Hypofriend Reviews 

1,165
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Verification and checking documents and initial support to get bank feedback was good. But during final sanction of loan percentage they messed it up as instead of agreed extra payment (Sondertilgun... See more

Rated 5 out of 5 stars

Our broker did an excellent job. We had a tricky situation: (non-Euro income, non-citizen, etc.) and he found us a competitive financing solution. Our broker also helped talk us through market dynamic... See more

Rated 5 out of 5 stars

Julia helped us in the process of buying an apartment. She went above and beyond to make our experience as smooth as possible: Of course communicating with banks on our behalf, but also answering an... See more

Rated 5 out of 5 stars

I cannot emphasize how helpful Hypofriend has been to get our mortgage in place. We had a rather tricky income situation and were rejected by almost all German banks, but Oliver went above and beyond... See more

Company details

  1. Money & Insurance

Information provided by various external sources

Hypofriend is an independent mortgage broker specialised in helping you find the right mortgage in Germany. Our intelligent algorithms tailor the mortgage product to the customer and our integrations with over 400 partner banks allow us to help you find the right mortgage at the lowest price, saving time & money.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,165)

4 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hypofriend and Helge in particular were great help

Hypofriend and Helge in particular were great help in the obtention of my Mortgage.

Hypofriend made it easy to know all documents that were necessary for a purchase, evaluate different mortgage options and ultimately buy the right flat.
Helge was always helpful, and fast to respond, made the complex process digestible and really went the extra mile to make sure I could make timely offers to sellers and finally secure the right appartment!
I would definitely recommend using Hypofriend to help secure your next financing.

30 November 2022
Rated 5 out of 5 stars

My experience with Hypofriend has been…

My experience with Hypofriend has been fantastic from start to finish. Stephan helped me understand the different mortgage options available for my budget and he even advised me on a few properties which I was looking for. I could trust his knowledge about the Berlin property market and after a couple of weeks only, I was able to find my first apartment.

Thank you again! Hypofriend makes the process seamless and easy for expats like me to purchase their first property in Germany.

1 July 2022
Rated 5 out of 5 stars

Hypofriend always had someone availble…

Hypofriend always had someone availble to consult with. We were in contact on and off for a very long time until we finaly bought a property and the kind people there were always willing to help. In the end we found a good bank with thier help.

12 December 2022
Rated 5 out of 5 stars

A professional mortgage expert

I got a excellent service by Nicole. She is an experienced, professional, flexible and friendly partner.
She answered all my questions within an hour. You can be 100% transparent with her. She will be your financial partner to find a best solution together with you.

11 December 2022
Rated 5 out of 5 stars

Very smooth process

Very smooth application process. Helge has been super helpful and responsive throughout the entire process from the initial inquiry through contract signature.
He took the whole burden of dealing with the bank and application process.

11 December 2022
Rated 5 out of 5 stars

Apply for a mortgage with confidence

Michael was very patient and guided me and my husband through every step of the mortgage application process. He helped us calculate and identify our actual budget for the property with the combined income we have in hand. With that information known, we were able to realistically look for properties in that price range. When we found a property that we liked, Michael provided multiple bank valuation for the property. That was a very useful and helpful insight, and we were able to secure a deal with the owner for a fairer price. After submitting our mortgage application, Michael made sure to follow up on the application status when it took a few days longer than usual. We had a tight timeline and Michael did his best to help us out on a short notice. Much appreciated and thank you so much Michael & Hypofriend!

1 December 2022
Rated 5 out of 5 stars

Extremely professional and helpful financing experts

I cannot emphasize how helpful Hypofriend has been to get our mortgage in place. We had a rather tricky income situation and were rejected by almost all German banks, but Oliver went above and beyond in helping us to find a bank and get a mortgage. Oliver was exactly the type of person you want by your side when you make the biggest purchase in your life: He was always available to answer whatever question we had and he guided us expertly through the entire process. Highly recommend.

30 November 2022
Rated 5 out of 5 stars

Above and beyond

Our mortgage advisor Luka went above and beyond for us not only in securing our mortgage options but also helped us a lot in getting the proper documentation from the seller's agent.
He took off a lot of our burden by directly contacting the agent and explaining the documents needed from the bank. Even sent an architect to the house to get the dimensioned plans. So once I selected the house to buy it was completely taken care of until the Notar appointment.
One of the best ever customer care experiences I ever had.
Thanks Luka.

8 December 2022
Rated 5 out of 5 stars

Easy, fast and simply friendly service!

I was very luck to had Sami from Hypofriend during this process. The most important thing was that he is a very good advisor and also very generous to give me some good tips regarding the process. He was always available and easily reachable. I would recommend this company and especially Sami as your financial advisor.

8 December 2022
Rated 5 out of 5 stars

High quality and smooth service

We had a great and smooth experience with Hypofriend from the beginning. Our consultant helped us from the beginning for almost a year. She supported us with the changing interest rates, she shared very good tips and she was always there for us. I would strongly recommend the service that those guys give! Language support made our life extremely easy too. But even as a native speaker, I would still use their service :)

30 November 2022
Rated 5 out of 5 stars

Great end-to-end support received!

I am very satisfied with working with Hypofriend! They supported me with every step of the process to receive a loan for the newly bought apartment. I could consult with them every question and doubt, which was critical because I am very new to Germany. Moreover they have always been very professional and responsive.
I can fully recommend their service!

7 December 2022
Rated 5 out of 5 stars

Being expats in Germany

Being expats in Germany, we had very little idea about the process of buying a house here. Hypofriend was invaluable in their support and guidance through each step of the process. Thanks to Tim and Michael, who were always available and accessible for support, supporting each step of the process with documents, language, and financial consultation. We now are now ever so closer to owning our dream home. We should be lost without you. I highly recommend working with Hypofirned, especially Tim Heunemann and Michael Senker, in finding your dream home. My hearty thanks to team Hypofriend.

6 December 2022
Rated 5 out of 5 stars

Top treatment from the beginning to the…

Top treatment from the beginning to the very end!
I cannot think of a better service to land a mortgage in Germany, especially as an expat.
We have been hand-held by the Hypofriend team from the first consultation call, they have been extremely thorough in explaining the German mortgage landscape and suggesting us the best options. It's a very tedious process and there were some hiccups but I always felt I could count on Martin and his collaborators.
We got the keys to our apartment last week and I can firmly say: we wouldn't have been able to do so, in such a short amount of time without the help of Hypofriend.
Thanks, Martin and the Hypofriend team.

5 December 2022
Rated 5 out of 5 stars

Very efficient and comprehensive service

Everything was great about the service. Michael is very conscientious and experienced which allowed for a very efficient application process. At the same time, the process was very simple and stress free; something I'd bet many people don't say about mortgage applications! 10/10

30 November 2022
Rated 5 out of 5 stars

great service, great people

I am very grateful to Hypofriend and the consultant Julia for helping my family and I to go through all the paperwork and helping out with every single detail that goes around finding and buying property. The service is amazing and people working there ( I spoke to 3 in total since my process took long) are always willing to help and to clarify any doubts.

Specially valuable was for me:
- Explaining everything regarding laws and finance in a clear way. Specially for people who work in an entirely different environment and is new to the terminology.
- Fast email reply.
- Reassuring way of writing and talking, so people who are beginners in the investment world do not get scared every 3 minutes.

Also, the software to calculate what you can afford and what is every calculation in detail works amazing and gives real numbers.

Last but not least, The email alert for apartments/investments that fit your possibilities is super helpful to see what's in the market.

29 November 2022
Rated 5 out of 5 stars

It was great working with you Helge, Henry and Janina. You were really helpful in achieving our dream of buying a house in Germany

It was great working with the Hypofriend experts. Helge, Henry and Janina were very helpful. I got advice not only for mortgage options but also the procedure to acquire documentation of the property, steps for notar and bank payments.
I highly recommend the services who do not speak German and want to purchase a property in Germany. All the colleagues from Hypofriend are very fluent in English. They have vast experience with banks and know how to find best possible interest rates for you.

29 November 2022
Rated 5 out of 5 stars

Hypofriend - Stephan

Stephan was clear and helpful from the outset. He knew what he needed to do and provided us with advice that was applicable to us. This is our fourth mortgage application where we have tried applications with different brokers, and it was finally successful due to Stephan's knowledge and guidance. We can thoroughly recommend him! Emin and Des.

28 November 2022
Rated 4 out of 5 stars

I really appreciated the presentation…

I really appreciated the presentation and thorough discussion of my mortgage options - compared to when I went into my bank and the mortgage adviser scribbled down some notes on a piece of paper, the technology that Hypofriend uses makes it really easy to understand what's going on, what the options are, and how the process works.

I also got really good, sound advice from my adviser all the way through the process. It probably wasn't quite as personalised as if I'd had my own long-term financial adviser but then I wouldn't expect that from an online company; it was really useful all the same.

1 November 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look