Another fantastic experience at Hugh Rice in Hull. Collected my new Rolex from Kristian who is simply a pleasure to deal with. Cant rate Kristian high enough, he always makes the experience a very s... See more
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Another visit to Hugh Rice in Hull today to collect my new Rolex. On arrival I was met by a female member of staff with a very nice coffee and made very welcome. The handover of my watch was again p... See more
Company replied
From entering the shop the service and professionalism was amazing, the help kindness and patience was excellent. The staff member are simply lovely abd very attentive to your requirements, Jo went a... See more
Company replied
We have been long time customers with Hugh Rice and always had great service. This year we have purchased a few items from them and we have received fantastic service from Nikki (shop manager) and Kr... See more
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Company details
- #27 of 292 best companies in Jewellery shop
Information provided by various external sources
Hugh Rice the Jewellers was established in 1971 by Hugh. His brother Mike joined him three years later as an apprentice jeweller, and the store remains to this day a family-owned and run business. We at Hugh Rice are immensely proud of our heritage, from humble beginnings as a basement workshop to a chain of thriving high street jewellery stores stocking the most recognisable and loved brands from across the world. We are specialists in diamond jewellery and luxury watches, and always deliver an outstanding level of customer care. Our on-site Service and Design Centre continues to provide bespoke in-house jewellery designs, watch servicing and jewellery repair.
Contact info
PO BOX 614, HU9 9PP, Hull, United Kingdom
- 0800 342 3180
- info@hughrice.co.uk
- hughrice.co.uk
The team at Hugh Rice never fail to…
The team at Hugh Rice never fail to deliver, really informative, super friendly and all in all just a nice experience in any of the boutiques I have been in.
16 August 2023
Unprompted review
Reply from Hugh Rice The Jewellers
Thank you again for sharing your great in-store experience. We look forward to welcoming you into the store again soon
Hugh Rice Jewellers
We have been long time customers with Hugh Rice and always had great service. This year we have purchased a few items from them and we have received fantastic service from Nikki (shop manager) and Kristian (Rolex dept). They are more than a typical high street jeweller and we have always been treated as special and part of 'the family'.
14 August 2023
Unprompted review
Reply from Hugh Rice The Jewellers
We are delighted to hear that you had such a great experience in store. We will be sure to pass your lovely comments to Kristian and Nicky. Thank you so much for your 5* review and for sharing this.
Great staff and great service
Great staff and great service. We dealt with Nicky on this last purchase and it went smoothly and almost made it easy to part with the funds. A great family run business. Thanks Guys.
15 August 2023
Unprompted review
Reply from Hugh Rice The Jewellers
I will pass this straight across to Nicky and the Hull Team who will love your wonderful comments on your customer experience.
It is an amazing place that makes your dream come true
Kris provided me with excellent customer service. He made my experience unforgettable with his welcoming, friendly nature and his high level of expertise.
26 July 2023
Unprompted review
Reply from Hugh Rice The Jewellers
We are delighted to hear that you had such a great experience in store. We will be sure to pass your lovely comments to Kristian
Staff are very friendly and helpful
Staff are very friendly and helpful. Recently they tried to help us beyond their opening hours when my disabled husband needed a ring removing urgently. Unfortunately it was beyond what they were able to do but they didn’t charge us for waiting to help us.
12 July 2023
Unprompted review
Reply from Hugh Rice The Jewellers
Thank you so much for this lovely review
Great service, Great staff
Gavin and his team provide a first class service, always knowledgeable and helpful they are a great source of advice as well as offering quality repairs.
26 July 2023
Unprompted review
Reply from Hugh Rice The Jewellers
I will pass this straight across to Gavin and his team, who will love your wonderful comments on your customer experience
Reply from Hugh Rice The Jewellers
We are really pleased you were happy with the service. Thank you!
An excellent experience
Staff very helpful, great customer service and product knowledge. Well done.
5 July 2023
Unprompted review
Reply from Hugh Rice The Jewellers
That's wonderful. Thank you.
Excellent
Hugh Rice sell high quality watches to discerning customers. They offer a quality of service to match. Highly recommended.
3 July 2023
Unprompted review
Reply from Hugh Rice The Jewellers
That's what we like to hear, thank you for your great review.
Excellent service
Excellent service, competitive pricing and a very enjoyable experience when purchasing
24 June 2023
Unprompted review
Reply from Hugh Rice The Jewellers
Brilliant to hear you had a good experience, thank you!
Very very kind customer service
Very very kind customer service, helped me get the color I wanted. high shopping experience. definitely 5 star..
2 July 2023
Unprompted review
Reply from Hugh Rice The Jewellers
Pleased you are happy with the product and the service! Thank you .
Excellent service by Sophie Collins!
Excellent service by Sophie Collins!
Sophie helped us choose our wedding rings and she was fantastic.
Hugo Rice have excellent jewellery and our experience was made all the more memorable and special by Sophie's 7 star service.
Looking forward to our next purchase with Sophie/Hugo Rice.
20 May 2023
Unprompted review
Reply from Hugh Rice The Jewellers
We are delighted to hear that you had such a great experience in store. We will be sure to pass your lovely comments to Sophie. Thank you so much for your 5* review and for sharing this.
A great experience
Made to feel welcome the moment you enter the store all the staff are very pleasant, we received excellent service from Kristian I would recommend this store to everyone.
29 June 2023
Unprompted review
Reply from Hugh Rice The Jewellers
I will pass this straight across to the Hull Team who will love your wonderful comments on your customer experience. Thank you
Just 5 star service
Just 5 star service, been shopping with Hugh Rice for many years.
25 June 2023
Unprompted review
Reply from Hugh Rice The Jewellers
Really happy you loved the shopping experience with us. Thank you.
A superb experience with Kristian and…
A superb experience with Kristian and Allun from start to collection date. I would urge anybody to contact Hugh Rice before going to any out of town Authorised Dealer, not only will you be treated with respect and honesty but it will be a friendly and welcoming experience you would expect from a long established family business. Cant recommended highly enough.
30 May 2023
Unprompted review
Reply from Hugh Rice The Jewellers
We are delighted to hear that you had such a great experience in store. We will be sure to pass your lovely comments to Kristian and Allun. Thank you so much for your 5* review and for sharing this.
Another recent purchase from HughRice…
Another recent purchase from HughRice Rolex department was a pleasure from start to finish . Thank you again !
15 June 2023
Unprompted review
Reply from Hugh Rice The Jewellers
Thank you for such a positive review, we are glad you are happy with the service!
Helpful not pushy
Peter was very knowledgeable, and helpful without being pushy. He made sure we had made the right selection and that we were very happy with our purchases.
8 June 2023
Unprompted review
Reply from Hugh Rice The Jewellers
We are delighted to hear that you had such a great experience in store. We will be sure to pass your lovely comments to Peter. Thank you
Excellent service
29 May 2023
Reply from Hugh Rice The Jewellers
Thank you for such a positive review, we are glad you are happy with the service!
All the staff are friendly & polite.
All the staff are friendly & polite.
Very helpful. And the watches on display are amazing.
18 May 2023
Unprompted review
Reply from Hugh Rice The Jewellers
That's what we like to hear, thank you for your great review.
LOVE Hugh Rice THE jewellers
LOVE Hugh Rice THE jewellers, staff make you feel very special, they always go the extra mile to accommodate any request & are fabulous at searching for that special piece. !
17 May 2023
Unprompted review
Reply from Hugh Rice The Jewellers
Really happy you loved the shopping experience with us. I will forward this to the stores. Thank you
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