Hyonix Reviews 226

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the top-notch service and support, highlighting the reliability and stability of the servers. Many people appreciate the incredibly fast response times from the support team, who are often described as precise, kind, and professional in resolving issues. The overall user experience is frequently noted as smooth and efficient, with many expressing high satisfaction with performance and ease of use. However, some customers mentioned issues with the purchasing process, requiring tickets for upgrades, and expressed dissatisfaction with the refund policy if service fails. A few other people also felt that advanced users might desire more customization options, and one reviewer noted a policy regarding data removal upon non-renewal.

What people talk about most

Service

Clients share positive opinions on service, with many expressing high satisfaction and appreciation for the... See more

Customer service

Customers had positive experiences with customer service, consistently praising the support team for being... See more

Response time

Users describe positive interactions with response times, highlighting the speed and efficiency of customer... See more

User experience

People report positive experiences with the user experience, highlighting fast and simple setup processes.... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness, kindness, and responsiveness throughout... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My request to move my server location closer to my broker's server location was quickly fulfilled! I even requested it twice, due to my own mistake of not performing a thorough ping test on the neares... See more

Rated 5 out of 5 stars

Their service and support is top notch. Plus their options of hardware specs and prices are really good. I've recently upgraded twice and both times they were done quickly with no issues. Since I tr... See more

Rated 5 out of 5 stars

Outstanding service from Hyonix! I recently had an issue with my VPS, and their support team went above and beyond to help me. They replied incredibly fast, were precise in identifying the problem, an... See more

Rated 5 out of 5 stars

I had an urgent technical issue with my server and needed immediate support. It was a high-stakes situation and there was a lot on the line. Ryan and team stepped up within minutes and helped me re... See more


Company details

  1. Cloud Computing Service
  2. Internet Service Provider
  3. Web hosting company

Written by the company

Providing the best and the cheapest Windows VPS RDP based on Hyper-V technology and more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

226 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really appriciated ..

Really appriciated ... A company is not a company until it finds a cooperative staff i was getting an issue and Hien solved my issue with all the hardwork and he cleared my issue and guide me completely well. Hyonix is standing because this company has such as humble kind and talented employees like Hien. Really appricated and recommended

5 October 2023
Unprompted review
Rated 5 out of 5 stars

A VERY happy customer for 4+ years!

I have been a happy customer for several years now. The prices are great and the quality of the servers is really good too.

In the past with other hosts there were countless issues with networks getting saturated or other customers using the shared resources too intensively leading to performance degradation. If not that there were drive failures and we lost lots of data and many hours spent on development and just setting the servers up. I've never had any of these issues with Hyonix so far and have been with them for over 4 years now, needless to say uptime has been impeccable. In fact, the only time I can recall any minor downtime whatsoever was when they were upgrading hardware for one of my servers and the downtime was very minimal.

I'm not sure how they can offer such great prices and quality on their Windows servers given the costs of licensing WIndows servers when I've looked into it personally but it's impressive and I certainly wouldn't go anywhere else and hope I never have to!

Finally, their support staff are really friendly, helpful and very fast to answer, what more could you want? In fact the support staff are the main reason I took the time to write this review as they were great helping me with something recently.

1 October 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service with Responsive Support!

I must say, the service provided here is absolutely superb! The support team is incredibly helpful and responsive. I encountered an issue with the RDP IP, but they promptly resolved it without any delay. Without a doubt, this is an excellent service!

27 July 2023
Unprompted review
Rated 5 out of 5 stars

Blinking power options

Questions and responses were handled very quickly. In particular, I couldn't click the power option well, but it was very helpful to receive advice on changing the brand, which made it possible to respond smoothly in the future.

6 July 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look