Im bein with htec more 15 years and…
Im bein with htec more 15 years and services level is so poor . Coustomer service is terrible. I will not recommend for any forcourt to get systems.
12 December 2022
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Information provided by various external sources
At HTEC we provide some of the world’s leading retailers with EPOS, payment and loyalty solutions, designed to make your business more effcient and profitable.
Contact info
George Curl Way, SO18 2RX, Southampton, United Kingdom
- htec.co.uk
What has happened to HTEC they used to…
What has happened to HTEC they used to be the best in the petrol forecourt market for POS and POS support.Today you wait and wait for someone to answer the phone and when they do your are told someone will get back to you. Yes they do, but instead of within minutes like the good days you wait not hours but days. My longest call back lately is 7 days to fix a problem. For this my new support contract this year has increased 33+%.
Not good for a 24/7 fuel forecourt and large store. Lets hope the new management can sort out this mess the old have left.
6 October 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.