Never got my order. After over 2 weeks with messaging back and fourth they decided to give my money back, because they couldn't deliver the sports bra. I don't get what went wrong and didn't get an ex... See more
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I've had two orders. The first one didn't arrive within 20 days and mysteriously was taken back. Money still not returned. No explanation. The second one went through within a week . My impression i... See more
Company replied
Pity for the cool items but online you will get scammed and their "customer service " is horrible! Lazy rude incompetent and surely not checked bec they allow themself to say they wont reply anymore a... See more
Awesome products, quick delivery and friendly staff. Just a shame that they just seem to enlarge the larger sizes instead from the small ones instead of making them really fit people with a larger c... See more
2.4
Poor
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 23% of negative reviews
Typically replies within 2 weeks
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DO NOT ORDER ONLINE OR IN STORE
Terrible online customer service. I have a lot of stuff from their stores, and one of the items was not in stock in my size so they offered to order it for me and send it to me home. With GLS.
GLS is absolutely terrible at delivering packages, claimed they tried to deliver it at a time when I was home, sent it to a pakkeshop 3km away, and did not even notify me of it. I found out days later after checking the tracking number. Then I go to the pakkeshop, they tell me the package is not even there (even though it was, I would find out later).
I try to contact Hunkemoller customer service, but only get a reply after 2 angry emails. And the reply is bland and not helpful either.
Do not order here online. Also their return policy is terrible as it only lets you return for store credit.
6 August 2019
Unprompted review
Worst experience ever.
Worst experience ever.
On 08.04. I got e-mail that my order is send. Today is 17.04. and I have already written 3-4 times with customer service.
My ordered is not even income in GLS.
I wanted either my order 539DKK or my money back, because my money is taken and they told me that I can’t have my money back, I have to wait for order.
17 April 2019
Unprompted review
Hygene
With each purchase I collected some points. With those I could purches some things for "free".
I was witnessing as one women was returning underpants to shop. This optiom does not seem that hygenic.
10 August 2017
Unprompted review
God service 😉
4 May 2017
Unprompted review
Stjæler dine penge.
Siden kundeservisen kun svarer på engelsk, bliver anmeldelsen også derpå:
What the is wrong with this Company?
Last time i ordered, i thourght that it was just ONE time that happend. And now it's the same again.
Ordered the 16.th of April. Got a mail the 19.th that my goods were shipped.
YOU CHARGED ME THE AMOUNT the 21.TH OF APRIL.
And i haven't seen my order yet?.
Last time i waited 1,5 month before i was refunded.
I do not want that again, i just want my goods.
In fact, what is Hunkemōller for a kind of Company?.
11 January 2016
Unprompted review
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