HSL Chairs - Rotherham Reviews 126

TrustScore 5 out of 5

4.8

207 Bawtry Road, Bramley, S66 2TP Rotherham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I went to the Rotherham store and were served by Christine who was fantastic, taking us through the advantages and disadvantages of the chairs, being very empathetic as we chatted. She was very popul... See more

Rated 5 out of 5 stars

Very good experience from start to finish. Very knowledgeable helpful and polite in the shop and a very help full delivery team both Lee and Shane were both polite and very experienced in the install.... See more

Rated 5 out of 5 stars

I was contacted the night before delivery to advise on time slot and that I would be contacted 20mins before they Arrived at my property. Alex & Asad were very polite and cheerful the brought my cha... See more

Rated 5 out of 5 stars

We recently visited the Bramley, Rotherham store about 2 or 3 times i might add whilst we decided on a new sofa and chair. We were greeted by Lynn each time. Lynn was very patient and informative, not... See more


Company details

  1. #16 of 397 best companies in Home Furniture Shop
  2. #1 of 36 best companies in Disability equipment supplier
  3. #4 of 75 best companies in Furniture Manufacturer
  4. #2 of 71 best companies in Mobility equipment supplier

About HSL Chairs - Rotherham

Written by the company

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Written by the company

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Contact info

  • 207 Bawtry Road, Bramley, S66 2TP, Rotherham, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

126 reviews

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Rated 5 out of 5 stars

I went to the Rotherham store and were…

I went to the Rotherham store and were served by Christine who was fantastic, taking us through the advantages and disadvantages of the chairs, being very empathetic as we chatted. She was very popular as she had customers wanting to speak to her!
Just hope the chair doe’s the job

22 May 2026
Rated 5 out of 5 stars

Very good experience from start to…

Very good experience from start to finish. Very knowledgeable helpful and polite in the shop and a very help full delivery team both Lee and Shane were both polite and very experienced in the install. Showing us and demonstrating exactly how to use the chairs and remotes that came with them. Called previous to make us aware they were 30 mins away from our address and cleaned up and removed all rubbish when finished could highly recommended these 2 wonderful white glove deliver team thank you

27 May 2026
Unprompted review
Rated 5 out of 5 stars

HSl delivery

I was contacted the night before delivery to advise on time slot and that I would be contacted 20mins before they Arrived at my property. Alex & Asad were very polite and cheerful the brought my chair in and Alex setup the chair. I was shown through the controls and explained how they work, I was given the information pack and the cleaning kit which I had ordered. I can highly recommend HSL as company their services were excellent from buying to the point of delivery 5*+ great experience.(love my new chair)

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Very happy customers

We have just taken delivery of a lovely Guiseppe Nicoletti suite which we are delighted with.
The staff at HSL Rotherham, Natalie and Lynn, were very attentive and knowledgeable about the different products, making the whole experience very enjoyable.
The delivery team, Paul and Paul, were quick and efficient in assembling the furniture.
We would definitely recommend to anyone.
Anne and John Robinson

11 May 2026
Unprompted review
Rated 5 out of 5 stars

HSL ROTHERHAM

The whole experience in the store in Rotherham was excellent, staff are knowledgeable & friendly, and very helpful.
This is the second time I have purchased and would definitely recommend.
I’d like to mention Lynn who helped me with my purchase.
I’d also like to mention Paul & Paul the delivery drivers who were polite & efficient.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

The staff in the showroom in Rotherham…

The staff in the showroom in Rotherham were extremely helpful.
The two gentlemen who delivered the chair, Chris and Terry were great. They helped carry the old setee out side and spent time showing us how the new raise and recliner chair worked.
Thankyou

16 April 2026
Unprompted review
Rated 5 out of 5 stars

The staff are so welcoming and helpful

The staff are so welcoming and helpful, especially Christine and Angela, we had a lovely time choosing our beds. Can't wait for them to arrive. You really do have great members ofstaff and quality of furniture. Thank you. Xxx

26 April 2026
Rated 5 out of 5 stars

Great service

We recently visited the Bramley, Rotherham store about 2 or 3 times i might add whilst we decided on a new sofa and chair. We were greeted by Lynn each time. Lynn was very patient and informative, not pushy. guiding us through until we made our choice. Thank you look forward to receiving our furniture.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Welcoming experienced staff - NOT pushy

My dad and I visited twice - initially with my brother and then secondly with my husband. On both visits we were greeted with experienced, knowledgeable, lovely, welcoming staff,. We, on both occasions were treated with respect, kindness and our questions answered. Tea/coffee and biscuits were provided as a lovely gesture on both occasions. We are very happy with the staff - NOT pushy- but happy to help you with the correct sizing/seating you need and with care. We are awaiting delivery of dad's new seating with high expectations. Thank you.

22 April 2026
Rated 4 out of 5 stars

We were very satisfied with the sales…

We were very satisfied with the sales staff at your Bramley Showroom. They were very informative and welcoming. Chris and Terry who delivered and set our suite up were very efficient and obliging. Nothing was too much trouble. We are highly delighted with our purchase.

17 January 2026
Unprompted review
Rated 5 out of 5 stars

HSL - second to none and the staff are brilliant

It was a wonderful experience and Lynn from the Rotherham branch really looked after me. There is no hard sell like I have found in other shops. I got the chair that fitted me exactly and I am waiting for it to be delivered. The choice of fabrics and colours are vast. I cant wait to be comfortable when sitting. Lynn took her time with me, ensuring I understood everything involved. She was friendly, courteous and knowledgeable. By the end of the appointment I felt a great rapport. She kept my plied with biscuits and tea :-), which was really appreciated. I couldn't have wanted a better experience. Yes HSL are a little more expensive than other off the peg chairs but having tried this type of chair, the difference was enormous. Although it a considered purchase I know it will be well worth the money.

11 April 2026

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