Hydro Cleansing Ltd Reviews 98

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Incorrect tanker sent to job. Much too small, broke down an hour into job. Health and Safety issues with Hydrocleansing on site. Really helpful staff member at Hydrocleansing - Simon Church. Issues... See more

Rated 5 out of 5 stars

Jackie from Hydro Cleansing has gone over and above to deliver a tanker from an overflowing basement. Communication has been fantastic and they have also arranged for the pump to be replaced. I had ma... See more

Rated 5 out of 5 stars

The team turned up within the stated time not bad as we are zone 2 in London. Head man Andy was superb - analysed all the problems very quickly and all the work - tree root cutting/clearing of sewage... See more

Company replied

Rated 5 out of 5 stars

We used Hydro Cleansing on our site when our usual supplier was unable to assist due to us having 10-15% solids within our IBCs. I spoke to Shane who was very helpful breaking down exactly what it is... See more

Company details

  1. Drainage Service
  2. Waste water and sewage treatment company
  3. Waste-Management Service

Written by the company

Hydro Cleansing, as an environmental services firm, offers liquid waste removal, tanker hire, drain unblocking & cleaning in London & the Southeast of England.


Contact info

3.6

Average

TrustScore 3.5 out of 5

98 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great honest company

Great honest company, that go the extra mile for the client.

15 December 2021
Unprompted review
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Reply from Hydro Cleansing Ltd

Thank you! We always strive to do the most we can for our clients.

Rated 5 out of 5 stars

Great customer service.

Charles has been great dealing with our recent influx of work, often organising trucks to be be us within 48hrs.

Great communication from both the office and the drivers.

14 December 2021
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Reply from Hydro Cleansing Ltd

Thank you for this feedback. I shall pass it on to Charles' manager!

Rated 5 out of 5 stars

Good service over more than a decade

Efficient and friendly team emptied our two cess tanks this time. The correct specialist equipment was brought to site spot on the agreed time. I’m a customer now of more than ten years and happy: the equipment has been upgraded regularly but the service is always warm and professional.

3 December 2021
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Reply from Hydro Cleansing Ltd

Thank you for this review, Here's to another amazing 10 years together!!

Rated 5 out of 5 stars

Many times we have utilised Hydro…

Many times we have utilised Hydro Cleansing from Spectic Waste Empties in Southend to Road Sweepers in West Sussex and every time works have been carried out to a highly professional finish, and a friendly customer service team. If we are ever in a pickle, Hydro Cleanisng have been there to help

24 November 2021
Unprompted review
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Reply from Hydro Cleansing Ltd

Thank you for the positive feedback!

Rated 4 out of 5 stars

Quote was detailed

Quote was detailed, contact after that was good. The contractors on site were knowledgeable and worked hard. Happy with their service.

11 November 2021
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Reply from Hydro Cleansing Ltd

Thank you for the review! We are happy you are pleased with the service.

Rated 5 out of 5 stars

Highly recommended

Just moved to the area, had Hydro Cleanings come clean blockage in my new flat. Highly recommended

17 August 2021
Unprompted review
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Reply from Hydro Cleansing Ltd

We are always happy to help!

Rated 5 out of 5 stars

Excellent service. Prompt, efficient and courteous

Another great job completed!

due to the recent heavy rain, sewage almost flooded the manhole in 3 of our depot carparks, I was able to get an appointment to get them cleared as they are occasionally smelly drains, very quickly a young man, Alan Yates, who did the work was cheerful, polite and efficient.

For all the negatives that can surround having a blocked drain, i can honestly say every time we have had to call-out @HydroCleansing, we are always so pleased with their treatment of our staff and clients across our sites while getting the job done.

I never feel like an inconvenience and the engineers (Alex Balas specifically) are always in good spirits, putting a lighthearted spin on what we seem to see as a disaster, knowledgeable and respectful to covid regulations while on site.

20 May 2021
Unprompted review
Hydro Cleansing Ltd logo

Reply from Hydro Cleansing Ltd

Thank you - I will pass on the positive feedback!

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