Hyperstech Reviews 

3,617
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Y'know, mrwhostheboss made a vid about this once but he had to take it down cuz your lawyers. this is all a deep scam and you guys are making fake ads, cheap junk you call products and a whole web of... See more

Company replied

Rated 1 out of 5 stars

1 star is too much !!! Misleeding advertisements and long waiting for your products and then you will get cheap junk; especially not something you ordered. With complaints they will not give y... See more

Company replied

Rated 1 out of 5 stars

When you see this company or any other company with a similar website or an exact copy purchase page with just the product and some other thing change, it's a scam. I ordered their Uphone but it never... See more

Company replied

Rated 3 out of 5 stars

Money refunded Aug 4th. Thank you. Invoice 98d096661a9a26 Trying to contact this company to cancel an order I made yesterday (Monday 1st). No response from 2 emails. Current 110 mins wait on ch... See more

Company replied

1.3

Bad

TrustScore 1.5 out of 5

4k reviews

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Rated 1 out of 5 stars

Very Bad experience

I am very disappointed with the cooledge AC cooler delivered by hyperstech. They do not work at all. I've been trying to return the products but there is no paperwork with information about return and refund process.

I want to return the products please send me information on how to return them. My invoice number is 11ec59c19807da.

Please respond within the next 48 hours or else I will report your company to an enforcement agencies in the UK, Europe and America.

I look forward to your reply.

Desola

Hi Linda

Please provide details of how to contact you once I return the products.

I look forward to your reply.

Thanks

Desola

25 July 2022
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello,

We are sorry for the inconvenience caused to you.

You can send the shipment back to us in the same unused condition that you received it to the same address that is mentioned on the package.

As soon as you send the package back, please indicate with a receipt, the tracking number and the delivery company promptly. Once we have the parcel back, we'll proceed further and refund you the purchase amount.

Please feel free to ask any questions.

Regards
Linda

Rated 1 out of 5 stars

Serious Concerns

After reading all the negative reviews on Trustpilot, I am seriously concerned that this is a scam company;I wish
to cancel order no. 4e9cf55ca8a158, and request refund of my money within 1 week, or I will seek to
contact law enforcement within Britain and Europe (through which you transfer money). Further to your reply after my request 4 days ago for a refund, if the refund is not received by me by Midnight on 02/08/2022, further action will be taken.

22 July 2022
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello

We are sorry for the inconvenience caused to you

This is to inform you that we have forwarded your request to the concerned department and after verification, they will initiate the process of refund.

The refund process will be initiated within 72 hours. You will get a confirmation via email when the refund is processed from our end.

It can take up to 07 to 10 working days to reflect the amount in your account depending on the payment method.

Also, please refuse the order at the time of delivery as your order is already shipped.

Please feel free to ask any questions.

Regards
Linda

Rated 1 out of 5 stars

I would like to add to my previous…

I would like to add to my previous review. The reply that is printed in response to my review is exactly what I expected. They just keep saying that the money has been refunded but it has not been refunded to me. IF their database shows that it has been then their is something fundamentally wrong with their system, or there is serious fraud going on and they are obviously not prepared to investigate the matter. Of course I have checked with my bank, I am not stupid. The only stupid thing I have done was to order from this disreputable company in the first place.

9 June 2022
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello

Thank you for contacting us.

This is to inform you that the amount has already been refunded as per our database.

Please get in touch with your bank to know more about the transaction

Please feel free to ask any questions.

Regards
Linda

Rated 1 out of 5 stars

I ordered 2 pairs of Clearview…

I ordered 2 pairs of Clearview eyeglasses for night driving. It's a piece of junk. Emailed them, no reply. Live chat with them, it took a day to reply. I am returing the product hopfully, I will get them a refund.

4 June 2022
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello,

We are sorry for the inconvenience caused to you

Please let us know the issue you are facing with the product

Please feel free to ask any questions.

Regards
Linda

Rated 1 out of 5 stars

VISA fraud

the price on your add for the tactic drone was $151 + 45 for the case total $196 NEWZEALAND DOLLARS
ON YOUR DRONE advertisment ] You charged me showing on my bank statement $518 NZ Dollars
TRANSACTION # 58283a64ed12fe [ bank reference Ww.63Com.c So whats the story I will be going for a refund of $322 NZ Dollars How can you justify changing the input on my VISA
3+2 Drones is not correct. We ordered 1 drone + Case . are you sure you have`nt got our order mixed up with someones other order

3 June 2022
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello,

Thank you for contacting us.

This is to inform you that as per our data base we have received an order from your side for 3+2 drone with travel case also, please be assured we have not charged you any extra amount.

Please feel free to ask any questions.

Regards
Linda


............................................................................

Hello,

We are sorry for the inconvenience caused to you.

This is to inform you that the prices in the invoice are in USD which are equivalent to that deducted in NZD from your payment method. As discussed earlier we have received order for 3+2 drones with Tactic AIR Drone Protection Travel Case which makes a total of $ 331.00. please be assured no extra amount is charged to you.

Please feel free to ask any questions.

Regards
Linda

Rated 1 out of 5 stars

SCAM!! DISGUSTING

I ordered a drone over 3 weeks ago and still have not received my order YET heard from the company!! SCAM SCAM SCAM!

Ill be taking legal action absolutely disgusting!

9 May 2022
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello,

Thank you for contacting us.

This is to inform you that your order is already shipped and currently in transit.

You can track your order here - https://t.17track.net/en#nums=MP0012539750&fc=190113

Please be assured that the product will be delivered to you in regular/normal time.

Let us know if you have any questions.

Regards
Linda

Rated 1 out of 5 stars

A disappointed Customer

I ordered the Tact Watch and never received a tracking number even though in the conformation email they said I will. They never answered my emails or my attempts to contact on their web site. I'm very disappointed because I purchased my drone from them and received it within two weeks. I ordered the Tact Watch expecting the same great service and now I feel that I have been ripped off.

31 March 2022
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello,

Thank you for contacting us.

This is to inform you that your order is already shipped and currently in transit.

You can track your order here - https://t.17track.net/en#nums=SFC2WV1215203230025&fc=190113

Please be assured that the product will be delivered to you in regular/normal time.

Let us know if you have any questions.

Regards
Linda

Rated 2 out of 5 stars

Disappointed

Ordered the Hypershoes dark blue was worried after seeing all this but finally received but too small would have ordered 37-38 but received 36-37 Sent an email but no reply Do I have to pay Postage to return for correct size?So disappointed Was really looking forward to them will you please answer this question How do I send photo you require as proof of purchase? plus link does not work on your reply Just tried to order another pair on the website Yoonmessy and no option to apply 10% discount for pre order and would have paid before I could check correct size ordered ticked 38-39 no 37-38 option Better too big than too small can wear socks with them This is a nightmare Even more of a nightmare now I find the order went through for $187.92 for 1 pair This is getting beyond a joke The reason I haven’t disputed with my credit provider is because I don’t want to get a new card and have direct debits Good grief all I want is 1 pair that fit Now it looks like I’ll have 4pairs 1 that doesn’t fit and 3 pairs I have no clue on Please CANCEL this order or make it one pair with my 10% discount on a reorder

14 March 2022
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello

We are sorry for the inconvenience caused to you

We request you to please share a picture that indicates all the items that you have received including the package to our mail or you can also chat with us here - http://support-desks.com/.

We will forward all the details to our higher authorities, please be assured that we will try our best to assist you in this case.

Please feel free to ask any questions.

Regards
Linda

Rated 1 out of 5 stars

scam scam scam scam scam ordered drone…

scam scam scam scam scam i ordered
This 720 camera and i paid for this also

11 March 2022
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello,

Thank you for contacting us.

This is to inform you that your order is already shipped and currently in transit.

You can track your order here - https://t.17track.net/en#nums=LS085113354NL&fc=190113

Please be assured that the product will be delivered to you in regular/normal time.

Let us know if you have any questions.

Regards
Linda

........................................................................

Hello

Thank you for getting in touch with us.

This is to inform you that the camera is pre-fitted inside the Drone. There are two cameras to choose from when you will order the drone.

The first camera that comes with the Drone by default has the quality of 480p(640x480 pixels) which is the standard quality(SD) of the camera for this camera you do not have to pay extra charges at the time of the order.

The second Camera has a quality of 720p(1280x720pixels) which is High Definition(HD) quality of the Camera. you have to pay extra charges for this camera at the time of the order.

Let us know if you have any further questions.

Regards
Linda

Rated 1 out of 5 stars

Disgraceful, disgusting money grubbers

Literally the worst customer service in the world. Finally contacted me after months of waiting only to tell me I had my order ( I Don't as I refused and returned it and have proof via tracking) and they have not replied to any messages since, no word of a refund. Now I'm actually going to take legal action seeing as they are the most despicable company I have ever come across and suggest anyone else with problems do the same as it seems the only way to deal with these people.

28 February 2022
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello,

We want to apologize for the experience you have had with the order.

We have sent a request to the appropriate department and you will soon receive an email from us.

For other questions, please contact us at +44 20 3808 9234 or send an e-mail to care@urpurchase.com.

You can also chat with us here - http://support-desks.com/

Regards,
Linda

Rated 1 out of 5 stars

I ordered a drone in August last year

I ordered a drone in August last year, it arrived as a present for Christmas for my son.
Unfortunately no charging station for the drone battery and despite emailing on 26th December, not even a reply.
I will start action to recover my funds through the credit card

27 February 2022
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello,

Thank you for contacting us.

This is to inform you that the following items come with the package of the DroneX Pro which is mentioned below.

1. DroneX Pro.
2. Remote Controller.
3. USB Charging Cable.
4. Propellers Protection Rackers.
5. Single Pre-fitted battery.
6. 2 Sets Of Extra Propellers Pre-Installed on the Drone.
7. 480p Standard Camera (Pre-fitted inside the done).

The Drone comes with USB cable with the order, through which you can charge the battery.

Regards
Linda

Rated 1 out of 5 stars

This company are total frauds & liars!!

FRAUD!! SCAM!! DO NOT BUY FROM THIS COMPANY!! I’d like to give negative 50 stars to be honest. Forked out $189 in October 2021 for a drone & accessories that never even arrived. Liaised with their customer service (no service whatsoever) who informed me eventually in January 2022 that they would be in touch to organise a refund. Then after numerous further emails from me asking what was happening I received “We are sorry for the inconvenience caused to you
due to some issue we are not able to refund the amount to you.” in February 2022. WTAF??

UPDATE:
They never asked me for my details for a refund and as I paid via bank transfer their comment below about trying to refund me is complete BS!! My bank approached them for a refund after I made a complaint and they declined to do so. My rating stands. I don’t want any of your “products” I want my money back. I’ve emailed my bank details so there is no excuse. I will update my review in a positive sense if I receive a refund.

22 February 2022
Unprompted review
Hyperstech logo

Reply from Hyperstech


Hello,

Thank you for contacting us.

This is to inform you that as per our data base we tried to refund the amount many times but we were unable to refund the amount, we apologize for that. we request you to please choose any product from our web site and for the inconvenience caused to you we will provide you the selected product with full addons.

Please feel free to ask any questions.

Regards
Linda

Rated 5 out of 5 stars

Got only half what i orderd and paid

I have orderd Picobuds pro two devices for left and right side. It took 48 days to get a package. Package contained only left side device. Right side device was missing. Hypertech is ignoring all my emails. I dont get any respond from them. Wery wery bad expiriance with this company i will never purchase anything from them.

Ok. the company replied to my mail. After transmitting the data and images of the received packet, they admitted the error and promised to send the missing device

Got second hearing aid as promised. So at the end i am happy coustomer. Devices are working perfect and they are worth every cent. Thank you Hyperteech

22 February 2022
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello,

We are sorry for the inconvenience caused to you

This is to inform you that as per our data base we have reshipped your undelivered unit to you and currently it is in transit.

You can track your order here https://t.17track.net/en#nums=LT998790702NL

Please feel free to ask any questions.

Regards
Linda

Rated 1 out of 5 stars

Comanda platita si neonorata

My name is Tostogan Aurelian I ordered 1 PicoBuds Pro device, order db3059e358526d / 17.01.2022. On 28.01.2022, h13: 56, by SMS, it was communicated that the ordered product has left the warehouse, and the status of the shipment can be tracked using the code:
1UKT2491860731
after 7 working days. Until now 20.02.2022 the product cannot be identified. . code correct? Why can't I identify the package? Is everything a big deal? I'm waiting for clarification
Sincerely, Aurelian Tostogan

20 February 2022
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello,

Thank you for contacting us.

This is to inform you that your order is already shipped and currently in transit.

You can track your order here - https://t.17track.net/en#nums=1UKT2491860731&fc=190113

Please be assured that the product will be delivered to you in regular/normal time.

Let us know if you have any questions.

Regards
Linda

Rated 1 out of 5 stars

1 star is too much !!!

1 star is too much !!!
Misleeding advertisements and long waiting for your products and then you will get cheap junk; especially not something you ordered.
With complaints they will not give you correct answers, and they wil soon not react at all.
Never buy junk from them !!!

1 ster nog te veel !!!
Misleiding over producten en dan lang moeten wachten voor goedkope rommel, wat je duidelijk niet besteld hebt.
Bij klachten gaan ze eerst op in, maar al snel geven ze niet thuis.
Nooit iets bij hen kopen.

18 February 2022
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello,

We want to apologize for the experience you have had with the order.

We have sent a request to the appropriate department and you will soon receive an email from us.

For other questions, please contact us at +44 20 3808 9234 or send an e-mail to care@urpurchase.com.

You can also chat with us here - http://support-desks.com/

Regards,
Linda

Rated 1 out of 5 stars

Felt cheated and being treated like a kid

UPDATE:
Linda's from Hyperstech just replied to my review (She her reply). I couldn't find a way to respond to her reply, so I will put my reply here
=====================
Thank you Linda for replying. Your reply is the very same reply Frank replied me on the email 2nd Feb. As

I have asked Frank:
If the drone is fitted with 720p by default, and we need get the 4k camera as additional purchase, why is it:
1. There's no place in your website to purchase this additional 4k camera?
2. Most importantly, why then did you advertise in your website that it comes with 4k. It doesn't have any mentioned that it will come with 720p as default. You advertised it for 138$ and you put "motorised active 4k camera". I paid 138$ and I didn't get the 4k camera??

I asked this question to Frank, who replied "
As per our data base you have only purchased a tactic air drone, no upgraded camera is purchased with the order. we have attached the invoice of your order." As can be seen, Frank's reply didn't answer my question. I hope you can give us better answer and clarification for me and for the future buyers

===============
ORIGINAL POST
===============
There's no issue with the delivery. However, I received a drone with 720p camera, instead of 4k camera. Emailed them twice - ignored for a week. Finally received a response via an online chat. They replied that they couldn't find my order#. In the chat and email, I clearly include the order#. When they finally found my order they replied that I didn't purchase an 'add-on' for the 4k camera. The website is advertising the drone to have 4k and there's no page in the website to purchase add on. Besides, why do i need to buy an add-on, if the website is advertising the drone with 4k for the exact price i paid for?

Below are some excerpts of my conversation with Hyperstech. My last conversation 2nd Feb and I haven't received anymore response from Hyperstech

==============================
From customer:
You know what Frank. I even noticed that if I order from tactic air drone website, the website redirect me to the hyperstech website below and guess what? Open that link below and can you see 4k or 720p?
[link is not allowed in review. but if you open the hyperstech website, it is advertising 4k camera]

What's the next excuse?
=======
From customer:
If you ignore my questions, that means you're agreeing to the fact that you're selling 720p at the same price offered by tactic airdrone website for 4k
[link is not allowed in reviews]
Furthermore, you kept saying that the invoice doesn't show any add on. I kept telling you that your website doesn't inform anything about add on and there's no way to add the add on anyway. So your comments about my invoice not having add on is just an escape to the fact that you have ripped me off

Im serious. If you dont respond fairly and responsibly, I will copy and paste our conversations to
trustpilot webiste
=================
From customer:
You haven't answered my questions below

"
No option to purchase or upgrade to 4k???
And again why is it that other websites, including tactic air drone website is giving the 4k for the same price? And hyperstech require us to "upgrade". Isn't it a rip off?"
=====================
From Hyperstech:
As per our data base you have only purchased a tactic air drone, no upgraded camera is purchased with the order. we have attached the invoice of your order.
======================

16 February 2022
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello

Thank you for getting in touch with us.

This is to inform you that the cameras are pre-fitted inside the Drone by which you can see and record from both cameras simultaneously with split-screen,
picture-in-picture or separately.

There are two main cameras (front camera) to choose from when you will order the drone.

The first combination of camera that comes with the Drone by default has the quality of (720p+480p) which is the standard quality(HD) of the camera for this camera you do not have to pay extra charges at the time of the order.

The other combination of Camera has the quality of (4K+480p), which is Ultra High Definition(UHD) quality of the Camera which allows you to take special pictures from infinite angles in the sky and which can be purchased at the time of placing the order.

Let us know if you have any further questions.

Regards
Linda

Rated 1 out of 5 stars

Wher is my order ba521d0010d2f0?

Wher is my order ba521d0010d2f0?
Give back my money!Refund 1000 $!

15 February 2022
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello

Thank you for contacting us.

This is to inform you that your order is already shipped and currently in transit.

You can track your order here - https://t.17track.net/en#nums=SFC2WV1215202160019&fc=190113

Please be assured that the product will be delivered to you in regular/normal time.

Let us know if you have any questions.

Regards

Linda

Rated 1 out of 5 stars

Scam …

Scam ,paid received order confirmation and later a Royal Mail tracking number , tracking number invalid , called credit card company and stopped payment.

8 February 2022
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello

Thank you for contacting us.

This is to inform you that your order is already shipped and currently in transit.

You can track your order here - https://t.17track.net/en#nums=GV778955631GB&fc=190113

Please be assured that the product will be delivered to you in regular/normal time.

Let us know if you have any questions.

Regards
Linda

Rated 1 out of 5 stars

I HAVE REPORTED YOU TO ACTION FRAUD…

I HAVE REPORTED YOU TO ACTION FRAUD UK!! . THEY HAVE ALREADY CONTACTED ME BACK AND I HAVE GIVEN YOUR DETAILS. I HAVE REPORTED ALSO YOUR SISTER FRAUDSTER G63COM.COM
GIVE ME BACK MY MONEY
FRAUDSTERS!!

1 February 2022
Unprompted review
Rated 1 out of 5 stars

Chinese Tosh!

DO NOT buy anything from this company, everything is a fake. They use pictures from other companies advertising the real, then, if you’re lucky, or should that be unlucky enough to receive anything it’s crap made in China worth about 2bob! And they never reply to your emails

25 January 2022
Unprompted review
Hyperstech logo

Reply from Hyperstech

Hello,

We want to apologize for the experience you have had with the order.

We have sent a request to the appropriate department and you will soon receive an email from us.

For other questions, please contact us at +44 20 3808 9234 or send an e-mail to care@urpurchase.com.

You can also chat with us here - http://support-desks.com/

Regards,
Linda

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