Fast delivery, great flavours to choose. The lime flavour was very refreshing. The berries flavour wasn't bad either. The individual sachets was so convenient. The sachets was easy to tear open. No sc... See more
Company replied
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Review summary
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I saw your blog on Instagram and the opinion of the female scientist. I've had treatment for hepatitis C which is clear. My work is airside at Heathrow for BA, so quite physical and have suffered f... See more
Company replied
I love humantra they are very generous they gave a free water bottle with our order and the new mango flavour tastes heavenly i took it straight away and chugged it so much. I also read the chief's ca... See more
You are the most expensive company but on receiving order promptly, we are both drinking a sachet per day and have already noticed the difference. Thank you for for putting our system on track. Well... See more
Company replied
Company details
- #124 of 275 best companies in Vitamin & Supplements Shop
Written by the company
The Humantra Difference - Keeping your body properly hydrated is one of the most important things you can do for your health. After realising that most electrolyte formulas are loaded with sugar and gut-disrupting artificial ingredients, and only contain a few of the 6 essential electrolytes, we set out to create a best-in-class electrolyte powder that also tastes amazing. Zero Sugar, Clean, Complete, and Effective - Our plant-based, sugar-free electrolyte drink mix with all 6 essential electrolytes and 100% natural ingredients.
Contact info
United Kingdom
- humantra.co.uk
4.6
Excellent
2k reviews
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Reply from HUMANTRA
Hey Amy, thank you for your positive review! We really appreciate it 🩵
Kindly,
Humantra Team
Reply from HUMANTRA
Hey Emily, thank you for your positive review! It means a lot to us 🩵
Kindly,
Humantra Team
Ordering was easy,no problem with…
Ordering was easy,no problem with delivery,I absolutely lov0e this product and the pineapple is amazing
2 July 2026
Reply from HUMANTRA
Hey Amanda, this was so lovely to read 🩵 Thank you for your review!
Kindly,
Humantra Team
Reply from HUMANTRA
Hey Kevin, thank you for your positive review! We really appreciate it 🩵
Kindly,
Humantra Team
Reply from HUMANTRA
Hey Naz, thank you for your positive review! So glad you’re enjoying Humantra 🩵
Kindly,
Humantra Team
I love this brand
I love this brand. The products speak for themselves but what has really impressed me is the customer service. Jan managed my query and it was resolved within a few mins over email!
Great product, great people and great results so far. My skin, my sleep nd my mood are all improved!
Only thing I’d say is a referral scheme would be a great next step… either that or some commission for the 1000s of people I have already ranted to about how nice the pineapple is 😂
Big love for Humantra! ❤️
1 July 2026
Unprompted review
Excellent customer service and high…
Excellent customer service and high quality products
20 June 2026
Unprompted review
Reply from HUMANTRA
Hey, we're so glad you enjoyed our products and service! We appreciate your kind words 🩵
Kindly,
Humantra Team
Great communication
Great communication, all issues solved. First class service
10 July 2026
Unprompted review
Reply from HUMANTRA
Hey Alan, thank you for your positive review! We really appreciate it 🩵
Kindly,
Humantra Team
Not a salty as other brands, subscription service could be improved.
Overall, I thought Humantra was okay. I really liked the glass water bottle that came with my trial, and the electrolytes mixed well. The flavours weren’t quite for me as I found them a little artificial, but they also weren’t as salty as other electrolyte brands I’ve tried. I can actually see that being a positive for people who don’t enjoy the traditional salty taste.
My main disappointment was the subscription. I was planning to change the flavours before my next order, but I didn’t receive any reminder that it was about to renew, so by the time I realised, the payment had already been taken and I couldn’t make any changes. That was frustrating, as I’d have liked the opportunity to try some different flavours before deciding whether to continue, as I wasn’t a huge fan of the 2 I tried. Ultimately I then ended up with double of those flavours. Aside from that, everything arrived as expected, but the subscription experience was enough for me to cancel.
Update: I wanted to come back and update my review after Humantra responded. To be fair, I hadn’t actually contacted their customer support before leaving my original review, I had simply cancelled my subscription after missing the opportunity to change my flavours before renewal.
Their team got in touch to explain that sealed boxes can be returned within 14 days, which I hadn’t been aware of, and they also very kindly sent me a complimentary variety pack so I can try some different flavours. I wasn’t expecting anything at all, so I was genuinely impressed by how seriously they took my feedback.
I really appreciate them taking the time to explain everything and sending out the variety pack. It’s nice to see a company that actually listens to feedback rather than just sending a generic response. It’s definitely left me with a much more positive impression, and I’m looking forward to trying the new flavours. Hopefully I’ll find a few that are more to my taste, and I’d happily consider ordering from Humantra again in the future.
19 February 2026
Reply from HUMANTRA
Hi Emily,
Thank you so much for taking the time to leave such detailed feedback. We're really pleased to hear you enjoyed the glass bottle and that you found Humantra less salty than other electrolyte brands. We're sorry to hear the flavours weren't quite the right fit for you, but we completely understand that taste is very personal.
If you ever decide to give them another try, we generally recommend mixing each sachet with 500ml–1L of water, depending on how strong or light you prefer the flavour.
We're also sorry to hear about your experience with your subscription. We do send a reminder email 72 hours before each renewal to give customers the opportunity to make changes, but we understand that these emails can sometimes be missed or end up in a spam or junk folder.
We always aim to make our subscriptions as flexible as possible, and we also accept returns of unused, sealed boxes within our returns window. I can see that our Customer Happiness team has just reached out to you via email to support you further, so please do reply when you have a moment—we'd be more than happy to help 🩵
Thank you again for your honest feedback. It genuinely helps us improve, and we really appreciate you giving Humantra a try.
Kindly,
Humantra Team
Reply from HUMANTRA
Hi Scott,
We're so sorry to hear this. We know how disappointing it is when you're expecting your Humantra and it doesn't arrive as expected. 🩵
I've just had a look into your order, and I can see it's showing as delivered on 3rd July. We'd really like to help figure out what happened.
Our Customer Happiness team has just sent you an email to look into this further with you. When you have a moment, please do reply and we'll make sure we get this sorted as quickly as we can.
Kindly,
Humantra Team
Perfect service received really quick…
Perfect service received really quick and items are great really pleased I finally ordered love the new flavours
30 June 2026
Reply from HUMANTRA
Hey, thank you so much for your kind review! 🩵 We're so happy you're enjoying Humantra.
Kindly,
Humantra Team
Reply from HUMANTRA
Hey Yuri, thank you for your positive review! It means a lot to us 🩵
Kindly,
Humantra Team
Excellent product and very good…
Excellent product and very good customer service.
10 July 2026
Unprompted review
Reply from HUMANTRA
Hey Tanya, thank you for your positive review! We really appreciate it 🩵
Kindly,
Humantra Team
Reply from HUMANTRA
Hi Arabella, we're so happy to hear that you're enjoying Pineapple! Thanks for your positive feedback 🩵
Kindly,
Humantra Team
Great Glass Bottle
Very helpful from start to finish, and sent me a lovely glass bottle, which i use every day !
30 June 2026
Reply from HUMANTRA
Hey Andrew, thanks so much for the lovely review 🩵 We’re so happy to hear this!
Kindly,
Humantra Team
Flavour of the pineapple and cherry are delicious, great customer service 💛
Taste amazing
1 July 2026
Reply from HUMANTRA
Hey Jessica, thank you for your positive review! We really appreciate it 🩵
Kindly,
Humantra Team
Reply from HUMANTRA
Hey Kenneth, thank you so much for your kind review! 🩵 We're so happy you're enjoying Humantra.
Kindly,
Humantra Team
I would recommend Humantra to everyone
I would recommend Humantra to everyone. Using electrolytes is something everyone should be doing especially in the heat, we need Magnesium, Potassium and salt to keep keep hydrated. Humantra is free of sugar, which I prefer the taste of and feel so much better.
Juliette Hobson Uzur DC, Doctor of Chiropractic
10 July 2026
Unprompted review
Delivery/Flavour
Delivery was very quick and efficient and flavour of Pineapple and Lime is amazing!
1 July 2026
Only 14 sachets arrived in my 1 month…
Only 14 sachets arrived in my 1 month purchase, fixed straight away are sending replacements , speedy reply , thankyou
1 July 2026
Reply from HUMANTRA
Hi Tony,
We're so sorry to hear this. We can only imagine how disappointing it must have been to open your box and find that it was missing sachets. That's certainly not the experience we want anyone to have, and we sincerely apologise.
Our boxes are packed by hand, and while we have thorough quality checks in place, occasional mistakes can still happen. We're truly sorry this happened with your order, and we've already shared this with our warehouse team to help prevent it from happening again.
I can see that our Customer Happiness team has just sent you an email to support you further. Please do reply when you have a moment, and we'll make sure this is put right for you as quickly as possible 🩵
Thank you for bringing this to our attention, and for giving us the opportunity to make things right.
Kindly,
Humantra Team
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