HQ Networks Reviews 

537
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 383 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and advisors for their exceptional helpfulness, extreme professionalism, and very clear communication throughout the entire process. Consumers note that the customer service is fast, efficient, and friendly, ensuring that people easily find great deals without feeling pressured at any time. Though some reviewers initially had doubts or experienced minor communication hurdles and activation delays, people generally found the support team to be very supportive. A few individuals also noted that initial communications occasionally felt confusing or required extra patience before receiving proper assistance and successfully resolving their concerns.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and friendly during their interactions.... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful and friendly representatives... See more

Service

People report positive experiences with service, frequently praising helpful staff who secure great deals... See more

User experience

Reviewers mention positive feedback about user experience, highlighting an effortless, quick, and very slick... See more

Value for money

Clients share positive opinions on value for money, highlighting the great deals and considerable savings... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the very beginning the police gentlema. Put me at ease told .e everythung i needed to know abd i was impressed wish his knowledge and expertise on what he offers i think i will have a lovely rel... See more

Rated 5 out of 5 stars

Here’s a concise positive review you could use: “Adam was fantastic to work with! He had excellent communication skills, helped me find a great deal, and made the whole process enjoyable. I genuine... See more

Rated 5 out of 5 stars

Hello! Haydyn from your team, has been an amazing help, always helping me understand each answer even with my poor English, he was patient. He was very kind and very sweet an brilliant helper.

Rated 5 out of 5 stars

Normally something that I don’t like doing however Numaan was excellent. He made the whole thing very slick very simple didn’t waste my time and gave me all the information that I needed upfront. Ther... See more


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

537 reviews

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No recent history of asking for reviews

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4.9

All reviews

(537)

353 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I received an excellent standard of customer swrvice

I received an excellent standard of customer service. The representative was exceptionally approachable, courteous, and professional throughout our conversation. They were attentive, knowledgeable, and demonstrated genuine willingness to assist, ensuring that all of my questions were answered clearly and efficiently. Their excellent communication skills and positive attitude made the experience both reassuring and enjoyable. Overall, I was extremely impressed with the high level of customer care and would not hesitate to recommend their service

31 July 2026
Unprompted review
Rated 5 out of 5 stars

I recieved this unasprcted call from O2…

I recieved this unasprcted call from O2 and whitin minutes ive been given a whole 60% discount on my pay as u go bundle that was abit expensive but Thanks to miss Jess i only pay 18£ a month for more then i use to get !! Dont hasitate answear theyr call , it is totally whort it

30 July 2026
Unprompted review
Rated 1 out of 5 stars

It appears the whole services given by…

My experience with this company has been very disappointing. The entire service provided by the HQ team appears questionable. The staff member, Numman, who initially contacted and onboarded me, has become unreachable and no longer answers calls or messages.

I've also tried contacting the company through other channels, but most responses seem to come from automated messages under the name "Sara," making it extremely difficult to speak with a real person. The few people I have managed to communicate with struggled to provide clear information or resolve my concerns.

At this stage, I genuinely question the legitimacy of the service. I sincerely hope this is just poor customer support and not a scam, but my experience so far has left me feeling frustrated, ignored, and concerned.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

HI DR J A BAARRNNETTS HERE JUST…

HI DR J A BAARRNNETTS HERE JUST COMPLETED BUSINESS OPPORTUNITY AND MANAGEMENT,I FOUND MY PHONE ACCOUNT EXPERIENCE WITH VODAFONE AND MR TOM OVER MANAGER OUTSTANDING AND EXCEPTIONAL AS REGARDS SERVICE EFFICIENCY BUSINESSES ACUMEN CALIBRE OF SALES ENGINEERING TECHNOLOGY IT MANAGEMENT'S EXCEPTIONALISM KINDEST REGARDS AND EVERY SUCCESS
SUPER COMPANY AND EXPERIENCES FLAWLESS ACHIEVEMENTS TAKE CARE
DR JANN A BAARRNNETTS

27 July 2026
Unprompted review
Rated 5 out of 5 stars

I spoke with haydyn today offered my an…

I spoke with haydyn today offered my an amazing deal unlimited everything and was a pleasure to speak to and was spot on with the order was very helpful. Thank you for your time and the wonderful o2 sim won't run out of data now can't wait till it comes would give more stars if I could stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

24 July 2026
Unprompted review
Rated 1 out of 5 stars

I spoke with Calvin

I spoke with Calvin, top man he made everything crystal clear and I was more than happy with he's service. And made everything easy for me going through the contract.after I got my new SIM card I discovered they are not 02 as they told me and terminated my contract with 02. My SIM apparently doesn't activate for another 4 days so I'm left without been able to use my phone. I'm very unhappy.

23 July 2026
Unprompted review

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