HYLUS Reviews 208

Buy with caution, they do not reply to any communication in regard to returns, it is impossible to arrange returning you item even though legally you have 14 days to do so. Terrible customer service. I have emailed 4 times and received no response. Do not buy.

Awesome, worth it 👍🏼

Received my extra large pictures after paying over $450.00 to find out that there is no help with mounting you have to measure the back and hope and pray that you can align the picture on the wall mounts there are no directions the video does not help unless you have a skateboard with 1 mount and for the extra large picture you get 4 cheap plastic mounts that have to go on perfect or it doesn’t fit. Very disappointed with instal on the amount of money spent!

Pictures look great. Happy with their service

Beautiful piece (I Bought 4)
Fast deliver
Packed very well
Waiting for help to hang

company scamming people out of items they return. i sent them an item back in the exact condition they gave it to me in and they didn't say anything and just burned me for over $130 and kept the item without giving me any money back. DO NOT BUY FROM THIS COMPANY

This is my second order however I have never been unable to redeem the 20% and I am ready to make a third order I’ve tried contacting by email but no luck…
And the 20% code never seems to work which is unfortunate I’d probably buy more product
Don’t give me wrong they’re incredibly great pieces of artwork…
I have ordered 7!!! Skateboards and a surfboard, hook up a discount- geez

Waiting for customer service to get back to me on a defective wall mounting piece/quality of the skateboard I bought. The board fell off the adhesive, and left part of the paint/film of the artwork on the wall. :-( I emailed and a week later I have not heard back.

Update: heard back and replacing my board plus making up for the delay. Once received, I’ll give them a 5 star.

I have now ordered two boards and four prints from Hylus. One of the prints had faulty adhesives and fell of my wall. I contacted Hylus and they offered me a replacement hassle free. Great service and a great looking product.

Its been 1 month and i haven't got my product I've reach out multiple times tu the support email and never get back to me

Amazing works, the quality is incredible!

Beautiful amazing product. It took forever to get here so they should probably change it in the description that it will be here within 5-10 days bc it almost took a month. Otherwise the product is dope. Amazing quality love it! Going to probably order more!

The product shipped only after I inquired about its status almost two weeks after order was placed. If I didn’t inquire, who knows I’d the product would have shipped. Unlikely I would purchase any more products from you unfortunately. Thx

I received the item exactly on time including everything that i could need, and before that a mail with an explanatory video tutorial on hanging the skateboards. Great customer experience!

My shipment from Hylus was a bit delayed to COVID slowdowns, but when I received my product the support team reached out to me and apologized for the inconvenience, and was very helpful.

The product is better than I expected and they were really easy to install on my walls. Extremely happy with the results. I will be getting more products from Hylus in the near future!

I don't have any information about my order...? I didn't receive any email for follow up.

Where is my product?
When is gone arrive?
How can I get my no es Back?
Thank,s

Took a really long time to arrive. Looks amazing!

I ordered my board over 2 months ago....Has NOT been received yet!!!

I ordered 6 skateboards. 1 came chipped and another With a missing dot on the black part of the paint so you can see through to the wall. I sent a damage request and did not hear back so sent an email to the info@Hylus address and they got back to me. It took a little time but I have now received my replacement product. The skateboards look great in our family room!