We had a good experience with hsl. We we attended to by Polly, She was really knowledgeable about all products available. I have a mental health issue and she was very helpful in me choosing the right... See more
Location
Switch locationOtley Road, White Cross, Guiseley, LS20 8LZ Leeds, GB
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See what reviewers are saying
A gentleman named Graham showed us the rising recliner range and explained in great detail all the features of the range. We then went onto trying what he thought was my correct size and I could n... See more
Warm welcome and assessment of our requirements by Richard. Tried several sofas and fairly soon found one that was ideal for us. Good explanation of additional add ons and delivery options. Nice to... See more
My wife and I were looking to purchase a couple of reclining chairs and visited HSL. We were met by John in Guiseley and he was extremely helpful and very professional but, just as importantly for us,... See more
Company details
- #15 of 399 best companies in Home Furniture Shop
- #2 of 38 best companies in Disability equipment supplier
- #6 of 78 best companies in Furniture Manufacturer
- #2 of 73 best companies in Mobility equipment supplier
About HSL Chairs - Leeds
Written by the company
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Written by the company

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Contact info
Otley Road, White Cross, Guiseley, LS20 8LZ, Leeds, United Kingdom
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Excellent range of beds
Excellent range of beds, a good explanation of features and a clear guidance on use ability.
A positive experience all round
Richard was very attentive without being overbearing a really easy positive experience...the disabled access to toilet perfect even had hand cream...we look forward to receiving Susan's chair...many thanks
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Attentive service with understanding of needs
Pauline at Guiseley (Leeds) was very patient & understanding with an elderly relative and her needs. Had also spoken with a couple of lovely reps at the Ideal Home Show who showed us various models and pointed us to our local showroom. Small showroom compared to the big outlets in retails parks, but lots of models to look at as well as material samples and finish (castors).
Quality furniture delivered by…
Quality furniture delivered by friendly, helpful, Craig and Danny, thanks!
A good choice of chairs
A good choice of chairs and pleasant staff. The delivery came on time and Ian and Paul were very efficient and helped to place the chair in the best palce
From the people in the Guisley shop
From the people in the Guisley shop, to the delivery men Ian and Paul, the service has been exemplary.
Comfortable and good quality chairs…
Comfortable and good quality chairs with beautiful finish.
Professional Experience
Our visit to HSL Guiseley was brilliant. Polly who looked after us was knowledgeable, thorough, professional and a joy to deal with. We have purchased 2 Chairs and can’t wait for them to arrive.
Friendly professional sales staff
Polly and Jade at the Guisley branch made choosing the right chair with my mum an absolute pleasure. They listened to our requirements, showed us several options, and left us to relax in our favoured choice to discuss together whilst they sourced tea and biscuits. Their expertise and friendly professional approach was a refreshing change. The chair we picked was perfect for mum's needs and looks fab. A proposed delivery date within the week was the cherry on top. Highly recommended.
Buying a new chair
Shop experience for my new chair was good and communication for delivery of chair and removal of old chair was excellent.The chair seems to be fine.
I had been disappointed by the lack of help when my previous chair broke down. Having to wait for four weeks for anyone to assess whether the chair could be repaired is unacceptable for disabled people
Absolutely amazing experience in your…
Absolutely amazing experience in your Guiseley store. Polly was fabulous. She sized me up straight away. We had a chat about my needs and she immediately seated me in my perfect chair. I sat for a while before getting the price. Honestly, I was a bit taken aback at the price! I needed time to think.
I took a few days and went back. Polly was, again, fabulous. Polly set me up in ‘my’ chair and the brilliant Sue made me a hot drink and brought biscuits! I sat for well over an hour to make sure the chair was definitely right for me. I did try a few different chairs to be sure but the 1st chair Polly suggested for me was the right one.
There was absolutely no pressure to buy and I’m pretty sure Polly and Sue would have left me for another hour if I’d wanted it.
I am very much looking forward to receiving my chair and getting my ‘dodgy back’ in order!
We recently purchased a bed from HSL…
We recently purchased a bed from HSL Guiseley, we visited the store twice before deciding to complete a purchase, on both occasions Richard, John, Sue and the unforgettable Polly were all incredibly professional and helpful.
Thank you team Guiseley.
I was meter by sue i explained what i…
I was meter by sue i explained what i wanted to buy and if it would take over 20 stones, was asked i would like a coffee i said no thankyou. I looked at several high chairs and chose the Helmsley V2Grande chair in Berreni Check Blush
A very nice lady served us
A very nice lady served us, helpful, just one thing I wasn't told about the delivery charge, I found it on checking the bill 😀. Thanks looking forward to my chair being delivered
My elderly parents new bed
My elderly parents ordered a new bed, I was kept informed of the progress, it was delivered as expected by extremely helpful staff.
Alex and Tomas were polite and professional as were the staff when the order was made.
We were shown how to use the controls and what to do if a power cut happens.
All packaging was removed, overall it was a prompt and efficient service.
John at Guiseley Branch, did his job 100% and found the chair that fit me and my needs
Dealt with John at the Guiseley branch, very knowledgeable, not pushy, took the time to listen to my needs. I tried many chairs and went back to the original one that John had shown me. We then went through the options for the chair, sizing, motor functions, power choices, coverings, Guard cover, the delivery and recycling. A very pleasant experience with no pushy sales pitch. Chair ordered and looking forward to it being delivered. Spoke to 2 other members of staff in the same branch and both were also extremely helpful and knowledgeable.
Such a welcoming team at HSL Guiseley
Such a welcoming team at HSL Guiseley. Just hoping the colour we chose looks as good as we think it will. I’m sure they will be really comfortable. Eagerly waiting for them to arrive.
Lovely store experience
We had a very pleasant experience in the Guiseley store. Sue greeted us with tea and biscuits, and gave us plenty of guidance on the fireside chairs. We were able to browse with no pressure and eventually settled on the perfect armchairs. The ordering process was very easy and delivery was quick. The chairs look great!
We had great service from all the staff…
We had great service from all the staff at Hsl Guiseley they could not do enough so we got the right product for our needs
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