HSL Chairs - York Reviews 108

I wasn't at the property the chairs were delivered to but the person there that took delivery were very impressed with your delivery people, said they treated everything with kid-gloves and would certainly recommend them.

We are delighted with our sofa, 2 chairs, 2 footstool and the neck cushions. The quality of the furniture and fabrics are 2nd to none. From the minute we walked into the outlet at York and was greeted by Diana we were made so welcome. Offered a coffee and biscuits and she went through the options of the different styles of furniture, helping us select the pieces we eventually purchased. When our new furniture finally arrived, the day before my birthday, the 2 gentlemen who carried our new furniture into our house, carefully carrying them through the doors,to where we wanted them plaed in our lounge. We put them onto carpet protectors and the 2 gentlemen helped us. We were very pleased with the delivery. We are now waiting for a few more accessories to complete the pieces. The furniture is by far the most expensive we have ever paid but quality speaks out and hopefully we will have many years of enjoyment with the suite.

We had a delivery today of an adjustable bed. The whole
process of the purchase was easy, and Jason and Adrian the delivery men were very helpful and assembled the bed very quickly and efficiently and showed me how it operated.

We had a little issue with the first chair delivered so had to apply some pressure to get a replacement within the timeframe, but they were good to their word and did replace the chair so overall the experience is very positive. I’m pleased to support a British company like HSL.

Visiting HSL York proved to be the right decision. Diana met us and was excellent giving us all the information. She took us around the showroom and we tried the chairs we liked and found the two chairs (both different designs)that Diana suggested were the right ones for us. We chose the colour and material from the many swatches and are looking forward to the delivery.

Store lady was wonderful - very helpful. There was a bit of a delay in delivery but Morgan sorted it out for me. The delivery guys Alex and Asaid again very helpful demonstrated it all and left once we were happy.
We are now happily trying them all out

Very satisfied with the product and service

Just received my chair this morning. Seamless delivery experience from Alex and Asad, a courtesy call 30 mins before they arrived was really helpful, and they arrived bang on time. The chair was in position within 5 mins, a quick instructional demo from Alex and all done! Fantastic service. Thank you!

Fantastic delivery service from Alex and Asad. Friendly, professional and punctual. Provided clear instructions. Thank you very much.

We were looking for a comfortable fireside chair for my partner when visiting my house. The lady assistant was very helpful with fabrics and accessories and did not try the hard sell or rush us. She offered refreshments which was kind and assisted us in making a descision. A good experience.

Such pleasant staff who were very well versed in the product and were very patient and not pushy. Excellent quality chairs. Just love William morris fabric and amazing upholstery matched to the enth degree. Delivery as arranged by two very helpful young men. Just delighted with our new chair. Thankyou

very good service garry and edwin were very helpful my delivery was very efficant my new chair is very nice

Alex and Shane were really good, helpful and very knowledgeable about the chairs they delivered. They assembled them very quickly and explained how they worked before leaving. Highly recommended

The service we have received from HSL has been superb from start to finish, culminating in a timely delivery by Paul & Ian. They were friendly, accommodating & helpful.
I would recommend the company wholeheartedly. Thank you to all involved.

Bed delivered and assembled today by Craig and Jed. They arrived when promised; went out of their way to prepare the room; were very careful negotiating narrow doorways and stairs, such that there was no damage; were polite; worked quickly and efficiently; explained and demonstrated the features of the bed. Excellent service. Nothing to fault.

We arrived at the york shop and was shown around by Diane. She showed us all the chairs with different combinations of fabrics and leathers, also all the movement the chairs were capable of. We were very grateful as she made us feel very welcome and we would definitely recommend the store to friends.

Carl & Damion,
They called 20 mins before, they got here and nothing was to much trouble, they was so helpful, showed us how they worked, very professional

Easy shopping.

A very quiet morning full attention from two staff. Refreshments great banter decisions made with kind help and advice. Could have stayed all day!
But then it was a big order

Our two chairs have been delivered today by Alex and Michael. Lovely lads who were friendly and pleasant as well as professional.
I’ve found all the staff I’ve dealt with at HSL to be excellent to deal with.