Hugglys Reviews 309

Been using mine daily for 4 months, and considering how much it’s helped my sleep, it’s been worth every penny. The quality really shows in how well everything still works.

Mine have just arrived after nearly 4 weeks squeezed into a tiny shipping bag that had split leaving the bags filthy and stained customer services wasn't very helpful full tracking was non existent and email I received about delivery said it was a package from AliExpress which I've never ordered from definitely well over priced not worth £50 odd for two the stitch looks like a cheep copy kids haven't used them yet but unbelievably disappointed in them wish I'd not bothered

My daughter used to cry at daycare drop-off until we got her the bunny version. Now she brings it for naptime and feels so much braver.

Tried cheaper alternatives first, but none worked like this does for my anxiety. After seeing the difference it makes, the price feels totally reasonable.

Delivery time was quite long, but it was worth all the waiting time. These teddy bears are amazing! I bought two to have one in spare for my autistic 5 year old son. I couldn’t put him to bed before in some sensible time, because my little one was too anxious to sleep in his own bedroom. As he usual is not keen with teddy bears, this one is loved from the first sight for all its functions - music, relaxing breathing. Now bedtime is not a stressing duty but a pleasure.

Absolute waste of money I wouldn’t recommend this to anyone

The mechanism doesn't work i paid for 3 and they all have different issues. Do not buy. It's a scam

If I could give a zero I would, this is total crap, bought 2 for my grandchildren and within 14 days the motor gave up. Emailed customer service twice and someone by the name of Louise replied saying they have a 14 day return policy, offered no refund or return, total crap, do not buy.

Scam - reported to bank.
The thing arrived and my son said - "That's a scary Stitch" because it was so deformed and cheap.

Never expected a plush toy could help so much with anxiety, but here we are. The breathing simulation really helps me stay present during anxiety attacks. Keep one at home and one at work now because they help so much. Such a good tool for managing daily stress.

Turns out this a scammers site from Hong Kong. Very professional website, items heavily advertised on Facebook which it self supports scammers. Best avoid, all these products seems to link back to the same scammers.

DO NOT BUY.

This company has the poorest customer service and will not offer a refund for their faulty products. They sent the product a week late and when it did arrive it did not work. Customer service is a joke. They expect you to pay for the shipping costs in order to get a refund which means you lose out. DISGRACEFUL COMPANY

Extremely disappointed. Bought 3 of these thinking they were coming from the UK but delivered from Ali express. Can feel the mechanism through the toy which is very noisy. They make a creepy unrealistic breathing sound and plays loud music. My son said no way to even cuddling it straight away as he didn't like the sound. My daughter has been playing with hers but doesn't like the sound either. The third for my nephew, I won't even bother giving him it. Such a waste of money and wish I had seen these reviews before buying

0 stars if it was an option! Cheap poor quality bear with a big price tag. You can but this elsewhere MUCH cheaper and they use the same company as this acually came from ali express where they are sold for a third of the price. I contacted customer service where I was told it would cost me more to return it than keep it which given I wanted to return it due to the poor quality, is a joke! They then offered a partial refund which I still have not had. Don’t buy from here!

I think that they are. A brilliant idea

I would give no stars if that were possible. I ordered two and both are not at all as advertised. The appearance is good, but as soon as you pick it up you can clearly feel the mechanism. There is no cushioning around the motor, not even on the corners. Then you turn it on. The sound of the motor is loud enough to wake someone up, supposing they could sleep through it in the first place. The breathing sound is totally unrealistic - if anything, it sounds like someone struggling to breathe. I have contacted them and they have not acknowledged that the items are faulty and have offered me two options. I can either return them to China at my own expense or I can keep them (why would I even want to??) and they will refund 20% of what I paid. Do not buy these!!! It is a very clever scam!

Sounds are very relaxing and helps me to fall asleep

Terrible. Ordered 2 on the 20th. Still being told they are on route. Don't order it's all a scam.

So much for 'better to buy direct': have been waiting three weeks for a Stitch which has quite clearly been lost in transit, but the company refuse to do anything about it and pretend it's still on its way. It's confirmed lost, but no refund or resend and going around in circles for weeks. Absolute rubbish - avoid!

If I could give zero stars I would SCAMMERS awful sounds and no heartbeat or white noise just a very odd breathing sound and loud music. Horrible whirring sound for breathing as well. Contacted company regarding this and then I was hit with the whole scam of sending back to china (funny said was uk based) and the humble 20% refund if want to keep! Disgusting company scamming people out of their money. My little boy paid for it with his bday money and now has a crap teddy to show for it. I hope the company is ashamed but we all know they won’t be as to busy lining their pockets DO NOT BUY