Hvacexpressparts Reviews 14

TrustScore 4 out of 5

3.9

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3.9

Great

TrustScore 4 out of 5

14 reviews

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Asks customers to review

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Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

U sent me the wrong circuit board

U sent me the wrong circuit board. U sent me a board for a 3 zone system. I ordered for a four zone system

9 May 2026
Hvacexpressparts logo

Reply from Hvacexpressparts

Hello,

We apologize for the confusion. We reviewed your order and shipped the exact circuit board that was ordered, part number 17122300001094.

We also provide real photos of the actual board on our website. If you search for part number 17122300001094 on our website, you can clearly see in the product pictures that this board is designed for 3-zone units.

However, we understand there may have been a mismatch between the system configuration needed and the part selected during the order process. Please send us a photo of your unit model number and the board currently installed in the system, and we will gladly help verify the correct 4-zone board for your system.

You can send the pictures to sales@hvacexpressparts.com.

We appreciate your patience and will do our best to help resolve this quickly.

Rated 5 out of 5 stars

Great service and big catalog

I ordered an inverter board and a compressor late on a Thursday with expedited shipping hoping I could get it by Friday, and they delivered! They also have a big catalog of parts. Will order again in the future.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with…

I had a great experience with HVACExpressParts.com. The website is easy to navigate, and I was able to quickly find the exact part I needed. The ordering process was smooth, and shipping was fast. The part arrived well-packaged and worked perfectly. It’s clear they offer quality OEM products, which gives me confidence in the reliability of my repair. I’ll definitely be using them again for future HVAC needs.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Right part delivered quickly - 5 stars

Bailed me out big time!

Had a world of trouble tracking down a board for a client with no heat. It was backordered from Midea, but found through these guys. Was a bit anxious as I had never ordered through them before, but they came through in a big way. Gentleman I spoke to on the phone was friendly and helpful. The part arrived in 2 days and was installed with no issue.

Will be ordering from them again. They are legit.

22 January 2026
Rated 5 out of 5 stars

ordered the Outdoor main control board…

ordered the Outdoor main control board subassembly 17122300003982 for a US1-KFR78W/BP3T3N1-D31 unit, and HVAC Express Parts exceeded every expectation.

The part arrived quickly, well-packaged, and exactly matched the OEM specifications. Installation went smoothly — the board fit perfectly, fired up immediately, and restored full functionality to the system without any issues.

What impressed me most was the accuracy of the product listing and the overall service. The detailed specs, compatibility notes, and clear part numbers made it easy to confirm I was getting the right control board. This is extremely important for HVAC repairs where even a small mismatch can cause major system problems.

Their customer support was also responsive and knowledgeable, providing helpful guidance before purchase.
For technicians and DIYers who need reliable HVAC replacement parts, competitive pricing, and fast U.S. shipping, HVAC Express Parts is definitely a supplier you can trust.

Highly recommended — I’ll be ordering from them again for future HVAC components.

9 December 2025
Unprompted review
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