If I could more stars I would. They went above and beyond for my order and myself. They are always friendly and professional. I will always keep going back because I know I will be looked after.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have found purchasing salon equipment a great experience with HPSS. Here is why: The products I have purchased are the top-brands in the business, always at a reduced price point. The postage has... See more
Company replied
When I purchased a Touch Back Pro product, the colour was incorrect. After speaking to HPSS, they agreed to send another product with the colour I wanted, for just the postage fee. The replacement w... See more
Company replied
I have not yet received my shipment. I paid $17 which is a high price for a very small package and it is going to take two weeks to deliver. I honestly thought that having paid such a high price for t... See more
Company details
Written by the company
"Half Price Salon Supplies was born during early 2006 with the premise to provide the best customer service, advice and prices. Based in Melbourne, our physical location has allowed us to meet the requirements for thousands of customers all over Victoria & Australia With over 6,000 products instore and online we are proud to be a one stop shop for all HAIR and BEAUTY needs. If we don't have any items, we always make sure we can get them for our customers."
Contact info
113B Miller St, Epping VIC , 3076, Melbourne Vic , Australia
- 0394011277
- admin@hpss.com.au
- hpss.com.au
4.0
Great
93 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
![Eros Lift Gummies For Men's Male Enhancement [AU,US,UK,CA] logo](https://consumersiteimages.trustpilot.net/business-units/6932ec5c78627dbb1563783b-198x149-2x.avif)
Replacement Product as requested - Fast & Excellent Service
When I purchased a Touch Back Pro product, the colour was incorrect. After speaking to HPSS, they agreed to send another product with the colour I wanted, for just the postage fee. The replacement was delivered only a day later. Extraordinary service that went above and beyond, which is very rare these days. I certainly appreciate the time taken to listen to my problem by staff members and the lengths taken by the owner to resolve my issue.
I am very grateful and extremely happy with your service.
28 May 2021
Reply from Half Price Salon Supplies
Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.
Reply from Half Price Salon Supplies
Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.”
I have found purchasing salon equipment…
I have found purchasing salon equipment a great experience with HPSS. Here is why:
The products I have purchased are the top-brands in the business, always at a reduced price point. The postage has either been FREE or very affordable.
The purchasing process has been a breeze and delivery - even during COVID - has been fast and professional. Correspondence is super friendly and accommodating. Thank you!
I will be back - again and again!
9 May 2021
Reply from Half Price Salon Supplies
Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.
Reply from Half Price Salon Supplies
Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.”
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.