Huggins Lewis Foskett Reviews 24

As I said in my first review of this Company, I am extremely disappointed with the service I received from this firm during the probate process for our bereaved eldest son.

Not only were there significant issues with how our case was managed, but the firm has also failed to respond to my formal complaint regarding their handling of the matter, no surprise there then!

Good communication is essential when dealing with something as important and sensitive as probate, yet I experienced long periods with no updates, unclear explanations, and avoidable delays.

Despite raising my concerns directly with the senior partners of the firm, I have had no acknowledgement or meaningful response, which is unacceptable and unprofessional.

Based on my experience, I cannot recommend this firm for probate services. I only hope that they take steps to improve their communication and complaint handling in the future. Best of luck if you choose to use this firm, I will never use them again.

Completely unprofessional service. The owners have allowed the company to drop off the HSBC panel so they can no longer deal with clients with a HSBC mortgages. Being on the panel of major banks is essential for their clients and conveyors and they have rather let it overlap or they have been refused by HSBC. Either way, a let down to their clients.

Ann Hines was recommended to us by our estate agent and she and her team provided an excellent service from start to finish. Phone calls were either taken immediately or we had a call back within minutes, emails were responded to quickly and clearly. There were some bumps along the way which were nothing to do with Ann, which she sorted out for us. We felt confident throughout the service provided by HLF. Five starts isn't enough!

I recently had the pleasure of working with Madeline Edwards from Huggins Law, Woodford Branch, and I couldn't be more satisfied with the experience. Madeline assisted me in both selling my property and purchasing a new home. The purchase was particularly complicated as I was part of a contract race, and my buyer, along with his solicitors, were extremely challenging and slow to act.

Throughout the entire process, Madeline demonstrated exceptional patience and professionalism. Her dedication and expertise were instrumental in helping me win the contract race. I truly believe that without her support, the outcome would have been very different.

I highly recommend Madeline Edwards for anyone in need of legal assistance with property transactions. Her commitment to her clients and her ability to navigate complex situations with ease make her an invaluable asset. I will definitely be using her services again in the future.

Ann Hines recently assisted me with the conveyancing and lease extension of my flat, turning a seemingly complex problem into a smooth process. Over four months, she guided me with exceptional diligence and efficiency, always being direct and concise in her approach.

I would undoubtedly return to her for any future property transactions. Ann was transparent with fees and costs throughout, consistently prioritising my best interests.

I was recommended Ann to do the conveyancing for my house sale.
From the start until completion last week both Ann and her team have been extremely efficient and always quick to respond to any queries I have had. I would just like to thank them all for their patience and support over the last few months.. I will definitely be using them again in the future.
Many thanks, Elizabeth

Highly recommend this firm. Ann (Hines) was brilliant on my conveyancing process. Throughout, she was very professional, efficient and responsive to my queries. This helped my conveyancing process get to completion in rapid time!

Jayne and Kay on reception and Lucy Morris were fabulous when we recently made our wills. We initially spoke to Jayne when we called and she referred us. The ladies on reception were professional and friendly with lovely smiles. Lucy made us feel relaxed at a difficult tme for us and explained everything, we felt relaxed and relieved. Will not hesitate to recommend Lucy. Thank you ladies.

Ann Hines was my conveyancer for a recent sale. There were many bumps on the way from the other side, a change of solicitors part way through being one!
Throughout it Ann dealt with every problem keeping me calm and steering the sale through even when she had to repeat work already completed.
I have used her before and would do so again in a heartbeat. She is a consummate professional, has a forensic eye for detail and answers every query promptly. The best of the best

Chantelle and her team worked above and beyond to get our flat sale completed. Grateful thanks to all of them. We have engaged Huggins Lewis Foskett on many occasions over the years and can thoroughly recommend them.

I was appointed this solicitor from Barkingside police whom I thought wad going to represent me. Instead she went against me. I was traumatised and still shocked I felt intimated and still shocked. Very unprofessional and still cannot get over I was talked to. Still very shocked.

This is the third time I have instructed the property department at this Firm and the second time I have dealt with Chantelle in particular. Chantelle was always responsive, professional and a pleasure to deal with. The whole process was explained clearly from the outset and I was kept up to date as the matter was progressed. Very happy with the service provided.

I recently used Huggins Lewis Foskett in a property transaction for the first time.Chantelle was absolutely first rate from start to finish and the firm seemed very motivated towards good customer service.I would definitely use this firm again.

I have used Ann on several occasions - she is absolutely fantastic. I would never use anyone else. If you are looking for a trustworthy, diligent professional then use Ann. Thank you for a fantastic job once again!

Just completed on a flat and could not have asked for a better solicitor! Ann Hines was extremely helpful, proactive and diligent. Really removed so much stress from the process by having Ann on my side and I would highly recommend her and Huggins Lewis Foskett for conveyancing.

Had a great experience with HLF. Anne Hines was very responsive and absolutely on the ball the whole way through our house purchase.

We have recently instructed Ann Hines on several property transactions and she has been the consummate professional. It is rare these days to find someone who communicates regularly, explains in plain English and inspires the client with such confidence. I would recommend her without hesitation.

We pulled out of a house purchase partly because of these solicitors

We didn't instruct Huggins, Lewis and Foskett but we pulled out of a house in part due to them. We were buying a probate property, and were told by the vendors that probate had been applied for prior to them accepting our offer.

However, after a while, when we were beginning to think something wasn't right, their conveyancing solicitor, Carly Goldsmith, repeatedly refused to answer our solicitor when asked for the date of probate application. Probate was being dealt with by the same firm.

The vendors and estate agent told us it was applied for in July 2022 and we progressed with our sale accordingly. In January 2023, when we were six days from homelessness, the vendors came clean and admitted they had applied just before Christmas. Even then, Carly claimed she 'still didn't know' the exact date.

We didn't want to do business with these people any more so we pulled out. The vendors and estate agent misleading us is one thing but to never get a clear answer out of a solicitor is unforgiveable.

I have just completed and moved into my new home, we used Carly from Huggins.
Moving home is one of the most stressful things and Carly held my hand the whole way through.
On my request she spoke to me like another human and didn’t baffle me with a legal jargon.
I am not planning on moving again for awhile, but if and when I do, I would not think twice about using Carly again.
Thank you Carly

Thank you very much to Ann Hines. She was superb throughout the whole procedure of moving home. Would highly recommend to all.
Thank you Ann!