HSAstore.com Reviews 1,205

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

This place is a scam. Look at their BBB page. I placed an order and an item was never delivered. After reaching out to support for a refund, I was “given” store credit. Which means they sent me an ema... See more

Rated 5 out of 5 stars

I always get fast & reliable service everytime I order anything from yhe HSA Store. I highly reccomend them to everyone, this store makes using your HSA contributions so easy because everything they s... See more

Rated 1 out of 5 stars

My 1st order of 2021 and it took over 2 weeks to receive. It's not my responsibility of what goes on inside the shipping warehouse. There's no communication on follow ups. Since I had to be the on... See more

Rated 3 out of 5 stars

Pros: good selection of products, fast shipping and easy shopping/checkout experience. Cons: Way overpriced. The things that I have purchased were marked up considerably and it's much less expensiv... See more

Company details

  1. Health & Medical

Information provided by various external sources

In an ever-shifting market, HSAstore.com is health savings, simplified. With the largest selection of over 4,000 guaranteed HSA-eligible products and easy-to-understand educational resources, the company is here to maximize consumers’ long-term health savings and help ease the financial burden of medical needs should they arise.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Love it

I love that I can just go online and order when I'm running out of when it comes to over the counter pain medication or allergy medication and pretty much anything else that I might need.

3 February 2021
Rated 1 out of 5 stars

My 1st order of 2021 and it took over 2…

My 1st order of 2021 and it took over 2 weeks to receive. It's not my responsibility of what goes on inside the shipping warehouse.
There's no communication on follow ups. Since I had to be the one, to reach out to customer service, only to be let down.
No 10% discount coupon, will whipe this disappointment.
Get it together or Get passed by.

31 January 2021
Rated 5 out of 5 stars

Health needs

I Love shopping for my health needs. Im always happy with the products available and the quality of the products as well.

31 January 2021
Rated 1 out of 5 stars

I have yet to receive my order!!!!

I have yet to receive my order and its highly disappointing customer service told me to check back in a couple days?!? But this company had no problem taking the $500 out of my hsa account promptly but can't give me the same courtesy in customer service. Will update when they help me!

Well it took almost 3 weeks but I finally got someone to help me in customer service I did receive my order after almost a month! Will defintely not be ordering again just relieved I did receive my baby products. During this pandemic it's hard to find the necessities.

28 January 2021
Unprompted review
Rated 5 out of 5 stars

It's simple & easy to search for what u…

It's simple & easy to search for what u want. Put your credit card in & it saves so no need to find it every time u order. The shipping is quick! It's packed so nothing moves around or gets broken. The products sold always are exactly the way described! Very happy shopping online!

26 January 2021
Rated 4 out of 5 stars

Pretty Good Site

The site is really helpful for getting items with my HSA other stores aren't authorized so I can't purchase items from them. It would be 5 star if they had better availability for items and more choices as well. Certain items we need aren't on the site and we have to scour the city for a store that accepts my card AND has the items.

26 January 2021
Rated 4 out of 5 stars

Repeat shopper

I have ordered multiple items, over several months and haven't had any trouble orders come quickly which is important, only once did an item come damaged I called hsa and it was replaced immediately by a friendly customer service rep

26 January 2021
Rated 4 out of 5 stars

PRETTY GOOD

Some of the prices are a bit much, but I like that I can find all kinds of items I need in just one place instead of having to search one site after another.

19 November 2020

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