Home Storage & Living Reviews 331

TrustScore 2.5 out of 5

2.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

The teal sofa did not even match the photo . It was of poor quality and has missing parts. I cannot even contact them directly their portal is down. I will have to contact My deal on week day to sort... See more

Rated 3 out of 5 stars

I expected better quality room screens for the money I paid. An on line store has minimum overheads and there is an expectation that you will get value for money. No so in this case, the screens we... See more

Company replied

Rated 3 out of 5 stars

The baskets aren't as solid as I expected, they really needed a firmer base.

Company details

  1. Home Furniture Shop

About Home Storage & Living

Information provided by various external sources

Home Storage & Living

Home Storage & Living

Welcome to Home Storage and Living. Specialising in room divider screens and home storage baskets for the home and office.

We have a number of styles available from our Shoji and Woven Room Divider range, along with a selection of home storage basket designs.

View a range of our Products and Services below:


Contact info

2.4

Poor

TrustScore 2.5 out of 5

331 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Room Divider

Thank you for the great Room Divider. I ordered it on a Friday Night and it was in my house Tuesday. It came from QLD to NSW and i was very impressed with the protective packaging and the quality of the product i received. THANK YOU .

18 September 2020
Unprompted review
Rated 4 out of 5 stars

It's early days yet

It's early days yet, don't know what the seagrass will wear like. There are a few loose ends that need to be stuck down or sewn together or it will unravel. Post was good, nice and quick.

13 September 2020
Unprompted review
Rated 5 out of 5 stars

We have recently moved into our forever…

We have recently moved into our forever home and needed baskets for linen and robes etc.
while searching online I found our perfect baskets and they have made the biggest difference to the functionality and look of the space.
I purchased 30 baskets and will be back for more

2 September 2020
Unprompted review
Rated 4 out of 5 stars

Great customer service following charging problem

An initial issue with the online payment system saw me getting charged 3 times for the same order. I raised this via email with HS&L on the Saturday. As the store wasn't open over the weekend I didn't expect to hear from them until Monday, but received an almost immediate response from Michael, in the Customer Service Team. The IT Department looked into, and fixed, the problem, and Michael continued his email updates over the weekend, at all times apologising for this happening and ensuring me that the additional charges would be stopped (and they were). The purchase was dispatched Monday and arrived (interstate) Friday and was absolutely perfect. Would have been 5 Star but for the initial problem.

22 August 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look