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Rated 1 out of 5 stars

Bought a iPhone 11 max pro, had a faulty battery, sent it back to Hulii and requested a refund but never got the full refund, they shortchange me $180.00 when I paid $945.00 for the phone. Never trust... See more

Rated 2 out of 5 stars

The poor rating is for customer services. I bought a phone 4 months ago and is still under warranty. There is a problem with the motherboard apparently.I have been trying to contact customer services... See more

Company replied

Rated 3 out of 5 stars

I bought an iPhone 7+ 128GB rose gold and it arrived within a week. However, the camera was blurry and was making weird noises. Communication via email with the company was quite good, they replied wi... See more

Company replied

Rated 1 out of 5 stars

Scam site. Do not buy!!! Did not deliver phone and won’t return calls or emails. Fair trading is investigating them.

Company details

  1. Mobile Phone Shop

Information provided by various external sources

Hulii is changing how the world purchases electronics. Acting as a trusted bridge between consumers and refurbishers, Hulii is on a mission to provide a smarter alternative for purchasing renewed devices.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

182 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fantastic product

Fantastic product, my son was super happy with his iPhone 7, and quick postage too!

12 June 2019
Unprompted review
Hulii logo

Reply from Hulii

Great to hear Wendy, you're definitely up for mum of the year award!

Rated 5 out of 5 stars

Happy Customer

Changed my mind a few moments after placing my order. Customer Service refunded the order instantly. I then placed the order for the correct iPhones. Fast shipping, phones were basically new condition.

12 June 2019
Unprompted review
Hulii logo

Reply from Hulii

Awesome, glad we didn't lose you there Mark!

Rated 5 out of 5 stars

Perfect service

Friendly customer service. Fast delivery. Phone better than expected. Would recommend, thanks!

12 June 2019
Unprompted review
Hulii logo

Reply from Hulii

Thanks Edward, happy to exceed expectations.

Rated 5 out of 5 stars

Great customer service

Great customer service! Online chat answered all my questions! My iPhone arrived super quick and in perfect condition!!

12 June 2019
Unprompted review
Hulii logo

Reply from Hulii

...we are always on chat! :)

Thanks, means a lot.

Rated 5 out of 5 stars

Great.. great... great!

Easy process...quick transaction... we received what was promised... great tracking service with delivery of purchase. Very fair prices.

12 June 2019
Unprompted review
Hulii logo

Reply from Hulii

Thanks Vicky!

Rated 5 out of 5 stars

Value for money

A good way to save one’s pocket whilst using a recycled product and therefore lessening the burden on the environment.

I can recommend it.

29 May 2019
Unprompted review
Hulii logo

Reply from Hulii

Could agree more, thank so much Charlotte!

Rated 5 out of 5 stars

Happy son

Son is very happy with his new (refurbished) phone thank you

29 May 2019
Unprompted review
Hulii logo

Reply from Hulii

Very happy to hear it Robyn! :)

Rated 5 out of 5 stars

I couldn't believe it was a refurb! Great affordable refurbished phones

I was recommended to Hulii from a friend, I had my S7 for a few years and was looking for an upgrade but didn't want to pay the premium for a new phone or enter a binding contracting.

I was really impressed with the diverse range of Apple and Samsung phones that Hulii have on site. I opted for a perfect condition Samsung S8 as it was closely aligned with my previous phone. The phone arrived to me in Australia within a few days and I couldn't believe that it was a refurb phone. It was flawless in how it looks and runs, I have had a few phones in my time and it runs as perfect as any new phone.

It came with a charging cable which was handy as the charging port was different to my old S7. Hulli is great, I have actually recommended them to a few friends who have never considered a refurbished phone.

I love my new phone and will be looking to revisit in a few years when I need an upgrade.

22 May 2019
Unprompted review
Hulii logo

Reply from Hulii

Wow, Joshua...if only everyone could review like this. Thanks so much!!!

Rated 5 out of 5 stars

Great Service

I was a bit wary of this company at 1st (because they’re new they don’t have many reviews) but after chatting to helpful customer service guy I decide to go ahead and buy one.
My phone was delivered on the date promised and is working like new.
I’m very happy with my new phone and I thought the service was great. I’d recommend Hulii to everyone.

22 May 2019
Unprompted review
Hulii logo

Reply from Hulii

Thanks Vicky, reviews like yours help a lot to give future customers the confidence to buy; appreciate it!

Rated 5 out of 5 stars

Staff were very helpful and nothing was…

Staff were very helpful and nothing was a problem. So far my phone is great! Thanks team, I am glad that I found you and in future would use you again :)

22 May 2019
Unprompted review
Hulii logo

Reply from Hulii

Thanks Eleanor, hope to see you again in the future! :)

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