The shipping cost is quite high — in fact, nearly double compared to other online stores — which does take away some of the motivation to complete the purchase. It would greatly increase customer sat... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Beautiful shoes-in completly destroyed packaging and shoe boxes. Fortunately, the shoes did not get damaged, which suprises me. Yes, the courier or the delivrering company was way too sloppy, but I do... See more
Company replied
Kazar is one of my favorite shoe brands - shoes are stylish, but comfortable, and they are made from quality materials. In a past ~10 years I bought multiple pairs from them, and I still own all. Saw... See more
Company replied
You have great customer service and appreciated this very much. Customer service in the person of Anna Olak replied to my mail and re-assured that my order was there. That was a relief to have a repl... See more
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4.3
Excellent
145 reviews
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Both products arrived in damaged…
Both products arrived in damaged packaging, in poor condition. Very disappointing.
1 April 2026
Reply from Hu Kazar
Thank you for your feedback, Anita.
We’re sorry to hear that your order arrived in damaged packaging and did not meet your expectations. This is certainly not the standard we aim to provide.
Please contact our Customer Service team so we can look into this matter and offer you a suitable solution.
It is easy to use the webshop.
It is easy to use the webshop.
The qUALITY OF THE PRODUCTS IS extremely high.
4 March 2026
Reply from Hu Kazar
We’re so glad to hear this! Great webshop experience and top-quality products are exactly what we aim for – your feedback means a lot.
Great quality products!
4 March 2026
Reply from Hu Kazar
Thank you so much! Your recognition of our product quality is the greatest compliment for us!
I love this site.
24 February 2026
Reply from Hu Kazar
Thank you very much! We’re happy to hear that your shopping experience in our store was enjoyable. Thank you for your trust!
Reply from Hu Kazar
Thank you for your opinion!
Reply from Hu Kazar
Thank you for your opinion. Comfort and fit can be very individual, and your comments are valuable for us to improve future collections. We encourage you to contact our Customer Service if you’d like assistance in finding a model better suited to your needs.
Reply from Hu Kazar
Thank you for your feedback! We’re delighted to hear that you appreciate both the packaging and the quality of our products. Comments like yours are a huge motivation for us.
The shipping cost is quite high
The shipping cost is quite high — in fact, nearly double compared to other online stores — which does take away some of the motivation to complete the purchase.
It would greatly increase customer satisfaction if the product could also be picked up in-store free of charge.
18 February 2026
Reply from Hu Kazar
Thank you for your feedback. We understand that shipping costs can be a significant factor when making a purchase. Our customers' comments are very valuable to us and we will take them into account when planning any changes to our offer, including the possibility of personal collection from our stores.
Reply from Hu Kazar
Thank you for your opinion!
So thin and cold this boots
So thin and cold this boots. My feet is so cold inside, like the material and sole is feeling so cheap. So it is a big no no in cole weather…. But boots for summertime?!
19 February 2026
Reply from Hu Kazar
Thank you for sharing your opinion. We appreciate your feedback.
Oversizing
I typically wear size 40–41 shoes. Even Kazar’s size 39 is huge. I’m returning the shoes.
19 February 2026
Reply from Hu Kazar
Thank you for your feedback and for taking the time to write to us. We apologise if the product did not meet your expectations. We strive to make our size information as helpful as possible, and in case of any difficulties, we offer a 30-day return policy. Details are available in the ‘Returns’ tab on our website. We hope that you will be fully satisfied with your next purchases at Kazar.
I order a 2pair of shoes,number 38.
I order a 2pair of shoes,number 38.
And arrived 37 and 40.
I have to sending back all 2.
2 February 2026
Reply from Hu Kazar
Kérjük, küldje el a kapott csomagról készült fényképeket az e-mail címünkre, hogy átfogóan meg tudjuk oldani a problémát.
Product shipment and delivery was…
Product shipment and delivery was really quick and efficient.
On-line ordering process and payment was a hustle. It is complicated payment process
23 January 2026
Reply from Hu Kazar
Thank you for your feedback 🤍! We’re glad the shipment and delivery were quick. We’ll take your comments about the online ordering and payment process into consideration to improve it.
Reply from Hu Kazar
Köszönjük a véleményedet!
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