Hug & Mugs Reviews 32

Travelling on the motorway in the lane next to this company. We attempted to change lanes, clearly the woman driving has issues. Every time we speed up or slowed down to change lanes safely, she speed up or slowed down. We ended up driving 138km and then had to put our foot down to get into the correct lane. Stuffed in the head and dangerous!

They sent me and wrong item and they don’t want I return it and refund me. They want just give to me a voucher of 12$ (it’s less than the price of the wrong item).

Ordered 4th of July 2020, in 3 months its a year ago and I still didn’t get my order nor replies to my mails

I ordered t shirt in July 2020 paid US dollars by Visa Never heard anything Have sent many emails complaining and asking to send what I ordered or give my money back.
No response

I never received the t shirt I ordered and no one cared to answer my numerous emails for help

Paid for a t-shirt...never received!! This company does ads on Instagram & Facebook but now thinking there’s no company at all...when I click on their website it says “doesn’t exists”! Also never responded to any of my emails!

I have put 1 Star but it is not worth 1 star
Where is my t shirt its been months.
Took my money quick enough
I dare you to contact me.

Based on the submitted responses from other customers, relative to the reputation of this company, I will be filing a complaint with the BBB, as well as the Atty Gen office, Consumer Protection Div, for fraudulently accepting monetary payment, with no intent to contractually fulfill goods or services. My story is no different than others identified here. Ordered merchandise on 7-5-2020, received confirmation, confirmed receipt of processing payment, 4 emails to help/customer service, and as of this date, NO RESPONSE or REPLY.

This site has very nice stuff but I think it is a scam, I ordered on July 3rd and still haven't gotten anything, just a confirmation e-mail, have written 3 times with no answer, but they did take my money that part of the deal worked out perfectly... And then why so many people without a job with this virus going on, because people like this make you mistrust sites like this that you get announced on Instagram or Facebook and then all pay the consequences... people needing money and people scaming customers... the shirt was so beautiful and perfect for what I needed but nothing yet... so pi...ed off...

Ordered in June, till now nothing not even shipping info. Scam!

I ordered a t-shirt from here 4th of July, and haven't recieved anything other than spam-mail since then. I have contacted them several times, without answer. 1 month and 10 days after i ordered it, and I still haven't even received a shipment notification.

I ordererd a mug for my husband on July 6th, received an order confirmation the same day. And then: nothing, absolutely nothing.

Contacted your customer support on August 1st to ask for an approx. arrival date of my order. No answer until today. Then I wrote again, directly via the form on the website, and I still haven't received a reply or my product.

I'm super upset, and I definitely won't recommend this shop to any of my friends or colleagues.

Ordered a t shirt 6 weeks ago and have heard nothing. Sent email direct and also via website but no acknowledgement. Not impressed.

Definitely turned out to be a scam.
Bought a t shirt 05-06-2020, and have yet to receive anything. Tried mailing both through their website and directly, without response.

I like the tshirt but the shipping took forever

Still F pissed off seems like a con not received my purchase no update or nothing!! I really wanted the tshirt would of been so special 😒

I havent recieved my t-shirt yet and I'm afraid that I will never get it and that my money is just gone 😰 no response on service, even tho I emailed several times. Very disappointed and sad.

I really dont feel I can rate you yet as I have not yet received ed my order.

Ordered a t-shirt over a month ago and have not received it. No response from customer service.

i WILL NOT BE ABLE TO COMMENT ON THE PRODUCT BECAUSE i HAVE NOT RECEIVED IT YET THANKING YOU IN ADVANCE