Y'know, mrwhostheboss made a vid about this once but he had to take it down cuz your lawyers. this is all a deep scam and you guys are making fake ads, cheap junk you call products and a whole web of... See more
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See what reviewers are saying
1 star is too much !!! Misleeding advertisements and long waiting for your products and then you will get cheap junk; especially not something you ordered. With complaints they will not give y... See more
Company replied
When you see this company or any other company with a similar website or an exact copy purchase page with just the product and some other thing change, it's a scam. I ordered their Uphone but it never... See more
Company replied
Money refunded Aug 4th. Thank you. Invoice 98d096661a9a26 Trying to contact this company to cancel an order I made yesterday (Monday 1st). No response from 2 emails. Current 110 mins wait on ch... See more
Company replied
1.3
Bad
4k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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El monóculo ZOOM PRO es una ESTAFA
El monóculo ZOOM PRO es una completa ESTAFA. es un producto de muy baja calidad. realmente sólo incrementa la imagen del móvil en 2X a 100 metros. esta empresa tiene un sistema de marketing viral que hace que la gente interesada compre. el producto se demora en llegar 45 días y al final tú recibes algo diferente a lo ofrecido. tengan cuidado, no caigan en éste tipo de marketing. Estoy muy decepcionado y triste
The ZOOM PRO monocle is a complete SCAM. it is a very low quality product. it really only increases the mobile image by 2X at 100 meters. This company has a viral marketing system that makes interested people buy. the product takes 45 days to arrive and in the end you receive something different from what was offered. be careful, do not fall for this type of marketing. I am very disappointed and sad
16 October 2021
Unprompted review
Reply from Hyperstech
Hola,
Lamentamos las molestias ocasionadas
Esto es para informarle que hemos remitido su inquietud al departamento correspondiente y muy pronto recibirá un correo electrónico de nuestra parte.
Para más consultas, comuníquese con nosotros al +44 20 3808 9234 o envíenos un correo electrónico a support@hyperstech.com.
También puede chatear con nosotros aquí: http://support-desks.com/
Saludos,
Linda
Drone Order.
We ordered a drone on the 3rd September from New Zealand. Although we did not get a tracking number or a reply to our emails, we received our order on the 12 October in great condition and considering the problems with covid19 we were surprised to receive it so quickly. Having a lot of fun with our new toy. Thankyou
12 October 2021
Unprompted review
Reply from Hyperstech
Dear Margaret,
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority, and we are committed to our customers.
Its customers like you that make our job enjoyable.
We look forward to serving you again.
Please feel free to ask for any further assistance.
Please stay healthy and safe.
Warm Regards,
Linda
Don’t buy there
Hi Guys,
Bad service , bad website.
First they made me buy 5 items when I needed 1.
Ok - my mistake too. But the Purchas process “help” you to make this mistake.
I completed my order 5008895a00631e at 9/9/21.
Almost one month and no sign for the purchase.
The money paid, one month past, no product!
I wrote them email few days ago. No reply.
5 October 2021
Unprompted review
Reply from Hyperstech
Hello,
We deeply apologize for the trouble caused to you because of us.
This is to inform you that the order is in transit as per the tracker.
You can track your order here - https://t.17track.net/en#nums=RU929841580NL
Also, the processing and shipping time is 5-7 days but the estimated delivery time is 30-40 working days which can be affected by lockdowns at different transit hubs or less workforce etc.
For further queries, please reach out to us on +44 20 3808 9234 or send us an email to support@hyperstech.com.
You can also chat with us here - http://support-desks.com/
Regards,
Linda
I ordered a drone on 29 July 2021 and…
I ordered a drone on 29 July 2021 and still have not received it. Invoice No 770.3c432774c03 refers.
When ordered it was promised to be here in 7 days.
5 October 2021
Unprompted review
Reply from Hyperstech
Hello,
We deeply apologize for the trouble caused to you because of us.
We have opened an investigation about your order.
Once we get the latest updates, we will help you accordingly regarding the same.
For further queries, please reach out to us on +44 20 3808 9234 or send us an email to support@hyperstech.com.
You can also chat with us here - http://support-desks.com/
Regards,
Linda
Order no 89d061753ac2d9
Order no 89d061753ac2d9
Ordered a drone 10/09/21,received a confirmation,but have not received any shipping information,so by 12/09/21 l cancelled this order for s
a refund on numerous occasions and not received a cancellation email,or any reply what so ever.This is a SCAM no drone,no cancelation,no refund!! Be Very Careful with this company (Hyperstech.com)
25 September 2021
Unprompted review
Reply from Hyperstech
Hello,
We deeply apologize for the trouble caused to you because of us.
This is to inform you that we haven't received any email from your side.
Also, the order is in transit as per the tracker.
You can track your order here - https://t.17track.net/en#nums=SFC2WV1215109230764&fc=190113
If you still want to cancel the order, refuse the order at the time of the delivery. Once the order gets back to us, we will issue a full refund.
For further queries, please reach out to us on +44 20 3808 9234 or send us an email to support@hyperstech.com.
You can also chat with us here - http://support-desks.com/
Regards,
Linda
***********************************************************************************************
Hello,
We deeply apologize for the trouble caused to you because of us.
This is to inform you that the records show that you have recently opened a Chargeback against us with the Bank.
We regret to inform you that we cannot refund you in this case as the decision will be made by the bank.
For further queries, please reach out to us on +44 20 3808 9234 or send us an email to support@hyperstech.com.
You can also chat with us here - http://support-desks.com/
Regards,
Linda
Ordered a drone back in april
Ordered a drone back in april. Never got it. Lots of very friendly email. Nothing but BS. JUst got stung again ordered a drone from Banggood....the confirmation email for the order shows my card was charged by Hyperstech.com. Scammers to the end beware of false add now!!!
22 September 2021
Unprompted review
Reply from Hyperstech
Hello,
We deeply apologize for the trouble caused to you because of us.
This is to inform you that the order cannot be modified by us and can be placed by customer only.
We have forwarded a request to logistics department to stop the recent order 9ce365b21871e9, Once it gets stopped, we will refund the order amount.
Also, the order 8f171dc2725212 tracker seems to be undelivered as well as we haven't received any email from your side regarding the same.
As, some of other orders had same status with tracker while the order is actually delivered to customers.
Please let us know if you would like us to reship or refund the undelivered order so that we can proceed further.
For further queries, please reach out to us on +44 20 3808 9234 or send us an email to care@urpurchase.com.
You can also chat with us here - http://support-desks.com/
Regards,
Linda
****************************************************************************************************
Hello,
We are sorry for the inconvenience caused to you
This is to inform you that we haven't received any reply from your side and hence we have forwarded a request to the concerned department and after verification, they will initiate the process of refund for both the orders.
The refund process will be initiated within 72 hours. You will get a confirmation via email when the refund is processed from our end.
It can take up to 07 to 10 working days to reflect the amount in your account depending on the payment method.
For further queries, please reach out to us on +44 20 3808 9234 or send us an email to care@urpurchase.com.
You can also chat with us here - http://support-desks.com/
Regards,
Linda
where is my parcel
wish i had reviews before purchase
hyperstech please do the correct thing by me
i do not want to take legal action
john
22 September 2021
Unprompted review
Reply from Hyperstech
Dear John,
We deeply apologize for the trouble caused to you because of us.
This is to inform you that the order has been shipped.
You can track your order here - https://t.17track.net/en#nums=LT813546542NL
The delivery takes about 20-30 working days from the day of shipping.
Please be patient if the tracker does not update sometimes, it takes time to reflect the result.
If you still want to cancel the order, refuse the order at the time of the delivery. Once the order gets back to us, we will issue a full refund.
For further queries, you can reach out to us on +44 20 3808 9234 or send us an email to care@urpurchase.com.
Regards,
Linda
Ripped me of paid for my drone and no…
Ripped me of paid for my drone and no tracking number tried to email and it bounced straight back couldn't contact them... I'm going to fraud department of my bank they will begin proceedings... Feel ripped of big scam
20 September 2021
Unprompted review
Reply from Hyperstech
Dear Dale,
We deeply apologize for the trouble caused to you because of us.
This is to inform you that the order is in transit as per the tracker.
You can track your order here - https://t.17track.net/en#nums=LT943467599NL
For further queries, you can reach out to us on +44 20 3808 9234 or send us an email to care@urpurchase.com.
Regards,
Linda
This Comoany is a scam I sent several…
This Comoany is a scam I sent several emails and I have not gotten a response. I ordered a drone and later saw all the negative comments. I see that now the drone are on back order. I contacted them to cancel my order as it has not yet been processed after a week and I called my cc company and alerted them of the issue. I also stated if it gets charged I will dispute it and if it ever died arrive I will not accept the parcel and they will pay the return postage.
So sad companies ruin it for the hood ones. I hesitate to order anything on line.
19 September 2021
Unprompted review
Reply from Hyperstech
Dear Dennis,
We deeply apologize for the trouble caused to you because of us.
This is to inform you that due to a recent TV coverage, the product is facing increasing demand and hence the product got out of stock.
We have forwarded your request to the concerned department regarding the cancellation of your order.
We will notify you regarding the further process as soon as we get the updates from the shipping team.
Also, we haven't received any emails from your side with the registered email(3******ets@com****.net) with the order.
For further queries, you can reach out to us on +44 20 3808 9234 or send us an email to care@urpurchase.com.
Regards,
Linda
****************************************************************************************************
Dear Dennis,
We are sorry for the inconvenience caused to you
This is to inform you that we have forwarded your request to the concerned department and after verification, they will initiate the process of refund.
The refund process will be initiated within 72 hours. You will get a confirmation via email when the refund is processed from our end.
It can take up to 07 to 10 working days to reflect the amount in your account depending on the payment method.
For further queries, you can reach out to us on +44 20 3808 9234 or send us an email to care@urpurchase.com.
Regards,
Linda
Total Malfunction of drone
I ordered a drone from Hyperstech and received it finally. We were very excited to finally get to try it out. We followed the instructions synchronized the controller and drone. The first flight everything seemed to be going ok until the drone stopped responding to any commands from the controller. The drone kept ascending and flying away from us. We were unable to track and find the drone.This was a complete loss. This was the first and last time we used the drone. We are very disappointed in the product and I also bought a 3 year extended warranty for my drone.I have sent the company multiple emails about the total malfunction of the product and zero response.
15 September 2021
Unprompted review
Reply from Hyperstech
Dear Carole,
We deeply apologize for the trouble caused to you because of us.
This is to inform you that the Drone does not responds after the normal Wi-Fi connection distance of 70-100 meters, which applies to every Wi-Fi based device.
Also, our company warrants this product and its parts against defects in materials or workmanship for three years from the original ship date. During this period, We repair or replace defective parts with new or reconditioned parts at our option, without charge to you.
We are not liable for any loss, cost, expense, inconvenience or damage that may result from use or inability to use the product. Under no circumstances, we shall be liable for any loss, cost, expense, inconvenience or damage exceeding the purchase price of the product.
We regret to inform that we haven't received any emails from your registered email address, with the order.
We are willing to provide you a further discount of 20% for any future order with us.
For further queries, you can reach out to us on +44 20 3808 9234 or send us an email to care@urpurchase.com.
Regards,
Linda
Is this a scam?
As other reviews. I ordered a drone 2 weeks ago. I immediately got a text and email confirmation but since then no drone and no response to my emails.
Any advice on how to get a refund?
Order number 2bbfb809dc45&8
After a few more emails I have now received a refund- thanks for sorting this
14 September 2021
Unprompted review
Reply from Hyperstech
Dear Carole,
Thank you for the positive feedback.
We are incredibly grateful that you took the time out to leave us this note.
Our company values put customer satisfaction as a top priority, and we are committed to our customers. Its customers like you that make our job enjoyable.
We look forward to serving you again.
Please feel free to ask for any further assistance.
Regards,
Linda
Do not be sucked in!
Do not be sucked in! I would give them 0 stars if it was possible. I ordered 2 drones nearly 3 weeks ago and have only received one email the day after my supposed purchase saying my order was being processed. I have since sent 3 emails and have not yet received a response! This company is a scam! I am now reporting this company to all authorities I can in the hopes they get shut down. I expect a full refund of the $300 I have lost.
10 September 2021
Unprompted review
Reply from Hyperstech
Hello,
We deeply apologize for the trouble caused to you because of us.
This is to inform you that we have forwarded your request to the concerned department and after verification, they will initiate the process of refund.
The refund process will be initiated within 72 hours. You will get a confirmation via email when the refund is processed from our end.
It can take up to 07 to 10 working days to reflect the amount in your account depending on the payment method.
For further queries, you can reach out to us on +44 20 3808 9234 or send us an email to care@urpurchase.com.
Regards,
Linda
Refund received thank you
Finally, after a very long time, refund received. I hope for good purchases in future.
Thanks a lot, Asher
31 August 2021
Unprompted review
Reply from Hyperstech
Dear Asher,
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority, and we are committed to our customers. Its customers like you that make our job enjoyable.
We look forward to serving you again.
For any queries, you can reach out to us on +44 20 3808 9234 or send us an email to care@urpurchase.com.
Regards,
Linda
Good Service received
I ordered the Dronex Pro but realised after paying by credit card, that it was not suitable as a gift for the person the purchase was intended for. So I emailed Hyperstech Customer Service WITHIN 72 HOURS stating that I would like to cancel the order. They asked for the reason why - which is an entirely reasonable request. Within 24 hours my credit card had been credited with the refund. I have no complaints about this firm. They were courteous and prompt.
28 August 2021
Unprompted review
Reply from Hyperstech
Dear Helen,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.
Our company values put customer satisfaction as a top priority, and we are committed to our customers. Its customers like you that make our job enjoyable.
We look forward to serving you again.
Please stay healthy and safe.
Kind regards,
Frank
HYPERSTECH SCAM
They took my money and I have not heard anything back from them in 2 weeks. No tracking number, nothing. Do not order anything from this site.
The following day I heard from the seller. They sent me a text indicating that the item has been shipped with a tracking number which they gave me. Now I'm getting a message from trustpilot saying the seller doesn't have my order and they want me to send my credit card information, address and name. I don't think so I just want my money back. They certainly had all the information when they took the money out of my account. I'm pretty sure this is nothing but a big scam.
Hyperstech sent me another message: "Hello, We deeply apologize for the trouble caused to you because of us.
This is to inform you that we are unable to locate your order in our database due to incomplete details.
We tried to search with the provided name, but were unable to find the specific order due to multiple invoices with same name.
Also, the emails are automatically sent from our system to the registered email address regarding the updates of the order.
Kindly forward the following details via chat or email so that we can assist you further-
1. Full name and Email used while placing the order
2. Credit Card last 4 digits (If paid with CC)
3. Delivery Address
4. Ordered items and the total order amount.
For further queries, you can reach out to us on +44 20 3808 9234
Regards,
Alan"
I have already read that this is one of the scam tools they use, pretend to lose your information, even though they've already sent you a tracking number from the USPS.
DO NOT BUY ANYTHING FROM HYPERSTECH, they are a complete scam. I am going to post scam alerts on this company on every website that I can. I blocked my money, but maybe I can keep other people from losing theirs.
24 August 2021
Unprompted review
Reply from Hyperstech
Hello,
We deeply apologize for the trouble caused to you because of us.
This is to inform you that we are unable to locate your order in our database due to incomplete details.
We tried to search with the provided name, but were unable to find the specific order due to multiple invoices with same name.
Also, the emails are automatically sent from our system to the registered email address regarding the updates of the order.
Kindly forward the following details via chat or email so that we can assist you further-
1. Full name and Email used while placing the order
2. Delivery Address
3. Ordered items and the total order amount.
Else, please confirm if the following tracking number is the one that you received so that we can assist you further - 92612927005554010008692119
Also, the order has been successfully delivered as per the tracker - https://t.17track.net/en#nums=92612927005554010008692119&fc=21051
For further queries, you can reach out to us on +44 20 3808 9234
Regards,
Alan
Negative star for this company
Negative for this company. They told me I couldnt cancel my order. Its not even shipped yet and its been for weeks already. I want to cancel and get a refund. They are the worst company and they have a worst customer service ever.
22 August 2021
Unprompted review
Reply from Hyperstech
Dear Sandy,
We are sorry for the inconvenience caused to you
This is to inform you that the order is returning back to us and hence we have forwarded your request to the concerned department and after verification, they will initiate the process of refund.
The refund process will be initiated within 72 hours. You will get a confirmation via email when the refund is processed from our end.
It can take up to 07 to 10 working days to reflect the amount in your account depending on the payment method.
For further queries, you can reach out to us on +44 20 3808 9234 or send us an email to care@urpurchase.com.
Regards,
Linda
Reply from Hyperstech
Hello Sanam,
We deeply apologize for the trouble caused to you because of us.
We have contacted our finance team and they will try to refund the amount soon.
You will receive an email from them shortly. Please be assured that we will do our best to help you out.
For further queries, you can reach out to us on +44 20 3808 9234 or send us an email to care@urpurchase.com.
Warm Regards,
Linda
Terrible
Do not buy from this company they are awful to deal with they like to try and ignore you and hope you will go away especially if you wish to return an item
16 August 2021
Unprompted review
Reply from Hyperstech
Hello,
We want to apologize for the experience you have had with the order.
This is to inform you that we did sent the refund request to the concerned department but the records show that you have opened a Chargeback against us with the Bank.
We cannot refund you in this case as the decision will be made by the bank.
For further queries you can reach out to us on +44 20 3808 9234 or send us an email to care@urpurchase.com
Regards,
Frank
Air coolers & Customer Care
I ordered two air coolers, they are complete rubbish, one does not even work, the order No is 87ba97397ae808. I did contact them and received an email back from Frank, who I see is mentioned on another feedback, but when I answered his question he did not respond, and after several other requests I still wait for any type of answer. From my experience to date, I would not touch them with a barge pole, be warned
15 August 2021
Unprompted review
Reply from Hyperstech
Hello,
We want to apologize for the experience you have had with the order.
This is to inform you that the we haven't received any video from your side regarding the defect in product.
You can upload the video on DropBox / WeTransfer /iCloud / Google drive and share a link with us.
Please ensure that the video is public so that we can view it and share it with the concerned department
If you need help, do not hesitate to contact us again and we will be more than happy to help you.
For further queries you can reach out to us on +44 20 3808 9234 or send us an email to care@urpurchase.com
Regards,
Frank
My really tiny air conditioner is…
My really tiny air conditioner is complete waste of money, I urge everyone who is thinking about purchasing one please don’t they are selling items that do not warrant the money and are lying about the product
14 August 2021
Unprompted review
Reply from Hyperstech
Hello,
We want to apologize for the experience you have had with the order.
We have forwarded your request regarding the problem to the appropriate department.
You will receive an email from them shortly. Please be assured that we will do our best to help you out.
For further queries you can reach out to us on +44 20 3808 9234 or send us an email to care@urpurchase.com
Regards,
Frank
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