Great customer service as soon as we entered store. They didn’t hound us whilst we had a good look around. Ordering sofas went smoothly. They were delivered today by Alex and Adi, who were very eff... See more
Location
Switch location79 Clough Road, HU6 7PL Hull, GB
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See what reviewers are saying
Exceptional service from Zac who was friendly, professional and supportive. There was no rush, no pressure. I had no idea there was such a thing as a chair fitting and was equally surprised to learn... See more
Staff in store extremely helpful, gave us time to consider without being pushy. Furniture arrived earlier than expected. Alex and Adi did a great job delivering. They were friendly, efficient and he... See more
My husband, daughter and myself visited the Hull store, looking for a chair to suit my husband. We were met by Lynne who was very knowledgeable and helpful on all aspects of the chairs, informing us... See more
Company details
- #14 of 396 best companies in Home Furniture Shop
- #2 of 36 best companies in Disability equipment supplier
- #6 of 79 best companies in Furniture Manufacturer
- #2 of 71 best companies in Mobility equipment supplier
About HSL Chairs - Hull
Written by the company
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Written by the company

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Contact info
79 Clough Road, HU6 7PL, Hull, United Kingdom
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Exceptional service from Zac who was…
Exceptional service from Zac who was friendly, professional and supportive. There was no rush, no pressure. I had no idea there was such a thing as a chair fitting and was equally surprised to learn of the involvement of an Occupational Therapist who evaluates and approves the chairs from a health and wellbeing perspective. Zac paid close attention to detail and with his help I made the right choice, I am delighted with my new chair and settee. And thank you for the tea and biscuits!
Shane and Chris delivered the furniture. They took care and time with the positioning of it, as well as demonstrating how it worked, answering any questions I had, in the same unrushed, professional and friendly manner we experienced in the showroom.
I would highly recommend HSL to anyone who is looking for great comfort and style.
Very helpful
Very helpful and not pushed at all,2 assistants could not have been kinder ,would recommend HSl
Great company
Staff in store extremely helpful, gave us time to consider without being pushy.
Furniture arrived earlier than expected.
Alex and Adi did a great job delivering. They were friendly, efficient and helpful. Alex explained everything very well.
Will definitely return when ordering more furniture
Great customer service as soon as we entered store. They didn’t hound us whilst we had a good look around. Ordering sofas went smoothly. They were delivered today by Alex and Adi, who were very efficient and charming. Will definitely return when ordering more furniture.
Absolutely excellent service from start…
Absolutely excellent service from start to finish
Due to family circumstances the customer service was exceptional
The delivery team of Alex and Shane was professional and friendly
Yvonne in store was excellent
Yvonne in store was excellent, spent alot of time trying out various chairs and gave great advice. The delivery men numan and wayne were also great. Would highly recommend HSL for great chairs and staff
Total experience was faultless
Total experience was faultless. Shop staff were exemplary and delivery men perfect. The goods are all I expected giving me a comfprtable future. Special mention of Lynn, Paul and Thomas.
A very good experience, would certainly recommend
My husband, daughter and myself visited the Hull store, looking for a chair to suit my husband.
We were met by Lynne who was very knowledgeable and helpful on all aspects of the chairs, informing us of the size he needed, and showing us the wide range of different fabrics we could choose. She was very patient and answered all our questions. Altogether a very good experience, without any pressure, we were able to browse and decide. I would certainly recommend HSL. Plenty of parking spaces too.
Everything from start to finish was…
Everything from start to finish was great, no drama all went like clockwork.
Great service friendly staff arrived on…
Great service friendly staff arrived on time would buy from them again
Your colleague from HSL called Yvonne…
Your colleague from HSL called Yvonne in your Hull Store on Clough Road was incredibly helpful. I have never ordered anything as important as this! She was very experienced. . . . it came across in her manner in all kinds of ways! She gave me confidence in her and in the product. She was also helpful when I mentioned that I was considering ordering a two seater suite to go with my individual chair. Indeed I cannot speak highly enough of her.
Excellent service and great quality product.
From visiting the showroom in Hull to receiving our chair the service we received was 1st class. The showroom staff were patient and explained everything in simple terms. Guiding us to our choice, not dictating a choice. The delivery was so well done with times advised in advance. Chris explained the working of the controls and again it was explained in simple terms and in detail with great patience.
The quality of the chair is excellent and whilst only just getting used to the functions works very well. It has already made a difference in helping with moving and mobility.
There are other less expensive options in this market, however the quality and service are second to none and we would happily recommend HSL.
We went to HSL to buy a two seater sofa…
We went to HSL to buy a two seater sofa to match the to reclining chair's we have just received Ivonne and Karen where great they went through everything we needed to know to help us make our minds up it was an easy decision there products are great if you need comfort and style we recommend HSL....m.c.
Overall staff support, choices, offers and service
Help and support from staff in store. Discussion of offers and also after returning home and calling the branch as I had had a leaflet drop, also after staff checking with Manager received further discount. A few weeks wait for colour of chair and footstool but will be exactly what is needed. Returning customer also purchased other furniture 3 years ago. Would highly recommend.
Visited the store in Hull
Visited the store in Hull , there was a great selection of chairs & found a few that were suitable . The 2 ladies were knowledgeable & friendly .
A home visit was arranged by them for my elderly parent who needed a chair .
Great service
Great service. From ordering to delivery first class. The showroom were patient and knowledgeable. The deliver
y team Paul and Thomas were prompt, friendly and efficient. The called beforehand to let me know their arrival time. 5*
customer service was good
customer service was good, my chair arrived today, everything was done quickly, Paul and Thomas came early, explained how the chair worked, so I'm very happy, thank you.
The staff very helpful and very…
The staff very helpful and very knowledgeable excellent service thank you
A good experience throughout
From going into the store to look around, to the chair being delivered by Shane and Craig, the service has been really good throughout.
HLS-a superb service from the get-go
HLS-a superb service from the get-go. Capped by the Hull showroom abrim with classic/contemporary seating and Karen, an excellent listener and sales adviser.
Result: I found my perfect chair. Thank you.
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