Hydrava Heating & Plumbing Ltd Reviews 51

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

My electric was tripping, when heating came on. Engineer came out late that day (Friday 6).located the fault to the electrics . Restored my heating for the weekend. Then same engineer came to service... See more

Rated 5 out of 5 stars

Great service provided, polite friendly team. Day of repair arranged to suit my working hours, a bonus as sometimes you have to fit in with others companies hours, thank you. The one thing I did pi... See more

Company replied

Rated 5 out of 5 stars

Excellent service . Rapid response , thorough and clear explanation of work needed and efficient execution . Fast and friendly and no mess .First class . Central heating system which is quite old now... See more

Company replied

Rated 4 out of 5 stars

Very well run operation keeping me the client well informed in the main. The installation went very well and to schedule.

Company replied

Company details

  1. Plumber
  2. Central Heating Service
  3. Heating service

Written by the company

HYDRAVA are located in Market Deeping. We are a reliable, professional, friendly company offering a wide range of high-quality plumbing and heating services at very competitive prices. We have a team of fully qualified Engineers trained in all aspects of plumbing and heating services. Our Engineers regularly attend courses to keep up to date with the latest technology and regulations. All tasks considered from small maintenance jobs, through to large-scale building renovations and commercial work.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

51 reviews

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Rated 5 out of 5 stars

Great service provided

Great service provided, polite friendly team. Day of repair arranged to suit my working hours, a bonus as sometimes you have to fit in with others companies hours, thank you.
The one thing I did pick up on was that the engineer did not offer to take his shoes off nor were shoe covers used. This apart
I would definitely recommend Hydrava.

11 November 2024
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Reply from Hydrava Heating & Plumbing Ltd

Hello Julie, Thank you so much for your positive review! We appreciate your feedback and have noted your comment regarding our engineer not offering to remove his shoes. We have addressed this with our team to ensure that all engineers will have this conversation with every customer before entering their home. Thank you for your business, and we look forward to working with you again soon. Best regards,
The Hydrava Heating & Plumbing Team

Rated 4 out of 5 stars

Very well run operation keeping me the…

Very well run operation keeping me the client well informed in the main.
The installation went very well and to schedule.

5 November 2024
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Reply from Hydrava Heating & Plumbing Ltd

Hello Jim, Thank you so much for your kind words! Your recommendation means a lot to us. If you ever need assistance again, don't hesitate to contact us. From all the team at Hydrava Heating & Plumbing

Rated 5 out of 5 stars

Easy to book

Brandon Grimes is very helpful and very friendly

15 November 2024
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Reply from Hydrava Heating & Plumbing Ltd

Hello Elizabeth, Thank you for your positive review. We hope to welcome you back soon as a valued customer. From all the team at Hydrava Heating & Plumbing

Rated 5 out of 5 stars

Great to see Brandon again

Great to see Brandon again. He is polite, friendly, professional, and efficient. Couldn't want more. Also, prices are very competitive.

4 November 2024
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Reply from Hydrava Heating & Plumbing Ltd

Hello Wayne, Thank you for your positive feedback! We're glad to hear that our response and service left you very satisfied. Your satisfaction is our top priority. Please let us know if there's anything else we can do for you! From all the team at Hydrava Heating & Plumbing

Rated 5 out of 5 stars

Very professional absolutely wonderful…

Very professional absolutely wonderful to work with.
Highly recommended..

10 November 2024
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Reply from Hydrava Heating & Plumbing Ltd

Hello Jeeten, Thank you for taking the time to leave us a positive review. I'm glad that you were impressed with the professionalism of the service we were able to offer you. Thank you for trusting in us to look after you. We hope to be of service to you once again for any future requirements you may have. From all the team at Hydrava Heating & Plumbing.

Rated 5 out of 5 stars

Excellent service

Great communication, arrived on time and did a great job. Highly recommended local company.

18 October 2024
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Reply from Hydrava Heating & Plumbing Ltd

Hello Kieran, we’re very grateful for the positive review you’ve left for us. Many thanks. All the team at Hydrava Heating & Plumbing

Rated 5 out of 5 stars

Boiler service

Guys who came to service my boiler were very friendly and tidy.

3 October 2024
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Reply from Hydrava Heating & Plumbing Ltd

Hello Tan, Thank you for your positive review. We hope to welcome you back soon as a valued customer. From all the team at Hydrava Heating & Plumbing

Rated 5 out of 5 stars

Excellent Service from start to finish

Excellent service from quote to, instal, to invoice. What a great team of people. Quote was quick to be received via WhatsApp same day and was followed up by call from Hydrava to book appointment once I confirmed I would like to go ahead. A msg was sent on the day to advise when the plumber would arrive and availability to track their arrival and a picture of them. Plumber was efficient, friendly and knowledgeable. I received a certificate & record of the engineers visit afterwards, which included a picture of the work that was completed via email after the appointment, followed by an invoice which I could click a link and make a payment and there were other options to make payment. I am incredibly impressed of the processed start to finish I wish all companies in all industries worked in the same way. I will definitely be using Hydrava for all plumbing needs in the future - thanks!

20 September 2024
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Reply from Hydrava Heating & Plumbing Ltd

Hi Toni, Thank you so much for taking the time to leave us such a positive and comprehensive review of your recent experience with us. We aim to offer a service that's just that little bit different to our competition and are always working hard to not just meet, but to exceed our customers' expectations. Thank you for your valued business and we will always be here when you need us. From all the team at Hydrava Heating & Plumbing

Rated 5 out of 5 stars

Excellent service

Excellent service . Rapid response , thorough and clear explanation of work needed and efficient execution . Fast and friendly and no mess .First class . Central heating system which is quite old now working smoothly after power flush . Advice also given on achieving maximum efficiency in the future .

7 October 2024
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Reply from Hydrava Heating & Plumbing Ltd

Hello Mrs Mcdonald, thank you for taking the time to leave a positive review of your recent experience with us. From all the team at Hydrava Heating & Plumbing

Rated 5 out of 5 stars

Professional and job completed to our…

Professional and job completed to our satisfaction. Will definitely use again.

30 September 2024
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Reply from Hydrava Heating & Plumbing Ltd

Hi Russell, Thank you so much for your kind words. We're glad to be of service and look forward to welcoming you back in the future. From all the team at Hydrava Heating & Plumbing

Rated 5 out of 5 stars

All work completed on time

All work completed on time, to budget
And to a very high standard

2 September 2024
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Reply from Hydrava Heating & Plumbing Ltd

Hello Barry, Thank you for sharing your recent experience with us, we're pleased you chose Hydrava and hope to be of service to you again in the future. From all the team at Hydrava Heating & Plumbing

Rated 5 out of 5 stars

Fantastic service very pleased thank you

Fantastic service very pleased thank you

11 September 2024
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Reply from Hydrava Heating & Plumbing Ltd

Hi Richard, we’re very grateful for the positive review you’ve left for us. Many thanks. All the team at Hydrava Heating & Plumbing

Rated 5 out of 5 stars

Brandon

Booking the appointment was really easy and Brandon was so helpful and efficient. He explained everything that needed doing and completed the work brilliantly. Absolutely recommend.

9 September 2024
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Reply from Hydrava Heating & Plumbing Ltd

Hello Brandon, thank you for sharing your positive experience, we’re very grateful. We hope to welcome you back when you’re next in need of our services. From all the team at Hydrava Heating & Plumbing.

Rated 5 out of 5 stars

Easy to arrange visit

Easy to arrange visit, no nasty surprises and job done in good time by polite professional. What's not to like! Will use again.

30 August 2024
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Reply from Hydrava Heating & Plumbing Ltd

Hi CH, we’re very grateful for the positive review you’ve left for us. Many thanks. All the team at Hydrava Heating & Plumbing

Rated 5 out of 5 stars

Great service

Booked an appointment very quickly. Did the job very tidily with photos of what had been done.

Great service

21 August 2024
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Reply from Hydrava Heating & Plumbing Ltd

Hi Mark, Thank you for taking the time to share your experience with us. We hope to welcome you back as a valued customer in the near future. From all the team at Hydrava Heating & Plumbing

Rated 5 out of 5 stars

Did exactly what was asked

Did exactly what was asked, no fuss, on time , and price as quoted .
Well done all concerned already passed name and number on !
Thankyou

10 July 2024
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Reply from Hydrava Heating & Plumbing Ltd

Hello Paul, Thank you for taking the time to leave us a positive review. Thank you also for trusting in us to look after you. We hope to be of service to you once again for any future requirements you may have. From all the team at Hydrava Heating & Plumbing.

Rated 5 out of 5 stars

Excellent service that was both quick…

Excellent service that was both quick and easy

1 August 2024
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Reply from Hydrava Heating & Plumbing Ltd

Hello Daniel, Thank you for taking the time to leave us a positive review. We're glad to be of service and look forward to welcoming you back in the future. From all the team at Hydrava Heating & Plumbing

Rated 5 out of 5 stars

A good choice of appointment times and…

A good choice of appointment times and a fast friendly service, the technician was prompt and professional

23 July 2024
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Reply from Hydrava Heating & Plumbing Ltd

Hello Sarah, Thank you for sharing your recent experience with us, we're pleased you chose Hydrava and hope to be of service to you again in the future. From all the team at Hydrava Heating & Plumbing

Rated 5 out of 5 stars

From the first contact with Hydrava

From the first contact with Hydrava, the experience was very good.

The advice given as to how best to fix and resolve the plumbing issues proved to be really effective and the work requested was carried out in a timely and professional manner.

We would definitely use Hydrava as our first choice in the future and would be more than happy to recommend their services.

16 July 2024
Hydrava Heating & Plumbing Ltd logo

Reply from Hydrava Heating & Plumbing Ltd

Hello Rose, thank you for taking the time to leave us a positive review. We're glad our engineer was able to identify and rectify the issues swiftly for you. We look forward to welcoming you back when you're next in need of any of our services. From all the team at Hydrava Heating & Plumbing

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