Hydrohbottle Reviews 

538
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 267 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptionally helpful support team, noting that customer service representatives consistently go above and beyond to resolve any questions or unexpected issues quickly. Many people discuss the wonderful quality of the water bottles, sharing that they feel much more energetic and experience improved daily hydration routines. Though some reviewers were not happy with defective items, mentioning frustrating difficulties with malfunctioning replacements or leaking parts. Other individuals also noted unexpectedly high return shipping costs or felt that the device did not provide the expected results.

What people talk about most

Product

Consumers find product to be positive, highlighting increased energy levels, better sleep, and an overall... See more

Customer service

People report positive experiences with customer service, frequently highlighting outstanding support and... See more

Quality

Reviewers highlight positive aspects of quality, noting that the water tastes refreshing and that the bottles... See more

Service

Customers had positive experiences with service, frequently highlighting first class assistance and quick... See more

Response time

Users describe positive interactions with response time, frequently praising the prompt and helpful customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I LOVE This Product! First-I drink at least 3 Hydroh bottles a day and within a week began to notice an increase in energy and my afternoon Naps were NO Longer A Must! I couldn't believe it! Second... See more

Company replied

Rated 5 out of 5 stars

I ordered 2 Hydroh bottles for me and the wife. After waiting 2 months i put a comment on social media about not receiving my order thinking it was a scam. I immediatley received a reply from Hydroh... See more

Rated 5 out of 5 stars

I would like to give my sincere appreciation to customer support for replacing my Hydros bottle after breaking the glass portion of the Hydroh. Not to many companies will go that extra mile for the co... See more

Rated 5 out of 5 stars

I contacted Hydroh customer care team after my machine stopped working properly. I sent a video, carried out their suggested fix and sent the follow up video showing no improvement. Amelia ,who had be... See more

Company replied


Company details

  1. Bottled water supplier

Written by the company

Hydroh is about providing a holistic solution to your overall health. We aim to make the step of getting healthier easier through producing hydrogen water. Our goal is to make living better; or in other words, make you feel better in your day to day life.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

538 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 27% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(538)

267 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Very responsive

Although, I am yet to use this product. I am giving this company a 4 star only because one of the two items arrived broken. They responded quickly once I notified them and they immediately sent me a replacement.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

I really enjoyed my hydro water bottle

I really enjoyed my hydro water bottle. I purchased the sipping lid and sling for the Hydroh bottle as well! The water was refreshing, I truly noticed a difference! I accidentally shattered my bottle when I dropped it while it was in the sling that was fitted for it! The bottle shattered on our bathroom tile flooring. I reached out to the company and told them what had happened and they sent an immediate replacement for me! I was beyond excited, WOW what a great company!! I can’t recommend them enough!!!

31 January 2026
Unprompted review
Rated 5 out of 5 stars

I ordered the Hydroh bottle because my…Dad loves his and the hydrogenated water improved his life/pain levels in his joints.

I ordered the Hydroh bottle because my Dad loved his and said the hydrogenated water makes him feel much better. I ordered two; one for me and one as a Christmas gift for my partner. One was fine, but the other was defective. I contacted customer service and had a great interaction with Amelia. She got me a replacement bottle to my door in less than 10 days. The new one works great and I have no complaints!

17 January 2026
Unprompted review
Rated 1 out of 5 stars

Still waiting to receive my bottle

I placed my order on 1.20.2026 and I have yet to receive it. The website says 1-3 days and it is well over that time. The telephone number listed for them only has a message advising to email them with no option for a representative.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

I love this water bottle

I love this water bottle. I’m almost 9 months pregnant and i have no swelling in my feet yet. This water bottle is supposed to help with that and so far it’s great. I also had to contact customer support in regards to my lid and the helped me and fixed the issue immediately. Great customer service with their product

24 January 2026
Unprompted review
Rated 5 out of 5 stars

My husband and I has been using Hydroh…

My husband and I has been using Hydroh bottle for almost a year and we are so amazed and impressed on how effective this product is. My husband now can play basketball because there is no longer knee pain and I stopped my Physical therapy on my right shoulder from
using this hydroh bottle. Joint Inflammation was gone.Highly recommended!

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely Amazing!!

I gotta give it to these guys at Hydroh and big up Amelia for outstanding customer service. I've felt so much better in myself drinking from this bottle. It has a canny way of making you drink more water without it overwhelming you. I had a problem with my bottle, sent them a video and now I have a replacement on the way. There was no to and fro or messy correspondence. Impeccable customer service without having to actually speak to someone. Amazing!!!!!!!

22 January 2026
Unprompted review
Rated 5 out of 5 stars

I contacted hydro bottle customer…

I contacted hydro bottle customer service this morning told him what happened with my product and they agreed by the end of the working day, they sent me a email saying they would give me a replacement part. This is awesome if this comes true. I will let you know and I will give another review. I love the product very well made and I've been feeling better because of the product. Thank you for your professionalism and let's say what happens next

22 January 2026
Unprompted review
Rated 5 out of 5 stars

I would like to give my sincere…

I would like to give my sincere appreciation to customer support for replacing my Hydros bottle after breaking the glass portion of the Hydroh. Not to many companies will go that extra mile for the consumer. I am deeply pleased with the service I received, if you’re looking for a great product HYDROH! is that product.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I had an issue with the Hydro Bottle caused by me. Customer Service went over and beyond to make sure I was satisfied when they did not have to. Thank you!

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Customer Service and follow up is excellent.

Besides the health benefits of drinking hydrogen water, the Hydroh Bottle really helps me drink water. I contracted customer service on occasions and the experiences I had were wonderful. The customer service team definitely goes out of the way to make things right and values their customers.

20 January 2026
Unprompted review

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