Hussle  Reviews 2,104

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 299 reviews, reviewers had a great experience with this company. Customers find the service easy to use and appreciate the straightforward joining process, often highlighting the convenience and flexibility it offers. Many people are happy with their membership, noting that it allows them to experience different venues at an affordable price, which is preferable to expensive monthly memberships. The app is generally considered easy to use, and the staff are frequently described as helpful and welcoming. However, some people were dissatisfied with certain aspects, such as difficulties with account setup or issues with the app's functionality, like needing to use a desktop for sign-up or lacking advanced features. A few other people also felt that the entry process at some gyms was inconvenient, requiring them to get a printed pass or repeat their Hussle details, making them feel less integrated than other members. There were also concerns about pricing, with some customers finding certain passes expensive or noting significant price increases, and others experiencing issues with incorrect information about gym amenities.

What people talk about most

User experience

Consumers find the user experience to be positive, with many describing it as fantastic, seamless, and easy... See more

Subscription

Users describe ambiguous interactions with subscription, with some reviewers appreciating the flexibility to... See more

Staff

Reviewers mention ambiguous feedback about staff, with many praising the helpfulness and friendliness of... See more

Application

Reviewers highlight ambiguous aspects of the app, with many praising its reliability, ease of use, and... See more

Price

People report ambiguous experiences with price, with some finding it affordable and offering good value,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to join and well priced. I used the swimming pool close to home, daily, and found it really great. Unfortunately this pass became unavailable and I have cancelled my membership. However, I will... See more

Rated 4 out of 5 stars

A good variety of good value- for-money gyms. The app is quite easy to use, and the sign up process was simple. A small downside is that every time you want to enter a gym, you must provide your hussl... See more

Rated 4 out of 5 stars

Extremely helpful staff. Nice easygoing atmosphere that includes a pool as well as free weight area in the gym. Centrally located, spotlessly clean and easy to find. The inly downside is that the resu... See more

Rated 4 out of 5 stars

The actual benefit is fantastic and i can't recommend it enough. The only reason I haven't given a 5 star rating is because after trying for a while I realised I couldn't sign up to the monthly pass o... See more


Company details

  1. #10 of 11 best companies in Fitness centre

Written by the company

Hussle is the UK’s leading fitness network, on a mission to make exercise flexible and accessible. By partnering with thousands of UK gyms, pools, and spas, they offer no-contract, multi-venue access to fitness that fits seamlessly into today's fast-paced lifestyles. Whether you’re looking for a flexible monthly pass, employee wellbeing benefits, or a loyalty perk for your healthcare brand, Hussle makes it simple for anyone to stay active. With extensive nationwide coverage spanning 94% of UK postcode areas, you can access the activities you enjoy, whether near work, close to the office, or when travelling.

Hussle

Written by the company


Contact info

4.0

Great

TrustScore 4 out of 5

2k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

To be quiet honest the steam room and…

To be quiet honest the steam room and jacuzzi are not working for long time so I don't know when I will be fixed and in meantime I will stop my membership on the 25th of February because I am going away and it's Ramadan so when I come back I will renew my membership thank you all regards

24 January 2026
Rated 1 out of 5 stars

SCAM!!

SCAM!!! This app is a scam you pay for a day pass and it automatically says your pass had been used. Happened to me twice

12 February 2026
Unprompted review
Hussle  logo

Reply from Hussle

Hello,

Thanks for taking the time to leave a review, and I’m really sorry to hear about your experience.

We can’t locate your account from this review alone because there’s no account email attached, but we absolutely want to investigate and confirm what’s happened with both passes. After a successful purchase, our system automatically sends a unique pass code by email, and customers can also see all active and used passes inside the app. If a pass is marked as used, it will show the exact time and venue where it was redeemed. Also, venues don’t have access to pass codes on their side, so a pass can’t normally be redeemed unless the code is provided by the customer at reception.

Please email us at info@hussle.com with the email address you purchased under, the date of purchase, and any order confirmation details you have (a screenshot is fine). We’ll check whether the passes are active or used, and sort this out with you as quickly as possible.

We look forward to hearing from you!

Best wishes,
Hussle

Rated 1 out of 5 stars

Terrible

Terrible
Not valid for any of the gym classes or any other facilities then access barred after end of calendar month. Read the smallprint first

26 January 2026
Hussle  logo

Reply from Hussle

Hello,

Thank you for the feedback. I’m sorry for the frustration caused, especially when you expected classes to be straightforward with our Monthly+ pass.

I’ve checked your account and can confirm you currently have an active Monthly+ pass (which is not set to be cancelled at the end of the month). The Monthly+ is a multi venue access pass, which gives you access to multiple partner venues across the country within the same price range, rather than a traditional membership held directly with a single gym.

Many of our partner venues do include classes, swim and other activities with a Hussle pass, but it does vary by venue, so the exact inclusions are always listed on each venue’s profile page. The details are shown before customers purchase a pass, so everything is clear upfront and they can decide based on the information available.

If there is anything you need support with, please email us at info@hussle.com.

Best wishes,
Hussle

Rated 5 out of 5 stars

I love Hussle

I recommended all my friends and family to use Hussle. Great opportunity to visit different clubs locally depending on the needs and availability. Excellent way to keep myself fit and healthy with less boundaries as you don’t have to sign up to particular club if you don’t want to.

24 January 2026
Rated 5 out of 5 stars

I use hussle on a regular basis

I use hussle on a regular basis. It’s highly convenient and I recommend it for anyone who like myself don’t want to tie themselves down with a 12 month contract as I work away a lot and switch gyms. You get to use the gyms full facilities as if you would if signed up through the gym themselves!

23 January 2026
Rated 1 out of 5 stars

Take your miney after selling you a…

Take your miney after selling you a pass fir use on soecific day when the clubs closed not to be trusted you did not reach out at all i contscted several tomes via email and wasnt till i mentiond taking it futher did you respond

1 January 2026
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Reply from Hussle

Hello,

Thank you for taking the time to share your feedback.

I’m sorry your visit didn’t go as planned. You bought day passes on 1 January 2026 and tried to visit shortly after, but the venue was closed for the New Year period. We rely on each venue to keep their profile up to date when they change opening hours or close temporarily, as we work with thousands of venues and sudden changes can happen.

As soon as you reached out, our support team came back to you the next day, cancelled the passes, and processed a full refund.

We understand how frustrating this would have been, and we appreciate you raising it, it helps us push venues to keep their listings up to date regardless of time period.

Best wishes,
Hussle

Rated 5 out of 5 stars

Very happy I joined Hussle

Very happy I joined Hussle, gives me the flexibility to attend the majority of the gyms in Aberdeen along with other gyms if I am travelling. Very easy to set up and no hassle when going into the gyms 10/10

14 January 2026
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. I joined a month ago and have already used three different gyms, one near my work, one near my home and one in another city. Highly recommended

3 February 2026
Unprompted review

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