Hydrohealth Reviews 

266
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, people generally felt positive about their overall experience. Customers frequently praise the positive health outcomes, noting improvements in inflammation, skin appearance, and kidney function. Many reviewers also appreciate the supportive nature of the staff, mentioning quick and empathetic responses to their inquiries. However, some customers also noted difficulties regarding product functionality and receiving the correct items. A few other people mentioned receiving a product with quality issues, like a leaky gasket, or receiving incorrect shipments. Additionally, a minority felt dissatisfied with the customer service processes when resolving issues, claiming difficulty with returns or being given the run around.

What people talk about most

Product

People report ambiguous experiences with product. While many consumers are delighted, praising how the water... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting exceptional availability... See more

Quality

Reviewers highlight ambiguous aspects of quality regarding the product. While many customers report... See more

Order

Consumers find order experiences to be mixed, characterized by both deep frustration and positive... See more

Staff

Customers had positive experiences with staff, highlighting their constant availability, genuine concern, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have stage 4 CKD and worried it will end up on Stage 5. When I saw the advertisement and the video, very impressed so ordered just one bottle and declined all other offers. Imagine my shock at £173.... See more

Rated 4 out of 5 stars

I did some research on the idea after following up on web promotion. Ordered the bottle and have been using it on a regular basis. I use only distilled water, keeps be everything clean and no heavy m... See more

Rated 4 out of 5 stars

Positive experience with hydro health bottle use My husband & myself are really using Hydrohealth bottles My kidney function based on my lab work wasn’t perfect so I decided to try their produ... See more

Rated 5 out of 5 stars

As an OAP, I am trying everything and anything to keep healthy. So, when I saw advertisements about Hydrohealth and how it can help fight certain ailments in our bodies, I decided to invest in it ev... See more


Company details

  1. Electrical supply shop
  2. Vitamin & Supplements Shop

Written by the company

At Hydrohealth, we aim to boost your wellbeing. We aim to elevate you physical and mental wellness to the next level and to give you the life you deserve!


Contact info

3.6

Average

TrustScore 3.5 out of 5

266 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 34% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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3.6

All reviews

(266)

72 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered 3 bottles

I ordered 3 bottles. My 2 family members are loving them. The third bottle had a metallic taste. I contacted them and they are sending me a new one.
They were wonderful to work with. Customer service responded immediately!
Looking forward to my new bottle.

18 September 2024
Unprompted review
Rated 4 out of 5 stars

It is important to know that this bottle works. The water taste great and you can really tell it’s good clean water

I have had my Hydro water bottle for about a month now and I can say ai do love the bottle and I can taste the difference in the water. I have not had my doctors visit yet but when I do I will update my thoughts on the bottle and if it helped me and mi kidney results. Also the customer service is beyond great. James you are the best.

15 September 2024
Unprompted review
Rated 5 out of 5 stars

My whole family has benefits …

My whole family has benefited from drinking Hydro health hydrogenated water. The benefits are subtle, but we certainly feel more hydrated throughout the day. What has been extraordinary, is the level of customer service. I have emailed with questions on a few occasions and I get a prompt and thorough response every time, usually within just a few hours. Altogether, between the quality of the product and customer service we are supremely happy!

12 September 2024
Unprompted review
Hydrohealth logo

Reply from Hydrohealth

A special place for the Schell family in our Hydroheart 💙

Rated 5 out of 5 stars

Hydrowater

Husband ordered this for the both of us. Shipping was fairly quick-about a week I think. It is very interesting for certain. I don’t really know how to describe how the water taste after the process other than CLEAN. The water just tastes so very clean, like out of a cold running stream. We both really enjoy this. May get another at a later time.

9 September 2024
Unprompted review
Rated 5 out of 5 stars

Better Kidney Function

Feeling so much better since I started drinking this water. My kidneys are functioning well again. The bottle is very well-made, doesn't break, and is better than the gary brecka version.

7 September 2024
Unprompted review
Rated 5 out of 5 stars

GFR Back Above 80

My GFR increased from the low 50s to over 80 after using Hydrohelth. It's incredible! The bottle is strong, doesn't leak, and is better quality than the echo bottle.

4 September 2024
Unprompted review
Rated 1 out of 5 stars

Bottle packed up in less than 5 weeks

Bottle packed up in less than 5 weeks. Contacted company but they kept responding with automated messages claiming am not eligible to a refund as promised. Terrible customer service. I don’t advise anyone to waste their time buying this.
Abosede

7 August 2024
Unprompted review
Rated 5 out of 5 stars

Hrdrohealth answered my maintenance questions…

I am using and truly enjoying my new hydrohealth water bottle. I had questions about its care and maintenance that were almost immediately answered by Annie R. She was most attentive and informative in her helping me understand proper care for my bottle. Thank you Hydrohealth having such professionals on your team. I would surely recommend your product to others.

22 August 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely awesome!

These guys answered my customer service promptly and resolved the issue right away. This was definitely a five star move.

22 August 2024
Unprompted review
Rated 5 out of 5 stars

My thoughts

Not necessarily the Holy grail but a pretty nice product you may have to be more diligent to get the results you want. But high quality materials and great customer service. Nice job hydrohealth

1 August 2024
Unprompted review
Rated 3 out of 5 stars

Unmarked Bottle in a Black Box

I received my bottle in a box. Box look shady and unprofessional. Once i open the box to inspect the bottle I was surprised there was no label on it stating that it is a legitimate product. I noticed the charging cable is too short plus no power adapter. I used my phone power adapter and began to charge the device. In about 2 hours it was ready. The lack of instruction booklet on cleaning and maintaining the bottle is a big miss. (No wonder they try to sell you extended warranty at the time of purchase) I had to look up for that info online. When i opened the bottle it had an unusual smell. So after washing and drying it, I went ahead and tested it. The bottle lights up blue and the water started to get cloudy. after a few minutes I remove cap and took sum sips. Water tasted ok but the odd smell remains. Hope that is not toxic. Plus will this bottle ever require filter replacement? I bought this for the main purpose in helping my kidneys and liver improve. I hope this isn't all hype.

30 July 2024
Unprompted review

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