Hull Pops Ltd Reviews 32

TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Pre-ordered 4 items through them. Only 3 arrived (all had the same release date) when I contacted them about this they said there was a small delay and I would receve it by the end of the month, got t... See more

Company replied

Rated 5 out of 5 stars

After months of purchasing, I can finally say that Hull Pops is definitely the best Funko Pop store that you will find in this area. There is a wide variety of Pops from different franchises, the exc... See more

Rated 5 out of 5 stars

I have found my new favourite shop! Amazingly smooth transaction. Super fast delivery with my items being packaged brilliantly well! I absolutely love this shop and would recommend it to anyone! Gr... See more

Rated 5 out of 5 stars

Hull Pops are one of those companies where you can tell they care about customer service. Stuff arrives immaculately well packed, in a very fast time frame and everything is fairly priced. They're qui... See more

Company replied

Company details

  1. Collectibles Shop

Written by the company

Hull Pops Gaming Centre! - Large facility based in Hessle East Yorkshire. Regular gaming events. Also a bricks and mortar shop selling all things geeky, Funko / TCG / Comics / Warhammer + Lots more!


Contact info

3.8

Great

TrustScore 4 out of 5

32 reviews

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Rated 1 out of 5 stars

Never got my order even though it had been over 4 months late

Pre-ordered 4 items through them. Only 3 arrived (all had the same release date) when I contacted them about this they said there was a small delay and I would receve it by the end of the month, got to the next month and still no item. I contacted them again and was told there was a problem with suplier and would get by end of the month. After the end of the 2nd month I contacted them asking if they had receved the item from there supliers yet because it had been on shelves for over 2 months and was now selling out on most shops (HMV, Amazon, Magic Madhouse e.c.t) and if they couldnt get the item tell me so I could get the item elswhere while there was still stocks left. I was told once again they was having problems with there suplier, the suplier did have the stock and they was just waiting on there suplier to send it, and that I should receive my item soon. Over 4 months after release date (half a year from when I placed my order) my item has been sold out on all normal and trusted websites (and shops) and is now being re-sold at a higher prices, im contacted and told "judging by the amount of times this order has been chaised it is extreamly important to you." "it looks like we just can't fullfill this order quick enough for you. As such we will be cancelling your order and processing a full refund for you to source the order elsewhere." Dont sell items or stock you dont have, if they had just admitted erlyer on they had over subscribed or made a mistake in orders I could have gone elsewhere or somewhere more reptinble. I thought to give them a try because a friend said they got stuff from Hull pops before and I like giving smaller busnesses a chance, next time im just going to stick with hmv, MM or amazon

6 February 2025
Unprompted review
Hull Pops Ltd logo

Reply from Hull Pops Ltd

This customer has many different accounts and is constantly spamming our socials with false information. - The item this customer has pre-order is still coming to us, but the customer chased over and over again. We are official Funko stockists and sadly Funko send different items to different stores all the time. We can't force Funko to send us items. But eventually all items do turn up. We refunded this customer fully. - No doubt they will now go spam somewhere else! - This customer account on here is not the "real" one either.

Rated 5 out of 5 stars

The most magical store 🤩✨

This store without a doubt create the most magical experiences for all their customers! ✨ I have experienced the most wonderful interaction with them, and they had the greatest communication! Their packages arrived fast and well packaged!
They have so many magical treasures to choice from, especially in the star wars department 🤩🤩🤩
One of my favourite stores without a doubt!!! ⭐⭐⭐⭐⭐

14 August 2024
Unprompted review
Rated 5 out of 5 stars

Top Quality Service

Ordered a few times from Hull Pops now over the past 18 months or so & the service has always been top quality.

Especially on the most recent order which has prompted me to finally leave a review. Sent me some hard to find exclusives including a big 6+ inch pop at a fantastic price (cheaper than their original exclusive locations) & most importantly in perfect condition thanks to the extra care they'd taken securing everything together in the very thick outer box.

Thanks guys, will be checking your site more often in the future for sure.

3 April 2023
Unprompted review
Rated 5 out of 5 stars

I love Hull Pops

Hull Pops are brilliant. This was my first time ordering from them and my experience was as fantastic. I ordered my Girlfriend the Dolly Parton funko for valentines day so I wanted to make sure it arrived perfect for her to collect. The funko pop was delivered quickly and well protected from Hull Pops. Highly recommend these guys if you collect pops.

10 February 2023
Unprompted review
Rated 1 out of 5 stars

Try elsewhere for your pops do not pre…

Try elsewhere for your pops do not pre order

3 May 2022
Unprompted review
Hull Pops Ltd logo

Reply from Hull Pops Ltd

Customer was sent an email with details on how to proceed with their pre-order on several occasions just like all our customers do. Each time this customer failed to read it. - When they eventually did read it and realise their mistake they then proceeded to spam our social media before taking to email to threaten our staff. These emails along with customer contact details have now been passed on to our local police authority along with screen shots of the spam and reviews.

Rated 5 out of 5 stars

After months of purchasing

After months of purchasing, I can finally say that Hull Pops is definitely the best Funko Pop store that you will find in this area. There is a wide variety of Pops from different franchises, the exclusives are really worth their pricing. All special edition funkos come with a case included (normally cases cost an extra £15 from outside retailers) and the customer service is excellent.
Larger stores like HMV and Smiths are either over priced or lack the nice feel of Hull Pops which is what really makes Hull Pops stand out with its large variety of Funkos for a small store.

24 August 2022
Unprompted review
Rated 5 out of 5 stars

I have found my new favourite shop!!

I have found my new favourite shop! Amazingly smooth transaction. Super fast delivery with my items being packaged brilliantly well!
I absolutely love this shop and would recommend it to anyone! Great prices and great selection of items!
Tracking is available, but they keep you up to date with everything! Fantastic merchandise! All your favourites in one spot with excellent service!! Thank you Hull Pops!

6 May 2022
Unprompted review
Rated 5 out of 5 stars

A+ company

Amazing company, timely deliveries, orders are well packed, great customer service. Couldn't fault them!

25 October 2021
Unprompted review
Rated 5 out of 5 stars

Great experience with recent order

Pops arrived within 2 days of ordering and I received quite a few emails updating me on my order.
Packaging was fantastic, with loads of bubble wrap and pops even have protectors.

Bought 3 Patrick Bateman pops in the hope of getting the chase and was lucky enough to grab one.

All in all a fantastic experience, would highly recommend and will definitely buy from them again

3 September 2021
Unprompted review
Hull Pops Ltd logo

Reply from Hull Pops Ltd

Thanks for the review Gerhard. You are very welcome and congrats on the Chase :)

Rated 5 out of 5 stars

Never disappointed

Never disappointed, products always come well packed and in great condition, if you have a question or problem you can call or chat online to customer service, very helpful. Excellent service.

14 May 2021
Unprompted review
Rated 5 out of 5 stars

Perfect condition pop

Perfect condition pop. Amazing packaging with foam pieces inside. Good communication on the chat option on the website. Fast delivery.

Quality pops from an independent retailer was what I have been looking for.

Thanks

18 November 2020
Unprompted review
Hull Pops Ltd logo

Reply from Hull Pops Ltd

Glad to hear Steffen! Thank you for the review! :D

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