Hydrohealth Reviews 

266
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, people generally felt positive about their overall experience. Customers frequently praise the positive health outcomes, noting improvements in inflammation, skin appearance, and kidney function. Many reviewers also appreciate the supportive nature of the staff, mentioning quick and empathetic responses to their inquiries. However, some customers also noted difficulties regarding product functionality and receiving the correct items. A few other people mentioned receiving a product with quality issues, like a leaky gasket, or receiving incorrect shipments. Additionally, a minority felt dissatisfied with the customer service processes when resolving issues, claiming difficulty with returns or being given the run around.

What people talk about most

Product

People report ambiguous experiences with product. While many consumers are delighted, praising how the water... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting exceptional availability... See more

Quality

Reviewers highlight ambiguous aspects of quality regarding the product. While many customers report... See more

Order

Consumers find order experiences to be mixed, characterized by both deep frustration and positive... See more

Staff

Customers had positive experiences with staff, highlighting their constant availability, genuine concern, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have stage 4 CKD and worried it will end up on Stage 5. When I saw the advertisement and the video, very impressed so ordered just one bottle and declined all other offers. Imagine my shock at £173.... See more

Rated 4 out of 5 stars

I did some research on the idea after following up on web promotion. Ordered the bottle and have been using it on a regular basis. I use only distilled water, keeps be everything clean and no heavy m... See more

Rated 4 out of 5 stars

Positive experience with hydro health bottle use My husband & myself are really using Hydrohealth bottles My kidney function based on my lab work wasn’t perfect so I decided to try their produ... See more

Rated 5 out of 5 stars

As an OAP, I am trying everything and anything to keep healthy. So, when I saw advertisements about Hydrohealth and how it can help fight certain ailments in our bodies, I decided to invest in it ev... See more


Company details

  1. Electrical supply shop
  2. Vitamin & Supplements Shop

Written by the company

At Hydrohealth, we aim to boost your wellbeing. We aim to elevate you physical and mental wellness to the next level and to give you the life you deserve!


Contact info

3.6

Average

TrustScore 3.5 out of 5

266 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 34% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(266)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very unhappy

Upon receiving it, it did not work. I have been trying to get a hold of the company and they will not respond. I guess I’m out 89 bucks never again.

8 June 2024
Unprompted review
Hydrohealth logo

Reply from Hydrohealth

Hi Robert,

We're sorry to hear this review. However, We have responded multiple times on the mails you left us. We kindly ask you to answer them so we can find out what's wrong with it!

Rated 5 out of 5 stars

Best in Class

After trying several different bottles, nothing compares to the Hydrohealth Hydrogen Water Bottle. It’s clearly superior in quality, and the health benefits are benefits.

11 June 2024
Unprompted review
Rated 5 out of 5 stars

Game Changer for Health

Since drinking from the Hydrohealth Hydrogen Water Bottle, I've seen improvements in my focus, energy, and even my skin. It's easy to use and carry around, making it a daily essential for me.

5 June 2024
Unprompted review
Rated 1 out of 5 stars

Poor/nonexistent customer service

Poor/nonexistent customer service. I charged my bottle one time and then promptly lost the charging cord. I emailed the company to enquire about purchasing a replacement cord and after several weeks and multiple attempts have not gotten a response.

27 May 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

If you're on the fence about getting a Hydrohealth bottle, just do it! The benefits are noticeable, from better sleep to increased energy. Plus, their customer service is top-notch.

27 May 2024
Unprompted review
Rated 1 out of 5 stars

The hydrogen bottle was working well

The hydrogen bottle was working well , until the charging went off and didn’t work anymore .
On the next week the bottle stopped working the hydrogen cicle , I purchased the bottle 3 months ago and it’s just a normal water bottle now ,
I already contacted the company but no answer…
I don’t recommend the product

15 May 2024
Unprompted review
Rated 1 out of 5 stars

Bought two bottles

Bought two bottles. One came chipped, the other isn't working at all. There's a 60 day money back guarantee and when you ask them to send it back, they ignore you. They even said they issues a partial refund and nothing was ever refunded. Big scammers. Don't buy!

1 May 2024
Unprompted review
Hydrohealth logo

Reply from Hydrohealth

Hi Sam,

This obviously shouldn't happen! We kindly asked for more information to be able to contact you but to no success. Would it be possible to contact us so we can resolve this problem!

Rated 1 out of 5 stars

Bought 2 hydro bottles

Bought 2 hydro bottles. One for me one for my wife. 2 weeks later I deployed and the wife’s stopped producing bubbles that first month. Didn’t get around to returning here’s. Mine just crapped out at the 4 month mark. I hit up customer services and they basically said there is nothing they can do. Will not buy from them again. I will shop another company

14 May 2024
Unprompted review
Rated 5 out of 5 stars

Not Just Hype

I was doubtful about the benefits of hydrogen water, but this bottle has proved me wrong. My concentration levels are through the roof, and my creative output has doubled. So glad I made this purchase.

17 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Ran into a small issue with my order, and the team at hydrohealth.co was fantastic. They resolved it quickly, and I had my bottle in 6 days. Drinking hydrogen water has significantly improved my daily energy!

15 May 2024
Unprompted review
Rated 1 out of 5 stars

Don’t buy! I never received my order!!

I ordered 2 water bottles back in February. I should have double checked the delivery address better (my mistake) as it had my current street address but wrong city (strange). That being said, I sent an email stating that the post office sent the order back and asked that it be sent to the correct address (I then gave them the correct address). It is now middle of May, I’ve sent SEVERAL emails. I’ve received emails in return; 3 of which were illegible with over lapping text, 1 was never responded to, and 2 of them promised the bottles were on their way. However they would not give me an updated tracking number and I still have not received my order. At this point, I don’t even want the bottles and I’m requesting a full refund. Just ridiculous

12 May 2024
Unprompted review
Hydrohealth logo

Reply from Hydrohealth

Hi Jackie,

This really seems like a bad situation. We're terribly sorry you were receiving our mails with overlapping texts. What they stated was that the delivery address was indeed incomplete and whether or not you would still like the water bottle. Unfortunately, we never received any response. Now we understand why!

I can confirm however that the refund has been made.

Rated 5 out of 5 stars

Impressed with Hydrohealth.co

Ordering from hydrohealth.co was seamless, and my bottle arrived in perfect condition in just 6 days. I've noticed an incredible boost in my energy levels and overall health. Definitely worth the investment.

13 May 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY. Another SCAM!!!

DO NOT BUY! Just another scam! I tested water before and after and no change! Just another gimmick! They promise FULL REFUND! They refuse to refund and I filed claim with PayPal! Then they lie to PayPal even though I submitted screen shots of their FULL REFUND policy! STAY AWAY FROM THIS COMPANY!

9 May 2024
Unprompted review
Rated 5 out of 5 stars

transofrmed my routine

Adding the Hydrohealth Hydrogen Water Bottle to my daily routine has been a game changer. Better hydration, enhanced focus, and it's even helped with my creative projects. Plus, transitioning from a knockoff to this quality product was the best decision.

10 May 2024
Unprompted review

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