Humidity Reviews 305

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, often highlighting the superior fabric and well-made construction. Many people appreciate the accurate sizing and descriptions, finding the clothing to fit perfectly and be true to what was advertised online. The delivery service is frequently mentioned as prompt and efficient, with many orders arriving quickly and well-packaged. Overall, consumers are very satisfied with their purchases and the service received. However, some customers also noted issues with delivery times, with a few experiencing significant delays and tracking problems. Additionally, a small portion of people felt that the online product images or descriptions did not accurately reflect the item's true color or sizing, leading to some disappointment upon arrival. A few other people also felt that the construction of certain items, like waistbands or buttons on jeans, was not as durable as expected.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and design. Customers frequently praise the great... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality of the... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the quick delivery times,... See more

Order

People report positive experiences with order. Many customers found the ordering process easy and received... See more

Service

Consumers find service to be positive. Many reviewers praise the great service, often highlighting its speed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've received my Fleur Ziggy dress. Thrilled, sizing and description accurate. A delightful light cotton voile which can take me anywhere. Beautiful mint/navy print is not see through, I'm so impre... See more

Rated 5 out of 5 stars

Quality just as excellent as my last purchase several years ago - such a well made and useful layering piece as well as so lovely to sleep in when temperatures climb with 100% natural cotton fabric. P... See more

Rated 5 out of 5 stars

My Humidity parcel arrived in timely manner. Humidity quality always delivers and the Maison cardigan was no exception. My size was sold out in NZ so I ordered it from Australia. The shipping bumped t... See more

Rated 5 out of 5 stars

This lovely chocolate, crossover soft jumper is true to its photo. The crop style is perfect for short bodice frame. The item arrived in excellent packing within the week. I'm very happy shopping w... See more


Company details

Written by the company

Humidity is crafted in the stunning Margaret River region in Western Australia, where the “lifestyle and environment “are just a few of the secret ingredients to the brand. Our designs fit “just right” because we check and test every piece.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

305 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Accurate garment sizing, super fast delivery

Information regarding fit and sizing was extremely accurate. Particular information I really appreciated was advice that bra straps would not be visible with the cut of the arm hole. Loved that.
Delivery was so speedy. Completely effortless.
My jacket, blouse and dress are all gorgeous and fit perfectly. thank you

17 November 2023
Rated 5 out of 5 stars

I LOVE my dress!

I received my beautiful dress in no time. The service was prompt and uncomplicated.
Thank you. I’m a first time customer but hopefully a long time one.
Talk soon
Jayne

18 October 2023
Rated 1 out of 5 stars

Bad experience

Didn’t realise one of the items I purchased was on sale. Purchased my normal size but was way too small, emailed to return item for change of size ( which was available) happy to take your money but not happy to work with customers. Won’t purchase again

19 October 2023
Humidity logo

Reply from Humidity

Dear Fiona, we're sorry to hear that you've had a bad experience. We do clearly state across our website that sale items cannot be returned or exchanged and we also always recommend checking the exact measurements provided for the garment on our website before purchasing.

Rated 5 out of 5 stars

Risk free

Humidity has brilliant customer services & and great products.
It’s no risk shopping

20 September 2023
Rated 5 out of 5 stars

Amazing customer service.

Amazing customer service.
I had to change the the size of my dress, this was sent to me express post, it was a perfect fit!
Love my dress 💕

19 September 2023
Rated 5 out of 5 stars

Easy to use website

Easy to use website, delivered in a timely manner, product was wrapped carefully and the product was what I expected ( measurements on website wer accurate).

20 August 2023
Humidity logo

Reply from Humidity

Thank you Maxine - we are thrilled you were pleased with the service. We happily spend lots of time on the measurements, because we know that it makes it much easier to make an informed decision on each style.

Rated 5 out of 5 stars

Love my Humidity hat 👒

I purchased a hat. First time buyer from Humidity. Delivery was excellent, very prompt. Quality of hat is great, style is extra great. Thank you Humidity.

20 August 2023
Humidity logo

Reply from Humidity

Thankyou Sue !

Rated 1 out of 5 stars

The blouse was much bigger than I…

The blouse was much bigger than I thought. Internet ordering mistake. Can’t really wear it even though ordered S size.

20 August 2023
Humidity logo

Reply from Humidity

Oh so sorry Robyn . The measurement guide is key, when you are buying a sale item that cannot be returned.

Rated 5 out of 5 stars

Happy Customer

I have purchased clothing from this site on several occasions, very reliable and fast delivery

17 August 2023

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