Hume Health Reviews 

My Hume band was delivered to the wrong address accidentally. With the help of Criszon,Francis and Lek working with me they replaced it for me. I am loving my Hume band and excited to see my progress as it collects the data it needs. Thank you for the great customer care

I’ve been using my Hume Band 2.0 for about a week when I encountered a charging issue caused by a hardware defect. Thankfully, Elaine from customer service was able to help resolve the issue in no time. She responded promptly, understood the problem, and worked quickly to find a solution. She even arranged a replacement for my defective Hume Band.

I truly appreciate the fast, efficient, and excellent customer service. Thank you, Elaine, for your help! Overall, it was a great support experience.

I had a little problem with my strsp on my Hume band 2.0 and Rey was able to solved it fast. I had and answer/reply with a solution. I totally appreciate that.

I made a significant investment in the Hume band and scale. At 66, I prioritize my health and want to track everything meticulously. While I’ve used other scales, the Hume band and scale have taken my tracking to a whole new level.

About 30 days after purchasing my Hume band, I reached out to them when they released the upgraded 2.0 version. To my delight, they responded promptly and expressed their willingness to upgrade me to the new band. I’ve received responses from Maui, John, and Ellaine.

I want to express my gratitude to everyone who has assisted me in this matter. I eagerly anticipate receiving my new Hume 2.0 band.

Everybody in the HUME Customer Service is outstanding from Mary Ann, Grace, Jeko, and last but not least Bianca have all helped me and my wife.
All deserve major Kudos for jobs well done!!

My device got snapped off and lost during a move and they fixed the issue with kindness in there heart much appreciated 10 stars

My Hume app wasn't letting me sign up for a free trial. I emailed Hume Support and Maui helped me quickly with activating the trial. I really appreciate it!

I never judge people by mistakes. I always judge people by how they take responsibility for mistakes. Lois and Hume health have given me exceptional customer service.

I was having an issue with one of their products not only did they send me a new one they accidentally sent me a second product. And when I offered to send it back, they said to go ahead and keep it. They’ve been responsive and helpful. I’ve seen other reviews saying that their customer service was giving them the runaround. I did not have that experience at all. They were fast and effective. I am blown away.

Resolved issue quickly and effectively.

Poor quality, poor return policy, poor customer service. Basically, a knock
off brand that did not work at all. After a month of use, I did a 10-mile hike that did not log a thing. So after reaching out to customer service a few times via email to reset the band it still did not work and they blamed me. No phone call and no one reached out to me! Nothing but a money grab! Beware!

Maui was very helpful. Thank you!

I have been using the home equipment for a couple of months now and after an initial problem with the pod, which was promptly replaced, I have really enjoyed working with the equipment. Customer service has been prompt in replying to any enquiries. I would recommend this company and their equipment.

The Hume band is bleeding edge technology. It's very condensed and gives accurate readings on your body's current state. It gives great tracking and the AI as a lot of advice to offer. I have a small hiccup with my order but their customer service went above and beyond to make things right for me!

I contacted Customer Support when I needed to update my online Order.. Gixela responded immediately and helped me make it Perfect in lightening speed... really Fast, Friendly and No Hassle Support..
Much Appreciatted Hume Health!!!

Highly NOT Recommended. I was sold a dated Hume band when the 2.0 was actually released and was charged the same cost as the upgraded band. I hadn't realized this, but either way I was planning to return the device because the interface with the app was poor - insights were not helpful, and mostly the user interface was not clear. It's small, blurry, and you can't zoom in to any granularity. Customer service was terrible and unwilling to return the device (even though intent was made within the required timeframe), and furthermore, insisted that they wouldn't upgrade the device to the latest model. Awful product, worst customer service. Do not give this company your money.

Gixela was great and provided me the information I needed. Great customer service.

Using my Hume Pod has been really good. Gives me tons of data and keeps me motivated to stay on track with my health goals. I love it. And, the customer service is incredibly responsive. Top notch.

I bought both Hume Band 2.0 and Home Pod. They both work well and provide very interesting insight about my body and health. The app's UI is not the easiest to understand, but after some time I got used to it. Overall they are great products.

Contacted customer service and Carl was excellent. Helped me straight away. Thanks Again.

The company is very proactive in terms of assistance regarding issues related to the wristband functionality. They are attentive and courteous. I’m very satisfied with everything at this moment