Hybridgaming Reviews 

208
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, knowledgeable, and patient when guiding new buyers through custom PC builds and technical repairs. People consistently appreciate the friendly environment and transparent communication, ensuring everyone feels fully confident in the professional services provided from start to finish. Though some customers noted that older devices or specific legacy components could not always be successfully repaired due to age limitations. A few reviewers experienced minor limitations when certain older electronics were deemed too old for successful restoration or replacement parts.

What people talk about most

Staff

Customers had positive experiences with staff, describing them as extremely helpful, knowledgeable, and... See more

Service

Clients share positive opinions on service, consistently highlighting fast turnaround times and helpful... See more

Product

People report positive experiences with product, highlighting great satisfaction with refurbished and... See more

Price

Customers consistently note positive experiences with price, highlighting great deals on refurbished laptops... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I couldnt fine anywhere else to leave a review so putting it here. I bought my used gaming PC from Hybrid mid-2025, I've now put some mileage on it and its done a great job for me so far, couldnt be... See more

Rated 5 out of 5 stars

My daughter’s Nintendo switch wasn’t charging. The guys at Hybrid Gaming explained what would need replaced and I was given a quote for repairs there and then. I received updates and had the switch ba... See more

Rated 5 out of 5 stars

Ive used these guys several times.Im tech literate probably a bit more than the average guy from my previous careers. But you have to use the best resource for the job. These guys know far more than m... See more

Rated 5 out of 5 stars

Having been locked out of my iPad I walked in to the shop/office and explained my situation. The lovely lady on the desk took my iPad and someone through the back office had it fixed within 15-20 m... See more


Company details

  1. #19 of 82 best companies in Computer Shop

About Hybridgaming

Written by the company

About us :

We specialise in Gaming PCs and our mission is to be the easiest place to deal with for all things PC.

We also consult, spec,build and deliver lots of other exciting projects such as video editing systems, flight simulators, golf simulators, Racing sims and cryptocurrency mining rigs.

Working with us should feel like you have an IT person on your side. We talk in plain English and will adjust our language to meet your level of understanding.

You should feel free to ask any member of the team as many questions as you need to in order to arrive at the perfect system for your needs. We are here to help and every customer is important to us.

Our Journey :

We started during lockdown as a result of the number of adverts for gaming PCs that simply were not fit for purpose. Our offering appealed to parents who worked or saved hard for their money. A gaming PC should be a very exciting gift for a child and we wanted to make sure that parents got a gaming PC capable of running the games their kids wanted.

From that start we have grown to a team of 7 as of July 2023. Our local community has helped us grow to a point where we ship across the UK and have customers from London to Inverness!

Our values :

We want to be the easiest company to do business with when looking for a PC for any use. We cannot compete with the bigger players on advertising budget so we set out to compete on service.

Our promises to you are

  • Every customer is important to us - you make our day when you choose us
  • We will be honest and transparent at all times
  • We will always attempt to provide the best value not the most expensive option
  • We will try to make the PC community inclusive and open to everyone
  • We will give back to our community in a regular and meaningful way as we grow


We hope that you will consider us for any IT needs

Hybrid Gaming

Contact info

4.9

Excellent

TrustScore 5 out of 5

208 reviews

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4.9

All reviews

(208)

84 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Spoke to the team about some options…

Spoke to the team about options for an All-in-One desktop and some headphones. We received a choice of options emailed out and we went in to try the headphones which were waiting for us. Enquired, Ordered, Collected. Job done. Perfect

5 September 2025
Unprompted review
Rated 5 out of 5 stars

iPad repair

The team went out of their way to ensure that my iPad battery replacement was done to the highest standard. They were not happy with the screen after it was reapplied and insisted on replacing it under their warranty. Fantastic service from a very professional outfit.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

I have always had a great customer experience at Hybridgaming. On both occasions that I have needed help with my laptop, they have come to my rescue! They kept me updated on how they were getting on with the laptop repair and I didn't have to wait very long before I got it back...Thank you!

26 August 2025
Unprompted review
Rated 5 out of 5 stars

I thought I was needing a new computer…

I thought I was needing a new computer as it was running very slowly but Dave thought it only needed a hard drive upgrade and that would save me a few hundred pounds. Made Dave aware I hosted digital activities for the multiple sclerosis community each weekday morning. He suggested I took the computer into his shop on Friday at lunchtime and I was able to pick it up on Monday morning at 9am when the shop opened. Everything went very smoothly. Great service and a great price. I'd have no hesitation in recommending Dave's services to anyone.

16 June 2025
Unprompted review
Rated 5 out of 5 stars

iPhone repair

Hybrid computing have been great at fixing a battery issue I had with an IPhone 11 and was resolved very quickly, it’s great to know a local company can be relied upon to fix mobile phones as well as computer stuff.

8 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Experience

From first contact to delivery, I found the customer service excellent. Found exactly the gaming computer I wanted and at a very competitive price, including a very reasonable delivery charge. Delivery was on time and was kept up to date on progress. PC arrived securely packaged, as specified and thankfully without all the usual unwanted trial software. Very happy and would definitely use them again.

12 June 2025
Unprompted review
Rated 5 out of 5 stars

Laptop repair

Hybrid did my repair and even though there were more problems they kept to the the original quote .Staff are very helpful if you have any computer problems.Also ideal as they are a local business.

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Local business helped with the initial job but also advised of a few upgrades that would help me.
No pressure to do these upgrades.
Excellent value and communication on the progress

24 June 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic

They responded to my initial message outside of their opening hours, I was looking for a new pc and they provided multiple options that fit my budget and requirements. I couldn't pick it up until Sunday which is when they are closed but the person I spoke to said that they could come down and open up so I could pick it up (although I decided to get it the next day). Easy to set it all up and it runs perfectly, brilliant service as well.

16 June 2025
Unprompted review

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