Hydroheat boiler installations  Reviews 275

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

My old boiler needed replacing. Ben was fantastic, guiding me through my options within the budget I had. Excellent communication; I was well informed about the progress of my job at all stages. The... See more

Rated 5 out of 5 stars

Had Ben round to fix my old boiler which sadly had several issues and couldn’t be fixed. Ben helped me choose a new boiler and as I was without heating and hot water he fitted me in so quickly even m... See more

Rated 5 out of 5 stars

Ben did a great job as usual...he is always the first person we contact if any heating jobs large or small are required. Had an issue with a radiator not warming up and Ben quickly found ,and fixed... See more

Rated 5 out of 5 stars

We switched to hydroheat for regular boiler services after british gas hiked there prices a couple of years back. They are very reliable, have great comunication and are friendly and professional. Ben... See more

Company replied

Company details

  1. Central Heating Service
  2. Boiler supplier
  3. Gas engineer
  4. Gas installation service
  5. Plumber

Written by the company

We solve hot water and heating issues by installing, maintaining and repairing boilers and central heating systems. We believe in trust, honesty and integrity and deliver a top quality service by being great communicators and always complete the job to the best of our ability.


Contact info

5.0

Excellent

TrustScore 5 out of 5

275 reviews

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Rated 5 out of 5 stars

Ben & Hyrdoheat,

Ben & Hyrdoheat,
Down to Earth,Reliable,Honest,Courteous and Effecient
Always willing if needed to give sound advice
Have worked with them for over 5 years and always satisifed with the great service

27 April 2023
Unprompted review
Rated 5 out of 5 stars

Boiler service and repair work

I had issue with my boiler constantly heating. I found HydroHeat Boiler installations after a quick Google search. Their website is very professional and easy to use, the booking was straight forward and the appointment updates were very handy.
I am very pleased with the work done, it was professional, they were able to find the issue within minutes and received a quote for replacement part right away.
The repair work was done quickly, they made sure everything works as expected and left the work area clean and tidy.
I would recommend HydroHeat Boiler Installation for anybody having issues with their boiler or just looking for an annual service.

18 April 2023
Unprompted review
Hydroheat boiler installations  logo

Reply from Hydroheat boiler installations

Thankyou for the 5 star review Tamás. Happy we could turn around the diagnosis and repair for you so quickly.

Team Hydroheat

Rated 5 out of 5 stars

Definitely recommend

Very professional polite and. knowledgeable Ben fair price for the job done ,would recommend this company and Ben for all your gas repairs requirements .

14 April 2023
Unprompted review
Rated 5 out of 5 stars

Had a boiler service and leak fixed

Had a boiler service and leak fixed. Ben did a fantastic job and was very polite and professional. Communication was excellent, with updates on arrival time and booking confirmations. Highly recommend A+++

30 March 2023
Unprompted review
Hydroheat boiler installations  logo

Reply from Hydroheat boiler installations

Thankyou for taking the time to leave us a review Mark, really appreciate it 👍🏻

Ben

Rated 5 out of 5 stars

Ben was Great!

Ben was great, efficient and helpful!

10 February 2023
Unprompted review
Hydroheat boiler installations  logo

Reply from Hydroheat boiler installations

Thankyou Joshua👍🏻

Ben

Rated 5 out of 5 stars

Ben is always friendly and…

Ben is always friendly and professional. I have use Hydroheat on several occasion and will not use anybody else. Great communication and serve. Highly recommended.

10 February 2023
Unprompted review
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Reply from Hydroheat boiler installations

Thankyou ever so much for leaving us a review Lesley 😊

Team Hydroheat

Rated 5 out of 5 stars

LIFE AS WE KNOW IT JUST STOPPED AND THE REAL AVENGER TURNED UP WHEN THE WORLD WAS ASLEEP

Was in a pickle and was very unhappy with previous engineer who gave continual excuses. Put a message out to checkatrade engineers as shower water was going hot and cold. I had an inckling that it was going to be the heat exchanger and it was. I was thinking Oh no ....£xxx pounds no getting away from it.

Hydro Heat came to the rescue and were brilliant from start to finish. I have to say a shout out to Ben as he came at the crack of dawn when most of the world was asleep and gave us hot water. We take this stuff so much for granted that we don't realise that just a simple thing like this can stop life continuing (lol). Imagine having a very cold shower in winter then washing your hands in very cold water.

He was very professional as we had a new carpet down - no issues. He sorted the problem out in an hour.

I am now looking to see if they can con do more jobs for me....if at all possible. I am hoping we can work together long term on some of my ventures.

16 January 2023
Unprompted review
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Reply from Hydroheat boiler installations

Wow really appreciate this review Sulakhan. Happy to be of service and we’ll look forward to working with you in future.

Ben

Rated 5 out of 5 stars

Superb !

Superb !
We had booked our new boiler to fitted in middle of feb. But on Thursday our old boiler had completely broken down.
Ben arranged to have his team member come over within 48 hours and fit the new one.
Superb service. Just gone with the work. No issues. The boiler is amazing. The work done was brilliant. Thanks Ben Stephen and team !!!
Manny from Birmingham

28 January 2023
Unprompted review
Rated 5 out of 5 stars

Professionalism at its best …

Ben who installed our Baxi boiler was very informative and knowledgeable about our requirements, he was very polite and very thorough whilst installing our boiler

18 January 2023
Unprompted review
Hydroheat boiler installations  logo

Reply from Hydroheat boiler installations

Thankyou for the 5 star review David.
Hope the new Baxi does you proud and heats that home well and hopefully we’ll see you in 12 months for the first year service.

Ben

Rated 5 out of 5 stars

Ben was prompt tidy and very…

Ben was prompt tidy and very professional so glad ive found such a trustworthy company to do all our heating and plumbing and maintenance 200% recommend.

17 January 2023
Unprompted review
Hydroheat boiler installations  logo

Reply from Hydroheat boiler installations

Very appreciative of the review Dave, top man 👍🏻
See you next year for the service.

Ben

Rated 5 out of 5 stars

Professional, helpful and friendly

Ben from Hydroheat was highly professional as well as friendly. He kept in touch before the appointment, arrived on time, worked neatly and followed up the work by mailing to thank me and ensure that I was happy with the work. He fitted a new thermostat suitable for my needs and clearly explained the settings and how to adjust them as well as leaving the manual. I would definitely use this company again.

6 January 2023
Unprompted review
Hydroheat boiler installations  logo

Reply from Hydroheat boiler installations

Thank you ever so much for the review Patricia.
Team Hydroheat

Rated 5 out of 5 stars

No problems as expected

On time, thorough job (service of boiler), friendly and value for money at the end. What else does one need?
Phil Thomas

5 January 2023
Unprompted review
Hydroheat boiler installations  logo

Reply from Hydroheat boiler installations

Thankyou for taking the time to leave us such a fantastic review Phil. See you next year.

Ben

Rated 5 out of 5 stars

Should be wearing a cape and pants on the outside

Could not fault the experience of using Hydroheat. We had an emergency on 28/12/22 and Ben went out of his way to take a look and see what was required and managed to resolve the issue quickly and efficiently by 02/01/23! (Yes, a bank holiday)

2 January 2023
Unprompted review
Hydroheat boiler installations  logo

Reply from Hydroheat boiler installations

Thankyou for the five stars Claire. We do try our best to go above and beyond.
Enjoy your nice new efficient boiler
Team Hydroheat 😊

Rated 5 out of 5 stars

Top notch service for landlord

We have been using Hydroheat for two years in a row for servicing our gas boiler and issuing Gas Safety Certificate for our rented property. We are very happy with them for their good communication, reliable yet flexible scheduling, honest professional advice and clean tidy jobs. While we cannot physically go to the property, the team always assure us everything is in a good caring hand. They send us reminders of engineer visit, the appointed engineer directly contacts us, send videos after work to explain the condition etc. Our old boiler finally had it this winter before new tenants moved in. Ben, the engineer was super busy but managed to squeeze the date and fitted a new boiler just before the inventory check. Happy landlords and a warm house again. We will definitely use them again next year.

12 December 2022
Unprompted review
Hydroheat boiler installations  logo

Reply from Hydroheat boiler installations

Thankyou so much for the 5 star review Yuko, really means a lot to us.

Team Hydroheat

Rated 5 out of 5 stars

Annual Service Of Boiler

Booked Hydroheat to carry out annual service of my boiler. The engineer Ben was punctual and very professional. Completed the work in just over one hour and cleaned up everything at the end of the job. Gave some very helpful tips on how to get the most out of my boiler. Very pleased with the overall service. Definitely would recommend.

5 December 2022
Unprompted review
Hydroheat boiler installations  logo

Reply from Hydroheat boiler installations

It’s all about sharing our tips to save you some money in these difficult times, it’s what we aim to do.
Thankyou for the review Juggy ☺️

Rated 5 out of 5 stars

Service to Gas boiler. Excellent

Arrived on time, explained what he was doing, helped with sorting out what might have been causing the small leak. Very professional. Would definitely recommend and will use again in the future.

7 December 2022
Unprompted review
Hydroheat boiler installations  logo

Reply from Hydroheat boiler installations

Thankyou for taking the time to leave us a review.

Team Hydroheat

Rated 5 out of 5 stars

Great local firm!

We switched to hydroheat for regular boiler services after british gas hiked there prices a couple of years back. They are very reliable, have great comunication and are friendly and professional. Ben went the extra mile to make sure we weren't without heating/hot water for too long when the old boiler finally gave up. Would highly recomend!

12 November 2022
Unprompted review
Hydroheat boiler installations  logo

Reply from Hydroheat boiler installations

Thank you for the review Rachel. Enjoy the new boiler 😊

Rated 5 out of 5 stars

Reliable, approachable and excellent work

I would absolutely recommend Hydroheat Boiler Installations, having recently had a full central heating system installed. They were extremely professional and approachable and were a pleasure to deal with. There were a few unexpected problems along the way (nothing to do with Hydroheat, just structural etc) but Ben worked extremely hard and was able to remedy the situation by calling on other tradespeople, always keeping us informed and organising everything. Overall, Hydroheat have proved themselves to be a reliable company with competitive pricing and a 'can do' attitude. If you're wondering whether to employ this company, I can confidently recommend you do - thanks again for your patience Ben and for all your hard work!

10 November 2022
Unprompted review
Rated 5 out of 5 stars

Have used thecompany before and they…

Have used the company before and they have carried out the work to high standards. They supplied and installed a new boiler system and radiators at my son’s house and the work done was to very standard.
Ben and his team are very Curtis and friendly
Regards
Uday

31 October 2022
Unprompted review
Hydroheat boiler installations  logo

Reply from Hydroheat boiler installations

Thankyou Uday always a pleasure.
Ben ☺️

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