Hybridgaming Reviews 

208
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, knowledgeable, and patient when guiding new buyers through custom PC builds and technical repairs. People consistently appreciate the friendly environment and transparent communication, ensuring everyone feels fully confident in the professional services provided from start to finish. Though some customers noted that older devices or specific legacy components could not always be successfully repaired due to age limitations. A few reviewers experienced minor limitations when certain older electronics were deemed too old for successful restoration or replacement parts.

What people talk about most

Staff

Customers had positive experiences with staff, describing them as extremely helpful, knowledgeable, and... See more

Service

Clients share positive opinions on service, consistently highlighting fast turnaround times and helpful... See more

Product

People report positive experiences with product, highlighting great satisfaction with refurbished and... See more

Price

Customers consistently note positive experiences with price, highlighting great deals on refurbished laptops... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I couldnt fine anywhere else to leave a review so putting it here. I bought my used gaming PC from Hybrid mid-2025, I've now put some mileage on it and its done a great job for me so far, couldnt be... See more

Rated 5 out of 5 stars

My daughter’s Nintendo switch wasn’t charging. The guys at Hybrid Gaming explained what would need replaced and I was given a quote for repairs there and then. I received updates and had the switch ba... See more

Rated 5 out of 5 stars

Ive used these guys several times.Im tech literate probably a bit more than the average guy from my previous careers. But you have to use the best resource for the job. These guys know far more than m... See more

Rated 5 out of 5 stars

Having been locked out of my iPad I walked in to the shop/office and explained my situation. The lovely lady on the desk took my iPad and someone through the back office had it fixed within 15-20 m... See more


Company details

  1. #19 of 82 best companies in Computer Shop

About Hybridgaming

Written by the company

About us :

We specialise in Gaming PCs and our mission is to be the easiest place to deal with for all things PC.

We also consult, spec,build and deliver lots of other exciting projects such as video editing systems, flight simulators, golf simulators, Racing sims and cryptocurrency mining rigs.

Working with us should feel like you have an IT person on your side. We talk in plain English and will adjust our language to meet your level of understanding.

You should feel free to ask any member of the team as many questions as you need to in order to arrive at the perfect system for your needs. We are here to help and every customer is important to us.

Our Journey :

We started during lockdown as a result of the number of adverts for gaming PCs that simply were not fit for purpose. Our offering appealed to parents who worked or saved hard for their money. A gaming PC should be a very exciting gift for a child and we wanted to make sure that parents got a gaming PC capable of running the games their kids wanted.

From that start we have grown to a team of 7 as of July 2023. Our local community has helped us grow to a point where we ship across the UK and have customers from London to Inverness!

Our values :

We want to be the easiest company to do business with when looking for a PC for any use. We cannot compete with the bigger players on advertising budget so we set out to compete on service.

Our promises to you are

  • Every customer is important to us - you make our day when you choose us
  • We will be honest and transparent at all times
  • We will always attempt to provide the best value not the most expensive option
  • We will try to make the PC community inclusive and open to everyone
  • We will give back to our community in a regular and meaningful way as we grow


We hope that you will consider us for any IT needs

Hybrid Gaming

Contact info

4.9

Excellent

TrustScore 5 out of 5

208 reviews

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4.9

All reviews

(208)

84 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great pc!

great pc

I had issues with my debit card but I was helped every step of the way with kind and knowledgeable staff who resolved the issue .the computer came extremely fast and was usable right out the box definitely a 10/10 business that I'll be recommending to my friends in the future.

2 December 2023
Rated 5 out of 5 stars

Great Service

Ordered a PC for my son from Hybrid gaming. I personally had great service from Dave whilst ordering and paying for it, but before that he answered a barrage of questions from my son and I wanted to thank him for his patience and advice🤯🙃. Would certainly recommend.

20 November 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic company!

My son seen Hybrid of tic tok and after lots of research it was the best! Price and quality.
Dave kept us updated, very friendly, fantastic service, son is over the moon! Exceptional quality!
I have recommended Hybrid to all fellow gaming families/friends.

31 October 2023
Rated 5 out of 5 stars

Hybrid Gaming Five Star

Highly recommend if your looking for a gaming PC. Fast service, was ready the next day. Works to your budget.
Great customer service. Runs like a dream. Lag is a thing of the past.

21 September 2023
Unprompted review
Rated 5 out of 5 stars

The littlest things goes a way

Fantastic experience great customer service, exceptional attention to detail. Great product works like a dream. They go above and beyond keep you updated throughout. Highly recommend smooth and easy transactions.

5 October 2023
Rated 5 out of 5 stars

Prompt and efficient service.

Very helpful and friendly team. I left a message about my faulty PC. During the call back conversation the fault was identified, the PC was fixed within an hour after I dropped it at their premises.
Excellent service. Will definitely do business again

16 September 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Wanted to give a shout out and recccomed HybridGaming for amazing service and building a great pc for us. Check em out if your looking for a cool rig. Top notch service, nothing was an issue, great local business.

1 September 2023
Unprompted review
Rated 5 out of 5 stars

1st Class service and product!!

I purchased a powerhouse pc from Hybrid Gaming and what a machine it is. 1st class service from Dave and he is always at hand to deal with niggly little problems or issues no matter how big or small. Hybrid Gaming prices are very competitive and you also have great reassurance and peace of mind of a quality product. Highly recommend to anyone looking at getting pc to get from Hybrid 👍

26 August 2023
Rated 5 out of 5 stars

Five star service!

I couldn’t be happier with the service from Hybrid Gaming! From start to finish they went above and beyond to make sure everything was perfect with my first gaming PC and the after care is something else! He took the time to remotely log in to my pc and helped get my settings perfect. If you are ever thinking about getting yourself a PC this should be your first and only stop! Thank you again.

20 August 2023
Unprompted review
Rated 5 out of 5 stars

Great personal customer service.

They are really passionate about what they do. Went overboard to make sure I was content with what I was paying for.
They are online folks with customer service like that of the local shop around the block.
I hope they grow really big.

2 August 2023
Hybridgaming logo

Reply from Hybridgaming

Thank you for choosing us! its never any hassle to help when you have an interesting project or concept to get stuck into so we enjoyed helping out :)

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic customer service! Accepted fixing my machine no problem (despite it not being one of his builds!). Trouble shoot the problem super quick. Fixed and back to me very quickly with good comunication the whole way through. Will definitely be using in the future.

4 August 2023
Unprompted review
Rated 5 out of 5 stars

Top Guy

Top Guy
I’ve been buying off Dave for coming up to a year. Ranging from a full PC to 2 GPUs. And every interaction I’ve had with Dave has been fantastic. Always willing to help. Always up for a chat. Fairly priced. When it come to PCs and upgrading my PC. My first stop is Dave. Aka HybridGaming Aka The PC Guru.

11 August 2022
Unprompted review
Rated 5 out of 5 stars

Custom water loop!

Dave is amazing I cannot recommend him enough, I was hoping for a PC to be build with a custom water loop in the shape of a heart, I knew loads of places that wouldn't be able to do it etc that's when I reached out to Dave. Dave kept me updated throughout the whole process, he gave me 4 different price ranges to choose from as well. He sent me photos while in building process and when parts would turn up, it was brilliant. I seriously cannot recommend Dave enough! He's absolutely fab, The end result was better than what I wanted! 10/10 Dave is the guy to buy from! He goes above and beyond for his customers!

30 March 2023
Unprompted review
Rated 5 out of 5 stars

Beaast of a gaming pc

Very understanding, great communication, and most of all a beast of a gaming pc. He also sorted the old pc for my son who is very happy with it.
Never going anywhere else for a pc as this is your man, top quality A+

18 July 2023
Unprompted review
Hybridgaming logo

Reply from Hybridgaming

We appreciate you choosing us Valerie! Hope you are having a blast in Hogwarts!

Rated 5 out of 5 stars

the customer service is one in a…

the customer service is one in a million always happy to help I bought a system a few years ago and just recently sent it back in to have it upgraded would highly recommend these guys for anyone looking to upgrade or buy a new system they work very well to suit your budget

14 July 2023
Unprompted review
Hybridgaming logo

Reply from Hybridgaming

Thank you Robert, delighted you chose to come back and see us again :)

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