Hydrohealth Reviews 

274
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, people generally felt positive about their overall experience. Customers frequently praise the positive health outcomes, noting improvements in inflammation, skin appearance, and kidney function. Many reviewers also appreciate the supportive nature of the staff, mentioning quick and empathetic responses to their inquiries. However, some customers also noted difficulties regarding product functionality and receiving the correct items. A few other people mentioned receiving a product with quality issues, like a leaky gasket, or receiving incorrect shipments. Additionally, a minority felt dissatisfied with the customer service processes when resolving issues, claiming difficulty with returns or being given the run around.

What people talk about most

Product

People report ambiguous experiences with product. While many consumers are delighted, praising how the water... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting exceptional availability... See more

Quality

Reviewers highlight ambiguous aspects of quality regarding the product. While many customers report... See more

Order

Consumers find order experiences to be mixed, characterized by both deep frustration and positive... See more

Staff

Customers had positive experiences with staff, highlighting their constant availability, genuine concern, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have stage 4 CKD and worried it will end up on Stage 5. When I saw the advertisement and the video, very impressed so ordered just one bottle and declined all other offers. Imagine my shock at £173.... See more

Rated 4 out of 5 stars

I did some research on the idea after following up on web promotion. Ordered the bottle and have been using it on a regular basis. I use only distilled water, keeps be everything clean and no heavy m... See more

Rated 4 out of 5 stars

Positive experience with hydro health bottle use My husband & myself are really using Hydrohealth bottles My kidney function based on my lab work wasn’t perfect so I decided to try their produ... See more

Rated 5 out of 5 stars

As an OAP, I am trying everything and anything to keep healthy. So, when I saw advertisements about Hydrohealth and how it can help fight certain ailments in our bodies, I decided to invest in it ev... See more


Company details

  1. Electrical supply shop
  2. Vitamin & Supplements Shop

Written by the company

At Hydrohealth, we aim to boost your wellbeing. We aim to elevate you physical and mental wellness to the next level and to give you the life you deserve!


Contact info

3.6

Average

TrustScore 3.5 out of 5

274 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 34% of negative reviews

Typically replies within 2 weeks

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3.6

All reviews

(274)

72 reviews in the last 12 months

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Rated 1 out of 5 stars

BEWARE!!!

BEWARE!!!
DO not purchase from this supplier.
I bought 3 bottles. I checked the hydrogen content using blue reagent measurement and it was dismal! No hydrogen whatsoever.
As two bottles were still packaged, I've been trying to arrange for a refund.
The experience dealing with this company can be linked to pulling teeth. There's no response from the company, and when they do finally reply, their messaging is very short and not accommodating.
After weeks of trying to sort it out, I was advised I'd receive a refund if I shipped the products back. This cost me $50 to do as I am from Australia. I also had tracking.
The bottles arrived nearly a week ago and I still have not heard from them nor received a refund. I've emailed a couple of times and still nothing.
This is an absolute joke! If the company was based in Australia, I would've made an official ACCC complaint.
Hoping they will finally get back to me soon to process the refund.

7 April 2025
Unprompted review
Rated 5 out of 5 stars

Increased eGFR

I've been drinking Hydrohealth water for 4 months. During that period, my eGFR kidney function went from 43 to 85. I am elated!

30 April 2025
Unprompted review
Rated 5 out of 5 stars

Fasting and only drinking spring water

I have been fasting and only drinking water. I'm on my third day and was feeling extremely weak. I had been drinking tons of spring water. But TODAY, I got my bottle in the mail. I charged, washed and used it immediately. 30 mins later (didn't even finish the whole bottle), I feel so good inside! I have strength in my body. The aches in my back have stopped. Feels like I just had a shot of caffeine and a meal! I can't believe how good I feel right now. I could barely leave my bed earlier. Now, I'm ready to work in my garden! I break my fast tomorrow morning. So thankful this arrived to my house today. My body is thankful and refreshed!

29 April 2025
Unprompted review
Rated 4 out of 5 stars

Great customer service

Great customer service. I asked questions that were promptly, professionally and knowledgeably answered. They made the process easy and even enjoyable.

25 April 2025
Unprompted review
Rated 5 out of 5 stars

GFR Blood Count

I have used the Hydrohealth process for the last 4 weeks. During that time I have seen my GFR Blood Count increase 9 points. I believe the Hydrohealth process has been a huge part of my improved numbers. I would recommend this product to anyone that my have kidney issue like myself

25 April 2025
Unprompted review
Rated 1 out of 5 stars

Company refuses to respond and send a…

Company refuses to respond and send a shipping label. The hydrogen process was less than a second. They requested a pic or video. I sent a video. They stopped communicating once they got the video. Calling them is futile. They have a forever busy signal. Not worth the aggravation and their failure to respond.

19 April 2025
Unprompted review
Rated 1 out of 5 stars

Extremely Disappointed — Do Not Recommend

The bottle stopped working after just two days. It turns on for one second and immediately shuts off, even after a full charge. I emailed a video showing the issue, but the response I received was completely unhelpful — no solution offered, no next steps, nothing. I’m very frustrated with both the product and the lack of customer support. Please be cautious before purchasing from this company.

11 April 2025
Unprompted review
Rated 5 out of 5 stars

The response to my question about…

The response to my question about cleaning the filter took a little while for them to respond. I had to keep asking. Then the ai response did not answer my question. So I asked again. I did get a response! I love the water bottle

28 March 2025
Unprompted review
Hydrohealth logo

Reply from Hydrohealth

We're sorry it took its time. But glad to hear it all worked out in the end! 💙

Rated 5 out of 5 stars

We love our bottles!

We love our bottles and we use them all the time. The customer service is also fast and very helpful! Happy all around

28 March 2025
Unprompted review
Hydrohealth logo

Reply from Hydrohealth

Keep spreading the love! 💙

Rated 1 out of 5 stars

Beware—this is a complete fraud

Beware—this is a complete fraud. The return address is invalid, and my package was sent back to me. I strongly advise against purchasing from them, as it appears to be a scam.

20 March 2025
Unprompted review
Rated 5 out of 5 stars

I wanted to give a review for my Hydro…

I wanted to give a review for my Hydro Health Bottle. I have been using it consistently for about 20 days and I am very much enjoying the health benefits. I have more energy; better kidney function and blood pressure has dropped. In addition, Hannah has been fantastic with questions and assistance. I only ordered 1 due to cost but I think I will be ordering a 2nd very soon.

27 January 2025
Unprompted review
Hydrohealth logo

Reply from Hydrohealth

Hi Tracy, I love to hear about the new you! Be sure to contact us when you decide to order the new bottle, I will look what I can do for you! 😉💙 - Hannah

Rated 1 out of 5 stars

Buyer Beware!

I ordered a Hydro health bottle that quit working 3 days in and then started leaking where the bootle joins the base. I contacted the company, explained the issue and they asked for a video to see what was wrong. Seemed rather self explanatory given the various complaints against the bottles were much the same as mine. Hence the 1 star reviews. I didn't bother to take a video, I tossed the bottle out with the trash. Buyer beware. The sales pitch and promises are always better than the customer service.
The refund/ exchange policy stated on the web sight only works if you never have an issue.
The customer is always wrong unless they can prove otherwise.

20 December 2024
Unprompted review
Rated 5 out of 5 stars

Drinking from The hydrogen water bottle…

Drinking from The hydrogen water bottle has really helped the inflammation in my knee No more pain!! I have recommended it to several family members and friends. It’s excellent.
Also the staff with hydrogen water bottle is so professional, and so accommodating !

18 December 2024
Unprompted review
Rated 5 out of 5 stars

My conversations with Annie R felt very…

My conversations with Annie R felt very personable, like she was my friend really trying to help me out. And she did! She gave me suggestions to try, I charged my Hydrohealth water bottle again last night and this morning IT WORKED, it did exactly what it was suppose to do. Annie R is at the top of my list and I appreciate her help more than she knows!

15 January 2025
Unprompted review
Rated 5 out of 5 stars

I was skeptical at first

I was skeptical at first, but this bottle has exceeded my expectations. My kidney health has improved, and I feel like I have more energy to get through the day. Love it!

14 January 2025
Unprompted review
Rated 1 out of 5 stars

I have ordered 8 for myself and family…

I have ordered 8 for myself and family love the product--but one is bad found out days after received within 5 days we notified them and sent all of the pictures they wanted now they want us o take it apart and send more pictures rediculous! will not buy any more or refer friends (8) terrible customer service will try another company that il stand behind their product

10 December 2024
Unprompted review
Hydrohealth logo

Reply from Hydrohealth

Hi Nanci,

All we asked were pictures of the bottle so we can see what is wrong. After that we would be able to send a new bottle or a refund, whatever you liked. However, you kept demanding a new bottle without working along.

We definitely stand behind our bottle, that's why we want to find out where it is going wrong.

Rated 5 out of 5 stars

Finally

Finally, a hydrogen water bottle that doesn't leak or leave a weird taste in the water. It's so much better that the cheap ones I've tried before. I'm extremely happy with this purchase!

8 January 2025
Unprompted review
Hydrohealth logo

Reply from Hydrohealth

We hope it's the last one you ever need to buy! 💙

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