Hverdag.dk Reviews 

3,878
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

I made an order and by mistake chоse a special price. After that I automatically became a member of this ‘hverdag’ club. I paid 200 kr for the membership until I noticed that I am losing my money. It’... See more

Company replied

Rated 2 out of 5 stars

Ordered for a bottle of The Botanist gin 2 weeks ago. Item got delivered after 2 days but inside the box was a bottle of Isle of Raasay gin, yet packing list correctly stated The Botanist. Sent a le... See more

Rated 5 out of 5 stars

I made the mistake of assuming a product was fake with the review below. I was convinced but I was also wrong. After some investigation, I realized this mistake and came back here to correct the r... See more

Company replied

Rated 1 out of 5 stars

I placed an order. Before ordering, contacted with them whether the product is available or not. They said it is available and will get in within 8-10 days but did not get any information after 10 day... See more

Company details

  1. Grocery delivery service

Written by the company

Hverdag.dk er en medlemsklub, der sikrer medlemmerne store rabatter på kendte mærkevarer indenfor blandt andet husholdningsprodukter, bleer, kosmetik, parfume, legetøj, hobbyartikler og meget mere. Når du er medlem af hverdag.dk kan du købe mere end 500.000 produkter til indkøbspris, dette gælder for 98% af produkterne. De eneste undtagelser er faktisk de varer, hvor producenten simpelthen ikke giver os lov til at sælge dem til dig til indkøbspris. Det koster fra 99,- om måneden at være medlem hos Hverdag.dk, vi lover at du sparer kassen


Contact info

2.6

Poor

TrustScore 2.5 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.6

All reviews

(3,878)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Took a while until my order was shipped…

Took a while until my order was shipped but all in all no issues and shipping was super fast!

13 December 2020
Hverdag.dk logo

Reply from Hverdag.dk

Hi Tanja,

Thank you for your four star review, we are pleased to hear that you are satisfied with our fast delivery.

We wish you a great day and a merry christmas!
Best Regards
Mary
Hverdag.dk

Rated 5 out of 5 stars

The item I ordered arrived on time

The item I ordered arrived on time. It was packed well.

13 December 2020
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Reply from Hverdag.dk

Hi Jen,

Thank you for your review. We are happy to hear that you are satisfied with Hverdag.dk and that your package arrived safe and quick during these busy times :)

We wish you a merry christmas and look forward to seeing you again!
Best Regards
Mary
Hverdag.dk

Rated 5 out of 5 stars
Hverdag.dk logo

Reply from Hverdag.dk

Hi Kellen,

Thank you for your review. We are happy to hear that you received you order in time during these busy times :)

Hverdag.dk wishes you and your family a pleasent day and a merry christmas!

Best Regards
Mary
Hverdag.dk

Rated 5 out of 5 stars

Fast delivery and everything well…

Fast delivery and everything well packed :)

9 December 2020
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Reply from Hverdag.dk

Hi Maria,

Thank you for your review. We are happy to hear that you had a great experience with the delivery. Our warehouse team do everything they can, to make sure that all packages arrive fast and safely to our customers :) We wish you a great day and a merry christmas.

Best regards
Mary
Hverdag.dk

Rated 5 out of 5 stars

Pakke levering

Pakke levering
Super hurtig levering

4 December 2020
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Reply from Hverdag.dk

Hej Kirsten,

Tak for din flotte anmeldelse, vi er glade for at du er glad for vores hurtige levering!

Du ønskes en rigtig god dag!

De bedste hilsner,
Maria
Hverdag.dk

Rated 5 out of 5 stars

Alt var super😀

1 December 2020
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Reply from Hverdag.dk

Hej Flemming,

Hvor er det skønt at høre at alt var super! Vi siger derfor mange tak for de flotte 5 stjerner :-D

Du ønskes en rigtig god dag og vi glæder os til at se dig tilbage en anden gang!

De bedste hilsner,
Maria
Hverdag.dk

Rated 5 out of 5 stars

Great experience!

Great experience!
Fair price, fast delivery. Thanks :)

30 November 2020
Unprompted review
Hverdag.dk logo

Reply from Hverdag.dk

Hi Nasim,

We are the ones that should thank you, for such a wonderful review!

We are very happy to hear that you had a great experience with us and we hope to repeat the experience for you again in the future!

We wish you a great day!

All the best,
Maria
Hverdag.dk

Rated 5 out of 5 stars
Hverdag.dk logo

Reply from Hverdag.dk

Hi Mody,

Thank you so much for the lovely review!

We hope you are happy with your order and hope to see you back soon!

Have a great day and all the best,
Maria
Hverdag.dk

Rated 5 out of 5 stars

Super at handle med

Super at handle med
Intet at klage over..
Ingen problemer med at melde sig ud hvis det er det man ønsker..
Super Super service 👍

15 November 2020
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Reply from Hverdag.dk

Hej Søren,

Tak for en super flot anmeldelse! Vi er rigtig glade for at du er glad for både din handel og vores gode service :-D

Vi håber at se dig tilbage en dag og ønsker dig en rigtig god dag!

De bedste hilsner,
Maria
Hverdag.dk

Rated 5 out of 5 stars

Thank you buddies

Thank you buddies, arrived really fast and brought a Chocolate!!

Very very satisfied with the purchase, love you!

15 November 2020
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Reply from Hverdag.dk

Dear Juan,

Thank you for all the love, we are so happy that you are happy with your order and the fast delivery!

We hope to see you back another time and wish you a great day!

Best regards,
Maria
Hverdag.dk

Rated 1 out of 5 stars

Very bad experience.

Very bad experience.
I will never recommend them.

4 November 2020
Unprompted review
Hverdag.dk logo

Reply from Hverdag.dk

Hi Ali,

Thank you for your review.

I am sorry top hear that you have had a bad experience with us! We always wish to help our customers with whatever issues they are having, and this also applies to you.

I have tried calling you, to talk to you about your experience, but the call didn't go through. Therefore, I have sent you an email, which I hope you will reply so we can find a solution to your issues.

Let me hear from you, or give our customer service a call on +45 71995055, all workdays between 9-12 or 13-15.

I wish you a good day and hope we can find a solution together!

Best Regards,
Maria
Hverdag.dk

Rated 1 out of 5 stars

You changed the delivery address…

You changed the delivery address without my consent and approval and without a pre notice.
Really disappointed.

Will recommended your website but not a 100%. You need better customer service training.

Not a happy customer I must say.

25 October 2020
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Reply from Hverdag.dk

Hi Man Gil,

Thank you for the pleasant conversation on the phone.

Again. we are sorry to hear that your experience with us hasn't been the best. As i mentioned on the phone, the delivery unfortunately isn't something we can control, as our currier Bring reserves the right to change the package-shop if the one chosen is full.
We agree that there should be given more information about this from Bring, either by email or message, and we have been in dialogue with them about this.
Our way of making the customers aware of this is with the order confirmation email, in which we state that Bring may change package shops, if the chosen one is full.

I hope that our conversation and the compensation given has changed your experience with us a little, and that we will see you return as a customer.

If you want to give Bring a review you can find their trustpilot page here: https://www.trustpilot.com/review/www.bring.dk

If you have any further questions or comments, please don't hesistate to contact us via our customer service either by phone: +45 71 99 50 55 or email: info@hverdag.dk.

Have a nice day!

Best regards,
Maria
Hverdag.dk

Rated 5 out of 5 stars

Happy with the item and fast delivery

I really happy with the item and the delivery was fast thank you hverdag.dk👍👍
Will use your site in future👍👍

23 October 2020
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Reply from Hverdag.dk

Hi Suripah,

Thank you so much for your wonderful review of our site!

We are so happy to hear that you are satisfied with both the products and the delivery, and we can't wait to receive your next order!

Have a wonderful day :-)

Best regards,
Maria
Hverdag.dk

Rated 1 out of 5 stars

Very Troublesome Service

I recently ordered an important book I needed for my studies to be delivered to me by this service, which is already pretty pricey in comparison to other delivery services.
Not only did I not receive any sort of message on my phone like I would do with other services like this, they also put my package in a town I cannot access without great inconvenience, making me almost consider ordering a new book to save time. No other delivery services have treated me in such a baffling way as a customer and I cannot recommend this service to anyone. I will not use this service again.

Update: Hverdagen.dk personally stepped in since then to help me and make sure my package was handled appropriately. By calling Bring, which is the delivery service used, my package has been delivered succesfully.

16 September 2020
Unprompted review
Hverdag.dk logo

Reply from Hverdag.dk

Hej Thomas,

Tak for din anmeldelse og tak for en rigtig behagelig samtale.

Vi er kede af at den leveringsmetode der er valgt med Bring har skabt problemer i forhold til levering af din pakke.
Som oplyst er det netop den levering du valgte, hvor vores udbringer Bring, ikke sender beskeder i forhold til forsøgt levering da det er rettet til Erhvervs levering og ikke privat levering. Men vi har været i kontakt med Bring, og sørger for at denne løsning bliver ændret, så der i fremtiden ikke skabes andre problemer med leveringen.
Jeg er glad for at vi kunne finde en løsning til dig, med ændring af æeveringsmetoden, så din pakke kan komme frem til dig korrekt.

Jeg håber du bliver glad for din ordre når denne kommer frem, og har du spørgsmål, må du endeligt kontakte vores kundeservide på tlf: +45 71 99 50 55 alle hverdage mellem 9-12 og 13-15 eller på mail info@hverdag.dk.

Du ønskes en rigtig god dag!

De bedste hilsner,
Maria
Hverdag.dk

Rated 1 out of 5 stars

This is more than a comment than a…

This is more than a comment than a review.
I have not received my package because the delivery service dropped it of in a town that I don't have easy access to (out of the town that I requested).
I don't know if I will be able to pick up the package in a timely manner before it gets sent back to seller.

The delivery problem is not the sellers problem.

1 star is .... I had to give a star in order to write this comment

10 September 2020
Unprompted review
Hverdag.dk logo

Reply from Hverdag.dk

Hi Audry,

Thank you for your comment and our pleasant conversation over the phone.

Again, I am sorry for Bring changing the location of your package. Unfortunately, as you mentioned yourself, from your conversation with Bring, they can change the packageshop if there isn't enough space in the one you chose.
This unfortunately resulted in them delivering it to their "nearest" packageshop, which is located in the next town. If you wish to give Bring a review, you can do it here: https://www.trustpilot.com/review/www.bring.dk

Lastly, I am glad that we could find a solution to making your experience with us better, and if you have any further questions please don't hesitate to contact our customerservice either by email: info@hverdag.dk or telephone: +45 71 99 50 55 all weekdays from 9-12 and 13-15 o'clock.

I wish you a great day!

Best regards,
Maria
Hverdag.dk

Rated 5 out of 5 stars

Very fast delivery and thanks for the…

Very fast delivery and thanks for the free juice. Highly recommended. Thanks and looking forward to order more.

Mary Ann
From Philippines with love.

9 September 2020
Unprompted review
Hverdag.dk logo

Reply from Hverdag.dk

Dear Mary Ann,

Thank you so much for the wonderful review!

We are so happy to hear that you are satisfied with our products and service, and welcome you as a new customer.

We hope that you future orders will bring you as much joy as this one has. :-)

Have a wonderful day!

Best regards,
Maria
Hverdag.dk

Rated 5 out of 5 stars

Getting more than initially expected

Fast delivery. Really satisfied. They even included a chocolate bar that was about to expire as a gift to avoid wasting food.

4 September 2020
Unprompted review
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Reply from Hverdag.dk

Hi JM Marfil,

Thanks for the great review, we are so happy to hear you've had a good experience with us! 😀

We're also happy that you like our incentive to reduce food waste! We hope you enjoyed it 😊

We hope to see you back again soon and wish you a great day!

All the best,
Maria
Hverdag.dk

Rated 5 out of 5 stars

Excellent and cheap products

Excellent and cheap products, great customer service and packaging, can't recommend enough

5 August 2020
Unprompted review
Hverdag.dk logo

Reply from Hverdag.dk

Hi Molly,

Thank you for the wonderful review, we are so happy for this great recommendation! 😄

We hope to see you back again soon and wish you a great day!

All the best,
Maria
Hverdag.dk

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