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HUMANTRA Reviews 

1,836
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,821 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its effectiveness in providing hydration, increased energy, and overall well-being. Many people highlight the excellent taste and variety of flavors, finding them refreshing and easy to drink. The convenient individual sachets and quick dissolution are also frequently appreciated. Reviewers often commend the fast and reliable delivery service, alongside the amazing and helpful customer support that promptly resolves inquiries. However, some customers experienced issues with order fulfillment, reporting that their deliveries were not received or arrived damaged. A few other people also felt that certain flavors were too sweet for their preference, or not as appealing as other options available.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many finding the electrolyte product easy to use,... See more

Quality

Reviewers mention positive feedback about quality, with many considering the electrolytes to be the best on... See more

Delivery service

Users describe positive interactions with delivery service, consistently praising the super fast and quick... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and the swift... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as first-class,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fast delivery, great flavours to choose. The lime flavour was very refreshing. The berries flavour wasn't bad either. The individual sachets was so convenient. The sachets was easy to tear open. No sc... See more

Company replied

Rated 5 out of 5 stars

I saw your blog on Instagram and the opinion of the female scientist. I've had treatment for hepatitis C which is clear. My work is airside at Heathrow for BA, so quite physical and have suffered f... See more

Company replied

Rated 5 out of 5 stars

I love humantra they are very generous they gave a free water bottle with our order and the new mango flavour tastes heavenly i took it straight away and chugged it so much. I also read the chief's ca... See more

Rated 5 out of 5 stars

You are the most expensive company but on receiving order promptly, we are both drinking a sachet per day and have already noticed the difference. Thank you for for putting our system on track. Well... See more

Company replied


Company details

  1. #124 of 275 best companies in Vitamin & Supplements Shop

Written by the company

The Humantra Difference - Keeping your body properly hydrated is one of the most important things you can do for your health. After realising that most electrolyte formulas are loaded with sugar and gut-disrupting artificial ingredients, and only contain a few of the 6 essential electrolytes, we set out to create a best-in-class electrolyte powder that also tastes amazing. Zero Sugar, Clean, Complete, and Effective - Our plant-based, sugar-free electrolyte drink mix with all 6 essential electrolytes and 100% natural ingredients.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.6

All reviews

(1,836)

1,826 reviews in the last 12 months

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Rated 1 out of 5 stars

Don’t sign up as you’re unable to…

Don’t sign up as you’re unable to cancel your subscription. Customer service advised it had been cancelled and the next month money taken again.

13 July 2026
HUMANTRA logo

Reply from HUMANTRA

Hi Louise,

We're so sorry to hear about your experience, and we completely understand how frustrating that must have been.

We always aim to make our subscriptions as flexible as possible, and they can be managed at any time through your account, where you can skip, pause, amend, or cancel your subscription whenever it suits you.

We've now made sure your subscription has been cancelled, and our Customer Happiness team has also reached out by email to support you further.

We're really sorry this wasn't the experience you deserved. Thank you for bringing it to our attention, and we hope we'll have the opportunity to serve you better in the future 🩵

Kindly,
Humantra Team

Rated 1 out of 5 stars

Poor service

Poor service! I placed my order on 11th July (it is now 22nd July), and I’ve chased it so many times and guess what… I’ve still not received it or had any form of update! I have now cancelled my subscription and asked for a refund asap for the order they failed to send to me. Extremely frustrating!

13 July 2026
HUMANTRA logo

Reply from HUMANTRA

Hey,

We're so sorry to hear this, and we completely understand how frustrating it must be to still be waiting for your order after all this time. This is absolutely not the experience we want anyone to have.

We've raised this with our fulfilment team to understand what went wrong, and we've also processed a full refund for your order. Our Customer Happiness team has emailed you as well to make sure we've done everything we can to support you.

We're genuinely sorry we let you down this time, and we really appreciate your patience throughout. We hope we'll have the chance to make things right and give you the Humantra experience we always strive to deliver.

Kindly,
Humantra Team

Rated 5 out of 5 stars

All good so far!

Delivery was quick. I’ve only taken for 2 days so far so too early to report on any effects. I ordered the Mango flavour which I find pleasant. Time will tell as to whether I continue depending on results. I’m telling myself it’s doing me good!

16 July 2026
Rated 5 out of 5 stars

Hi I noticed the difference when I…

Hi I noticed the difference when I stopped having humantra daily for financial reasons. I have been tired and drained and hard to get motivated. Afternoon slumps and sleeping poorly. I have now reordered and hoping to feel great again!!

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Flexible purchase plan, with good product and delivery

This is my fourth order, again great service with speedy delivery. I like the way the website is really user-friendly and it is easy to pause/delay/change delivery dates and products. I don't feel locked into any agreement! Very happy with my choice of flavours - including adding in Mango for a first time :)

14 July 2026
Rated 3 out of 5 stars

Surprised that the mango tastes no…

Surprised that the mango tastes no different to Robinsons squash which is cheaper. Won’t be repurchasing.

13 July 2026
HUMANTRA logo

Reply from HUMANTRA

Hey Merlyn,

Thanks for taking the time to leave this feedback for us - we really do appreciate this

Its worth saying, Humantra isn't just flavoured water like squash — each sachet delivers all six essential electrolytes plus added Vitamin C, B12 and Zinc. Not to mention it's also sugar-free, caffeine-free and free from any artificial ingredients! So the flavour for us really sits on top of a functional hydration formula rather than just being the main event.

Our Customer Happiness team have also sent you over an email so please do take a look at that when you get some time!

Kindly,
Humantra Team

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