Hypesupplyuk Reviews 88

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fantastic service from start to finish. I used their product sourcing service, a very quick turn around and within a few hours the shoes were quoted and sourced for a very competitive price, (couldn’t... See more

Rated 5 out of 5 stars

Amazing service! First time ordering Jordan’s, but skeptical at first but customer service was amazing. Kept me updated along the way and got my shoes really fast! They were 100% authentic, the packag... See more

Rated 5 out of 5 stars

Easy to order and fast delivery. I ordered the wrong size requested a return (no issues superb) and reordered the correct size. I got an email just to check the new order was correct before dispatched... See more

Rated 5 out of 5 stars

Was genuinely sceptical once I had bought them. I am pleased to say how wrong was I. They quickly arrived, in excellent condition. The real deal. Excellent, service, delivery and product. Thank you Hy... See more

Company details

  1. Clothing Shop
  2. Men's clothes shop

Written by the company

Resell of exclusive and limited designer footwear and clothing at affordable prices. Don't miss out on sold our street wear, shop competitive market prices on the latest trainers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

88 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to order and fast delivery

Easy to order and fast delivery. I ordered the wrong size requested a return (no issues superb) and reordered the correct size. I got an email just to check the new order was correct before dispatched great customer service. Thank you all for a great experience

9 December 2024
Rated 1 out of 5 stars

BEWARE - PRODUCT WARRANTIES ARE VOID!!!

BEWARE - PRODUCT WARRANTIES ARE VOID!!!
We bought a pair of UGGs less than 12 months ago and they have recently torn. When we enquired about the UGG 12 month warranty, Hypesupplyuk told us that the UGG warranty does not apply because they are a reselling site (see an extract of their response below).

In summary.
Buy from official distributor = you have 12m warranty.
Buy from Hypesupplyuk = NO WARRANTY!

See below a partial extract of their response:

“However, as per the Terms of Service, as a resell store, outlined on our website, all products sold by HypeSupplyUK are provided “as is” without any express or implied warranties of durability or fitness beyond the scope of the product’s description”

10 December 2024
Unprompted review
Hypesupplyuk logo

Reply from Hypesupplyuk

Thank you for your feedback. We always aim to offer returns and refunds where possible, as per our return policies. We’re sorry to hear you were disappointed. As a resell store, we operate independently from brands, so manufacturer warranties will not apply.

This policy is outlined in our Terms of Service, which are available on our website. We aim to offer transparency and quality products at competitive prices, and we appreciate your understanding.

Kind regards,
HypeSupplyUK

Rated 5 out of 5 stars

Excellent service

Excellent service. Was easy to purchase and the delivery time was spot on, probably quicker than I expected. Trainers were fantastic. Thank you

12 August 2024
Unprompted review
Rated 4 out of 5 stars

I honestly don't leave many reviews but…

I honestly don't leave many reviews but feel in this case I have to... Im pleasantly surprised by the order I received. I have the feeling this company is very small and a start up which is why I felt customer service was bit... off? slow? Just wasn't what I was used to, but after 48hrs of ordering my parcel arrived with the exact order and I'm honestly over the moon. Im all for supporting small businesses so I will be ordering again. Honestly very happy.

22 May 2024
Unprompted review
Rated 3 out of 5 stars

DREADFUL RETURN POLICY

I ordered a pair of adidas trainers from this site. They were delivered within a few days. However they did not fit I put in a return request, over 24hrs later they got back to me offering a bigger size in exchange. I declined the offer as it was the width that was the problem. I asked for a refund. I did not hear back from them. Another 24hrs later I emailed customer services to arrange the refund and I am still waiting, another 24hrs later. I have been trying to return these trainers now for 4 days. It is starting to look like I am stuck with a £144 pair of trainers that do not fit. I WOULD NOT PURCHASE FROM THIS SITE.

3 May 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look