HSL Chairs - Nottingham Reviews 

David was so helpful and knowledgable. At no time did we feel pushed to buy and we even got tea and biscuits. We are really looking forward to the arrival our new chairs

Visited our nearest HSL shop in Nottingham on Monday the 6th July. We chose this store as having previously had a chair from HSL before which lasted 20 years, we knew it was good quality. Anyway we were taken care of by a nice lady called Emma. She explained the chairs and how they worked. We settled on a standard fit riser recliner. I particularly like the one with added lumbar support by pressing a button. She made us a cup of tea too! Very nice service and very much looking forward to receiving my new chair. Thank you Emma.

They very helpful and resolved, my problem, friendly and pleasant business.

I was looking for a stressless chair and called in at Nottingham HSL and was given excellent advice by Sheonagh, l chose the exclusive to HSL wingback chair after trying the one in store as well as other styles and fell in love with the dark olive colour.
Waited 10 weeks for my chair to arrive,was contacted yesterday and today was delivered by Lee and Carl who had to struggle a bit to get it around the back as it wouldn't go through the front.They did this without complaint .Both were polite and professional a job well done.
I was recommended the Nottingham store by someone l knew and am really so pleased with the service , l absolutely love my chair now l have it .Many thanks to HSL, Sheonagh at the store and Lee and Carl for delivery.
Regards Michael

From ordering our sofa in the store to delivery, we have been absolutely delighted with all aspects of using HSL Chairs for the purchase of our required furniture. Service, communication and delivery cannot be faulted. Delivery by Paul, Sean and Karen was exemplary, and went without a hitch. There communication of their time of arrival was given as promised, all were friendly, respected our property and gave us top quality customer service. Thank you to all involved in our purchase of our sofa for your excellent time, help and Customer Service. Would certainly recommend to friends, family and definitely use you again.

Warm and friendly service... offering sound advice and guiding us to make the right choice for us. Really lovely experience. Thank you

Staff really helpful and friendly

excellent customer service. no hassle home visit. chairs delivered within 7 days. pleasant deilivry team
big thanks all round

Super service from Paul. Sean and Karen. Careful delivery and installation with a thoughtful and understanding description of how to work the chair. Would highly recommend to anyone!

The assistant was very patient and helpful with my husband with limited mobility. We were not hurried to make any decision on purchase.

Great service. Arrived on time. Checked space available to place the chair. Setup chair and explained safety, care and adjusting. Lee and Carl were polite careful and thorough. I was completely satisfied with the service from HSL.

Competent, friendly staff. Wide range of choices. Excellent quality.

Staff in the showroom were great - they gave us advice but left us to decide things by ourselves. Did not feel pressured into making decisions.

Being able to see a catalogue online without having to give any personal information was great, The chair I tried (very helpful to be able to try out at home) was extremely comfortable and did everything I needed. The colleagues who brought it were kind, friendly, knowledgeable and efficient and gave me plenty of time to check out the product without any pressure. Ordering was easy, I just await delivery now.

Very helpful and friendly staff, nothing was too much trouble. We could take as much time as we needed to select the right chair.

Very helpful and informative sales staff, Russ and Jo couldn’t have been kinder and more patient with my queries. I was very pleased they were able to bring a chair for me to trial. Very much looking forward to receiving my own chair! Telephone queries have been answered promptly and efficiently. Very pleased with whole experience.

Attentive , knowledgeable sales person

From the moment we walked into the showroom to the moment my furniture was delivered, we couldn't fault HSL Chairs. We were looked after exceptionally well in the showroom by Emma whose product knowledge was very good whilst at the same time leaving us to browse at our leisure which was so important. After purchasing exactly what I was hoping for, the timescale of events was exactly as advised from payment of the balance being taken very pleasantly and efficiently by Sana to the delivery of the furniture . I was kept updated of delivery progress and the suite was delivered by Craig and Damo who were very pleasant and helpful whilst also being respectful of my property .I highly recommend HSL, thank you .

From the staff in the showroom to the delivery men Excellent service the whole way through. We will be promoting the company to our friends and family.
Thank you to you all

There was a slight issue with delivery, but when it was identified- the whole HSL team seemed to go above and beyond to satisfy my needs and meet the original expectations. Well done showroom, the back office team and delivery guys who were so helpful.