I had a great experience with the clinic. The entire team was professional, friendly, and made me feel comfortable throughout the process. Everything was well organized, and they took the time to answ... See more
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Very happy with hair transplant, contact was helpful with info from start to finish. Made us feel welcome and reassured. Would highly recommend. Hugo was our contact and he was super helpful, took... See more
Great service! The HWT team organized all the logistic at Istanbul, transportation, hotel and the Hair procedure. That helps to not worry about all those details, and focus in arriving, having the p... See more
Company replied
Had a very good experience with Hugo and his team. From start to finish he was very thorough and left no stone unturned in making what could be a daunting/embarrassing experience for some as smooth an... See more
Company replied
Company details
Written by the company
Founded in 2014, HWT Clinic (Hair World Turkey) is a hair transplant and medical aesthetics clinic based in Istanbul. We are fully approved by the Ministry of Health to carry out a range of hair transplant and restoration techniques.
Contact info
Atalar Mah. Uskudar Cad. No:112 Kartal Istanbul, 34000, Istanbul, Turkey
- +905419194247
- info@hwtclinic.com
- hwtclinic.com
4.7
Excellent
136 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Highly recommend HWR for your hair loss treatment
Just returned having had my hair treatment with HWT. This was the second treatment that I've had, the first in London with a different firm. I'm pleased to say that my experience with HWT was far superior in communication, time keeping, availability to answer questions, handholding and most importantly the treatment itself.
On the day of the treatment, I felt assured by staff, the oversight and care provided by Dr. Asuman Dincer.
Though it's early days, my post treatment has been relatively painless when compared to the first time around.
If I had to think had to find something they need to improve on, it would be the need to abolish their high 9% fee charged on card payments. *ProTip* Avoid fee by taking cash, in Euro from your home country. ATM at the Airport do allow for Euro withdrawal but amounts are limited and charges vary from 5 - 8.6%.
10 November 2023
Unprompted review
Reply from HWT Clinic
Hello Atchu,
Thank you so much for sharing your detailed feedback and for recommending HWT for hair loss treatment. We’re thrilled to hear that your experience with us was superior compared to your previous one. Communication, care, and making sure you feel supported throughout the journey are top priorities for our team, so it’s wonderful to know we met your expectations.
Dr. Asuman Dincer and the entire team will be delighted to hear your kind words. We appreciate your candid feedback about the card payment fees and will definitely take this into account as we continue improving our services.
Thank you again, and we wish you a smooth recovery and fantastic results! 😊
Best regards,
HWT Clinic Team
Had my transplant done around two weeks…
Had my transplant done around two weeks ago. Team were brilliant very clean and professional. Would like to mention Hugo also he has been absolutely brilliant with me from start to finish. Thank you hwt clinic I am exited for the journey.
3 November 2023
Unprompted review
Reply from HWT Clinic
Hello Brandon,
Thank you for sharing your experience and kind words. We’re so glad to hear that you found our team clean, professional, and supportive throughout your journey. Hugo will be thrilled to hear your shoutout it means a lot to us!
We’re excited for you and can’t wait to see your results as you progress. If you have any questions along the way, don’t hesitate to reach out. Thank you for choosing HWT Clinic!
Best regards,
HWT Clinic Team
Great experience from the beginning to…
Great experience from the beginning to the end. Hugo was very informative and the staff was amazing throughout the entire process. I highly recommend HWT.
30 October 2023
Unprompted review
Reply from HWT Clinic
Hello Dennis,
Thank you so much for your kind feedback. We’re delighted to hear that you had a great experience from start to finish and found Hugo and our staff helpful and supportive throughout the process.
Your recommendation means the world to us. We’re here for you every step of the way, so don’t hesitate to reach out if you have any questions. Wishing you fantastic results! 😊
Best regards,
HWT Clinic Team
Recommend for sure
Hi I’m from liverpool, it was great experience really helpful and kind, very professional an very happy an would highly recommend.
17 October 2023
Unprompted review
Reply from HWT Clinic
Hello Sully,
Thank you so much for sharing your experience. We’re thrilled to hear that you found our team helpful, kind, and professional. Your happiness and recommendation mean so much to us!
If you ever have any questions or need support, we’re always here for you. Wishing you amazing results!
Best regards,
HWT Clinic Team
HWT were fantastic!
It’s nerve wracking flying to a country where you don’t speak the language for a medical treatment but Hugo and the team from HWT did a fantastic job of preparing it all and making sure everything ran smoothly. On the day all the staff were friendly and professional, taking care of me and doing their job really well.
I would absolutely recommend HWT clinic to anyone looking for a hair transplant.
29 September 2023
Unprompted review
Reply from HWT Clinic
Hello Sam,
Thank you so much for your thoughtful feedback. We understand that traveling to a new country for treatment can be daunting, so we’re thrilled to hear that Hugo and the team were able to make the process smooth and stress-free for you.
It’s wonderful to know that our staff’s friendliness and professionalism stood out during your visit. Your recommendation means a lot to us, and we’re excited for you to see the results of your treatment.
If you need anything, we’re here to help. Thank you for choosing HWT!
Best regards,
HWT Clinic Team
Getting more hairs put on the top of my head
Was on my own and quite nervous at the start of the day but the whole team did so well to set me at ease. It's a really slick operation they have there and your never waiting around for too long. The actual implant procedure was split up really well and I was talked through the whole thing with real care and attention. I never felt ignored at all. Genuinely really impressed with it and they did a great job with my hair!! Also took me back to my hotel and fed me during the day. The anaesthetist was great at explaining what she was doing and why she was doing it which is really important if you are nervous. They also had a lovely person who kept checking back on me through the morning and afternoon to see how i was doing. Basically can task for more than that! Also gave me a great aftercare package to help with pain and healing in the aftermath of the implants!
26 September 2023
Unprompted review
Reply from HWT Clinic
Hello Michael,
Thank you so much for sharing your detailed and thoughtful feedback. We’re so glad to hear that our team was able to make you feel comfortable and supported throughout the day. It’s important to us that every part of the process is smooth and reassuring, so it’s wonderful to know you felt cared for and well-informed.
We’re thrilled that you’re happy with the results so far, and we’ll pass on your kind words to the team, including the anaesthetist and staff who checked in on you. It’s great to hear that the aftercare package has been helpful, too!
If you have any questions or need additional support, we’re here for you every step of the way. Wishing you fantastic results and a smooth recovery!
Best regards,
HWT Clinic Team
5 Star service
I just had my hair transplant procedure in HWT, the entire process was very smoothly, from the pickup at the airport, hotel stay, transfer between hotel and clinic were all very well organised.
On the day of the procedure, I was received by the fantastic team that went through all the details for the day and they provided a great service. They were all very attentive and great communication before, during and after the procedure.
I would highly recommend HWT.
Thank you very much
18 September 2023
Unprompted review
Reply from HWT Clinic
Hello Neal,
Thank you for your glowing review and for awarding us 5 stars! We’re so pleased to hear that your entire experience, from the airport pickup to the procedure day, was smooth and well-organized.
It’s fantastic to know our team provided attentive care and clear communication throughout the process. Your recommendation means so much to us, and we’re thrilled we could make your journey with HWT a positive one.
If you have any questions or need support as you recover, we’re here for you. Wishing you incredible results!
Best regards,
HWT Clinic Team
As an English-speaking patient from abroad…
As an English-speaking patient from abroad the thought of making this trip can be worrisome for anyone. HWT does great by keeping in contact with you before you depart, after you land, and coordinate driver pickup from the airport to the hotel, to the clinic, and everything in between.
With a dedicated translator at the facility, I was taken step by step by an entire team to check my body vitals, outlining my requests for the procedure, and finally performing the procedure itself. I also got to meet other patients who had returned for further work who provided real testimonials for the success of their first operation and their reasons for returning.
If in the future I would like more to be done I would have no hesitation booking another appointment and returning to HWT.
16 September 2023
Unprompted review
Reply from HWT Clinic
Hello,
Thank you for sharing your experience with us. We completely understand how traveling abroad for a procedure can feel overwhelming, so we’re so glad to hear that our team helped make your journey as smooth and comfortable as possible.
It’s great to know that the communication, translator support, and attention to detail made you feel at ease throughout the process. We’re also happy that you had the chance to meet other patients and hear their positive stories.
If you decide to return in the future, we’ll be here to provide the same high level of care. Thank you again for your trust in HWT!
Best regards,
HWT Clinic Team
Everything went so smoothly
Everything went so smoothly from the moment you landed at the airport to the operation! The team was so lovely and kind and helpful and made you feel very welcome. I don’t speak Turkish but that wasn’t a problem at all because everyone could speak English and made sure I understood everything I needed to know
I’m so happy with the outcome of this experience!
Would highly recommend this team and company ! :)
11 September 2023
Unprompted review
Reply from HWT Clinic
Hello Brody,
Thank you so much for your kind words. We’re thrilled to hear that your experience with us went smoothly from start to finish, and that our team made you feel welcome and comfortable throughout the process.
It’s great to know that the language barrier wasn’t an issue, and that you felt well-informed every step of the way. Your satisfaction with the outcome means a lot to us, and we truly appreciate your recommendation!
If you ever need anything in the future, we’re always here to help. Wishing you all the best!
Best regards,
HWT Clinic Team
Dan Beresford review
The whole experience was perfect, from my 1st consultation on the phone with Hugo to the actual procedure it was very well organised, the staff were very friendly and professional, the clinic was very clean and I felt safe at all times, The hotel we stayed in was very nice and we had no issues with our transfers they were always on time and made the trip so much easier, I would 100% recommend Hair World Turkey and I can’t wait to see my results.
7 September 2023
Unprompted review
Reply from HWT Clinic
Hello Daniel Beresford,
Thank you so much for your amazing feedback. We’re so glad to hear that your entire experience, from the initial consultation with Hugo to the procedure itself, went smoothly and was well-organized. It’s fantastic to know that our team made you feel safe, comfortable, and well cared for throughout your journey.
We’re also happy to hear that the hotel and transfers added to the ease of your trip. Your recommendation means the world to us, and we can’t wait to see your results as well!
If you need anything along the way, don’t hesitate to reach out. Wishing you a smooth recovery and fantastic results!
Best regards,
HWT Clinic Team
Excellent from start to end
This was my second procedure in three years having been to a well-known clinic in the past. I found HWT were professional and highly skilled. I was treated by a kind team that attended to my every need. All questions were answered honestly in terms of setting realistic expectations. The clinic itself was nice, new and spotless. The procedure was quick, clean and delivered significantly better post procedure results than my previous treatment. It was painless and unlike the previous clinic, I felt far more confident in the staff. As a smaller clinic they don’t have a large group of customers to attend to which is excellent for their patient who receives a lot of attention and support.
In comparison to the well-known clinic; HWT Clinic have great staff who are skilful and great and helping a patient feel comfortable. I felt like a valuable patient rather than customer, there was no pressure and the communication was clear.
Special shout-out to Hugo who was an excellent communicator (the guy stayed up till 1am until my delayed flight landed to ensure I found the driver). Thank you Hugo
Also to Hafsa who was excellent on the day of the procedure in ensuring I was comfortable. Thank you Hafsa
I recommend HWT Clinic and would happily visit again.
4 August 2023
Unprompted review
Reply from HWT Clinic
Hello Abdul,
Thank you so much for your thoughtful and detailed review. We’re incredibly happy to hear that your second experience with us was such a positive one, and that you found our team professional, skilled, and attentive to your needs. It’s wonderful to know that the procedure went smoothly and that the results surpassed your previous experience.
We’re especially grateful for your shout-outs to Hugo and Hafsa—your kind words truly mean a lot to us. At HWT, we always strive to make our patients feel valued and supported, and we’re glad that you felt that throughout your journey.
Your recommendation is greatly appreciated, and we’d be more than happy to welcome you back anytime. Wishing you fantastic results and a smooth recovery!
Best regards,
HWT Clinic Team
Had a very good experience with Hugo…
Had a very good experience with Hugo and his team. From start to finish he was very thorough and left no stone unturned in making what could be a daunting/embarrassing experience for some as smooth and enjoyable as possible. The nurses, technicians and doctors at the clinic are very safe, clean and experienced. It's not a botch shop like some places. I'm a few days post opp now so I'm hoping to see some results in the coming weeks but after my experience here I'm positive.
9 August 2023
Unprompted review
Reply from HWT Clinic
Hello Jack Tuohy,
Thank you so much for sharing your positive experience. We’re thrilled to hear that Hugo and the team made the process as smooth and enjoyable as possible for you. Your comfort and confidence throughout the procedure are our top priorities, so it’s great to know you felt well taken care of.
We take great pride in our skilled and experienced staff, and we’re glad that it helped you feel safe and supported. We’re excited for you to see the results in the coming weeks and are confident you’ll be pleased with them!
If you need anything along the way, don’t hesitate to reach out. Wishing you a smooth recovery and fantastic results!
Best regards,
HWT Clinic Team
5 * + ... Wish I'd done this years ago!!!!!
My experience was utterly excellent from the moment of initial contact with Quonomedical...
The initial advisors (Alison & Maira) are very helpful and patient as they answered a hundred different questions... and they even helped me extend my stay to 7 nights (inexpensive and HIGHLY recommended!) so I could enjoy a week's holiday before the hair transplant procedure.
I was offered a number of options, with different budgets and different types of procedure. I chose HWT, which was the most expensive option, based on the reviews I had read already, and it was worth every penny.
HWT & Hugo were so professional in every sense, prior to travel, we were sent a video walk through of Istanbul Airport to show is where to meet our representative, who then arranged private and luxury transportation to our hotel.
We then enjoyed a very nice stay in the Titanic Hotel… and throughout the week, Hugo from HWT kept in touch via WhatsApp, with informative videos about what you should expect, including a walk around of the clinic, and “what happens on the day of your hair transplant” which was very re-assuring.
After my weeks holiday, a driver collected me with a luxury car on the day of the procedure and we made the short journey to the clinic. What can you say? It was very clinical with friendly, professional staff who made me comfortable and at ease in every sense… everything was as expected due to the informative video’s from Hugo and the whole day lasted a little over 7 hrs before I was returned to the hotel.
The implant procedure itself I can only describe as like a visit to a dentist for a filling, it’s a little uncomfortable, but the slight pain was in no way unmanageable. On the one occasion I actually grimaced… the staff immediately asked me where the pain was coming from, and administered another injection to numb that part of my head. I can’t say anything about the harvesting, as the sedative put me to sleep for the best part of four hours… when I woke up, harvesting was complete, as were the implants on the back of my head… and then it was time for lunch!
The next day, I was collected again and taken back to HWT for my first wash, and again, the service was excellent and informative. The day after that, we were once again collected by luxury transport and returned to the airport for our flight home…
When I returned home, the swelling was quite bad and my only recommendation here would be more medication from the clinic to help with this in the event it does not subside in 4 / 5 days, as you can’t get these meds in England… and if you take Ibuprofen or Naproxen, as I did, it makes the Edmema worse! Hugo however was once again full of advice and assurance, and as ever, he was right!
It’s now been three weeks since my procedure and Hugo is still in touch periodically to ask for an update on my progress, or answer any question I have…
I can confidently say it’s the best decision I’ve ever made and I would not hesitate to recommend HWT and indeed Quonomedical, to anyone looking to head to Turkey for a procedure.
21 July 2023
Unprompted review
Reply from HWT Clinic
Hello Andrew Nessworthy,
Thank you so much for your detailed and glowing review! We are absolutely thrilled to hear that your experience with HWT and the entire team was so positive. From the moment you first contacted us, we strive to make everything as smooth, informative, and comfortable as possible, so it’s great to know that all the steps—from the pre-trip coordination to the procedure itself—exceeded your expectations.
Hugo and the team take pride in providing clear communication and support throughout the entire process, and it’s wonderful to hear that you felt reassured and well taken care of at every stage. We’re especially glad that the procedure itself went smoothly and that you felt comfortable throughout, even during the more challenging moments.
Thank you also for your valuable feedback on the post-procedure care—it’s something we’ll take into consideration to make sure all patients are well-equipped for any potential swelling or discomfort.
We truly appreciate your recommendation, and we’re so happy you’re pleased with the results so far. If you ever need anything, don’t hesitate to reach out—Hugo and the team are always here for you. Wishing you continued success and fantastic results!
Best regards,
HWT Clinic Team
EXCELLENT
Such a good experience with no problems at all. Very good communication before flying out with any nerves put at ease. Upon arriving, service provided was brilliant, with all transfers covered and a stay at an extremely nice hotel.
Procedure itself was faultless and easy. The team were excellent, and made the experience something which I would definately recommend to anyone.
Upon being taken to the airport and flying home, the information I received on aftercare has been perfect. The very informative YouTube videos have also been a big aid, and any questions I had were answered straight away.
This could be one of the best decisions I have ever made. Something which I hugely thank Hugo and the HWT clinic for.
31 July 2023
Unprompted review
Reply from HWT Clinic
Hello,
Thank you so much for your fantastic review! We’re thrilled to hear that your experience with HWT was so smooth and enjoyable from start to finish. It’s great to know that the communication, transfers, and hotel stay exceeded your expectations, and that the procedure itself was easy and comfortable.
We’re also glad to hear that the aftercare information, including the YouTube videos, has been helpful and that any questions you had were answered promptly. Your kind words about Hugo and the team truly mean a lot to us, and we’re so happy you feel this was one of the best decisions you’ve made!
If you ever need anything in the future, we’re here to help. Wishing you the best of luck with your recovery and results!
Best regards,
HWT Clinic Team
From the begining Hugo and his staff…
From the begining Hugo and his staff were excellent and informative, I would recommend them.
24 June 2023
Unprompted review
Reply from HWT Clinic
Hello Dave,
Thank you for your kind words and recommendation! We’re so glad to hear that Hugo and the team were able to provide you with excellent care and helpful information from the very beginning.
Your feedback means a lot to us, and we’re thrilled you had such a positive experience. If you ever need anything in the future, don’t hesitate to reach out. Wishing you all the best!
Best regards,
HWT Clinic Team
Amazing experience!!
Coming from the United States I had a number of concerns heading in to the procedure. Hugo and his staff arranged and coordinated all the details which helped ease my concerns. The procedure went very well and I was back home recovering the next day. I would strongly recommended Hugo and his team if you were considering a transplant.
3 June 2023
Unprompted review
Reply from HWT Clinic
Hello Nick,
Thank you so much for sharing your amazing experience! We’re so happy to hear that Hugo and the team were able to ease your concerns and provide you with the support you needed throughout the process. It’s great to know the procedure went smoothly and that you were able to start recovering right away.
Your strong recommendation means a lot to us, and we’re grateful for your trust. If you have any questions or need support in the future, we’re always here for you. Wishing you a smooth recovery and fantastic results!
Best regards,
HWT Clinic Team
Excellent experience!
Excellent experience!
The whole team were very accommodating and comforting as well as extremely through and knowledgeable about the entire process.
Constant support and communication both pre and post procedure and in general a great team with great results!
28 May 2023
Unprompted review
Reply from HWT Clinic
Hello Matthew Johnston,
Thank you so much for your kind words! We’re thrilled to hear that our team made you feel comfortable and well-supported throughout the entire process. We always aim to provide clear communication and thorough care, and it’s great to know that you felt this way both before and after the procedure.
Your feedback about our team and the results means a lot to us, and we’re so happy you’re pleased with your experience. If you ever need anything in the future, don’t hesitate to reach out. Wishing you continued success and amazing results!
Best regards,
HWT Clinic Team
Great experience
Great service before, during and after the surgery. Hugo and all the medical team made it a great experience
15 May 2023
Unprompted review
Reply from HWT Clinic
Hello Jack Keane,
Thank you so much for your wonderful feedback! We’re so happy to hear that you had a great experience before, during, and after your procedure. Hugo and the entire medical team truly appreciate your kind words.
It means a lot to us that we could provide excellent service and care throughout your journey. If you ever need anything moving forward, we’re always here to help. Wishing you all the best with your results!
Best regards,
HWT Clinic Team
High class service
Highly recommend these guys.
When I started my research to do my hair transplant, I got told about HWT as some people had used them in the past, and wanted to find more information. Hugo was super helpful answering my queries, and helping me with all the booking of my procedure.
Their support throughout has been exceptional, and even during the procedure I got put at ease and relaxed
The hotels and transfers they provide you are highly quality and no detail goes missing with them. They do provide you with a high quality service from the moment you arrive in turkey all the way to the moment you leave.
I am going through the aftercare service now, and again they have been there to answer my queries and doubts.
These guys are good at what they do - and highly recommend them!
Thanks to Hugo and the HWT team.
11 May 2023
Unprompted review
Reply from HWT Clinic
Hello,
Thank you so much for your incredible feedback and recommendation! We’re thrilled to hear that your experience with HWT exceeded your expectations from start to finish. Hugo and the team are dedicated to providing high-quality service and care, and it’s great to know that you felt supported and at ease throughout the entire process.
We take great pride in the details of our service, including the hotels, transfers, and aftercare, and we’re so glad to hear that everything met your expectations.
If you have any questions or need further assistance as you continue with your aftercare, we’re always here to help. Thank you again for your trust, and we’re excited for you to see the final results!
Best regards,
HWT Clinic Team
I have just had a hair transplant at…
I have just had a hair transplant at HWT
This was an excellent experience. The process was smooth, efficient and the staff made me feel relaxed. Hugo was very helpful.
HWT organised all the transportation making the process effortless. From airport to hotel, hotel to the clinic and back again. Hotel was also spot on!
The Clinic was clean and the team professional, helpful and friendly. They got the job done in no time. And don't worry you don't feel a thing!
I would recommend HWT to anyone.
1 May 2023
Unprompted review
Reply from HWT Clinic
Hello Scott Evans,
Thank you so much for your wonderful review! We’re so happy to hear that your experience with HWT was smooth and efficient from start to finish. It’s great to know that Hugo and the team helped make you feel relaxed, and that the transportation and hotel exceeded your expectations.
We take great pride in maintaining a clean, professional, and friendly environment at the clinic, and we’re thrilled that you had such a positive experience.
Your recommendation means a lot to us, and if you ever need anything in the future, we’re always here to help. Wishing you a smooth recovery and fantastic results!
Best regards,
HWT Clinic Team
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