Hues and Reflections Reviews 

62
TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

I ordered a Circuit de Barcelona-Catalunya Grand Prix Circuit Print which when it arrived I noticed the fastest lap time was outdated. I pointed this out via the live chat just as a heads up but they... See more

Rated 1 out of 5 stars

Haven’t received the print , bought on the 22nd as a birthday gift , tracked the parcel after 6 days which states ‘ fulfilled ‘ , spent nearly 20 minutes on the email chat , to be send a screenshot of... See more

Company replied

Rated 5 out of 5 stars

Very friendly and professional company. They answer any queries very promptly by email. Very pleased with the quality of the poster and it was very well packaged for delivery.

Rated 5 out of 5 stars

I made an error on my order & texted them if they could help change it they were apsultly more than helpful also helped track my parcel because I missed the delivery. The prints are phenomenal really... See more

Company details

  1. #97 of 110 best companies in Interior designer
  2. #180 of 206 best companies in Decoration and Interior Design Store
  3. #33 of 40 best companies in Photo printing service
  4. #18 of 19 best companies in Poster Shop

Written by the company

Discover our unique collection of wall arts and gift ideas for all occasions. From Personalised photo print to Boho wall arts, find the perfect poster to elevate your home decor to a whole new level. Each piece is thoughtfully designed to reflect the diverse and dynamic world of contemporary art, ensuring that every customer finds something that resonates with their personal taste and style. Enjoy fast and secure delivery, ensuring your artworks arrive safely and promptly.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

62 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 month

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4.3

All reviews

(62)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ash was excellent

Ash was excellent. She listened to my requests and came up with different ideas until she had created the perfect design. The process was quick and well delivered. The gift was very well received and I would have no hesitation using this company again. Thank you

4 November 2025
Rated 5 out of 5 stars

Games Night !

What a fun print, which arrived promptly for a board games party we were hosting .
Lots of comments from family and friends.

29 October 2025
Rated 5 out of 5 stars

First Tea Print

First Tea Print
A beautiful quality print which is perfect for my dining gallery wall .There was a slight delay in delivery but I was informed of that immediately upon ordering , very good customer service !

26 October 2025
Rated 1 out of 5 stars

Item still not received

Item still not received

No response from the chat function on the website

23 May 2025
Hues and Reflections logo

Reply from Hues and Reflections

Hi Kayla,

Thank you for your feedback, and I’m truly sorry for the delay in delivering your order and the delayed response to your chat as we were investigating your and others delayed delivery.

Unfortunately, a small number of parcels posted on the same day experienced unexpected delays due to an issue at our local post office. We were only made aware of this after hearing from affected customers and immediately followed up with the post office to investigate.

As a small business, we’re guided by Royal Mail’s policy that allows us to claim a lost parcel only after 14 working days have passed. That’s why I kindly asked you to wait a little longer. However, I completely understand how frustrating this experience has been for you, and I genuinely apologise for the inconvenience caused.

I’ve now received assurance from the post office that your order is still on its way, and I’ll continue to monitor it closely until it reaches you.

Thank you again for your patience and support.

Rated 1 out of 5 stars

Haven’t received the print

Haven’t received the print , bought on the 22nd as a birthday gift , tracked the parcel after 6 days which states ‘ fulfilled ‘ , spent nearly 20 minutes on the email chat , to be send a screenshot of the ‘ fulfilled ‘ tracking details , I explained that I’d not received it , then to be told I hadn’t to wait another 7 days before they will acknowledge the parcel missing . Birthday has come and gone but 8 days later , no sign of the print ! Won’t be ordering again .

23 May 2025
Hues and Reflections logo

Reply from Hues and Reflections

Hi Catherine,

Thank you for your feedback, and I’m truly sorry for the delay in delivering your order.

Unfortunately, a small number of parcels posted on the same day experienced unexpected delays due to an issue at our local post office. We were only made aware of this after hearing from affected customers and immediately followed up with the post office to investigate.

As a small business, we’re guided by Royal Mail’s policy that allows us to claim a lost parcel only after 14 working days have passed. That’s why I kindly asked you to wait a little longer. However, I completely understand how frustrating this experience has been for you, and I genuinely apologise for the inconvenience caused.

I’ve now received assurance from the post office that your order is still on its way, and I’ll continue to monitor it closely until it reaches you.

Thank you again for your patience and support.

Rated 5 out of 5 stars

A Beautiful Birthday Gift for My Nan!

I had a print made of a photo of me and my Nan as a birthday gift for her, and it turned out absolutely perfect. The quality is amazing – every detail is so clear and vibrant. It captured such a special moment between us, and I know she’s going to love it just as much as I do. It’s a gift from the heart, and something she can treasure forever. Thank you for helping me make her birthday even more memorable!

6 May 2025
Rated 5 out of 5 stars

Highly recommended

Customer service and communication was brilliant from start to finish. Ash was lovely and I was even more happier when I received the personalized gift I had ordered. My cousin loved it. I will definitely be using the company again and would highly recommend. Thank you 😊

18 March 2025

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