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Review summary

Created with AI, based on recent reviews

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the quality of products received, frequently reporting items as broken, incomplete, or not as described, especially concerning vehicles and pallets of goods. Customers also expressed significant frustration with pricing, citing numerous hidden fees and additional charges that substantially increased the final cost beyond the initial bid. Some people were dissatisfied with the service, mentioning difficulties with registration and issues with item fulfillment or discrepancies in item descriptions. Reviewers also found the website ambiguous, particularly regarding terms and conditions and additional fees, which were often not clearly visible.

What people talk about most

Product

Consumers find product quality and descriptions to be ambiguous. Many reviewers report receiving items that... See more

Website

Users describe ambiguous interactions with the website. While some consumers appreciate the platform for... See more

Price

Clients share negative opinions on price, consistently reporting excessive and unreasonable costs. Many... See more

Service

Customers consistently note ambiguous experiences with service. Many reviewers express significant... See more

Quality

Customers had negative experiences with quality. Many reviewers reported receiving broken, damaged, or used... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Difficult to deal with and terms and conditions partly hidden purchased an item for £250 and ended up with fees totalling over £800. So be careful, I have not been treated with contempt like this befo... See more

Rated 2 out of 5 stars

I have used i-bidder.com for a long time and as such on reading some of the reviews, I can see that users were not fully aware of what the platform does and how it works. Think of it as a platfo... See more

Company replied

Rated 1 out of 5 stars

Be careful everyone if you’re buying a… Be careful everyone if you’re buying a vehicle from this auction, make sure you read the times and conditions because they some hidden cost could add up to qui... See more


Company details

  1. Online auction services
  2. Online marketplace

Information provided by various external sources

Branded surplus stock direct from major retailers with up to 85% off RRP. The UK's largest digital auction marketplace for retail returns and surplus consumer product.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

622 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Stay away

I won a car at this auction that was described as a runner and no major mechanical issues. When I collected the car it wouldn’t start/run and needed a full engine rebuild. Keep away from this place due to the cars worth I ended up scraping it loosing out massively

20 May 2025
Unprompted review
Rated 1 out of 5 stars

Shocking Service & Communication Non-Existent

To be read in conjunction with Supreme Auction who were the intermediaries through the process.
I paid for an invoice for £340.20 twice. I paid it via bank transfer and then I Bidder subsequently took the payment again from my card details held on file.
As I hadn't received the goods, I rang to chase up matters having had no communication only to be told I owed £96 for delivery which I instructed them to deduct from the £340 owed to me. I asked them to confirm that this was all that was outstanding which was confirmed.
I then received 1 item with a further 7 items awaited - after not receiving anything I once again chased up the matter and I had a very curt email response both from Supreme Auctions and IBidder telling me that as I had not paid for delivery - the items had been relisted and I had lost my money. I have rang them on 6 occassions to try to sort this matter out within the designated time and despite this I have merely been fobbed off and despite the Company holding my money I was told I had not paid for carriage and therefore it was all my fault and I had lost my money - FACT Invoice was 1 delivery charge £96 duly paid from funds held by IBidder!
This is criminal and despite me asking for the courtes of a return all they have told me that there is nothing further that can be done!
Having dealt with these Auction Sites I cannot believe that the service has deteriorated to the level that it has and they have robbed me in broad daylight

1 May 2025
Unprompted review
Rated 2 out of 5 stars

Difficult to deal with and terms and…

Difficult to deal with and terms and conditions partly hidden purchased an item for £250 and ended up with fees totalling over £800. So be careful, I have not been treated with contempt like this before. I have used auction houses throughout the country and elsewhere, last time I will use this one.

27 March 2025
Unprompted review
Rated 1 out of 5 stars

Storage auctions ..a lot of these are…

Storage auctions ..a lot of these are made up or rummaged them resisted a lot of rubbish hidden in boxes.some descriptions are misleading and adds will show pictures of boxes with no items inside! I bidder are the host and many of the clients are genuine but some are straight lying.be aware

1 April 2025
Unprompted review
Rated 1 out of 5 stars

I have recently had my bank card…

I have recently had my bank card details used by someone in Birmingham several times my bank have told me and even though the card has been cancelled they are still trying to use it 2 weeks later !! My card details were given to the auction houses via ibidder nobody else at all had access to them at all. So please be very careful using this site.

16 March 2025
Unprompted review
Rated 5 out of 5 stars

It's easy to complain if your item…

It's easy to complain if your item doesn't resemble what you're paying for it's an item in an AUCTION (Why it's in an auction IMHO)! But for me service is paramount & I cannot thank Susan & her colleagues @Universal Auctions Group Ltd for their professionalism! I bought a cheap run about with issues mainly for the dog! Even the seller was absolutely fantastic (Even picked me up at the station & texted me later that evening to ensure I got home OK - Thank you John) overall a very pleasant experience!
THANK YOU ALL

25 March 2025
Unprompted review
Rated 1 out of 5 stars

massive con site

massive con site, do not believe their statements of 60 % saving.
best to go online then bid retail money then watch them say you are the winner ,teach them a lesson.
they give a timed auction then re list the items 2 hours later, they should be investigated by trading standards , i bet they do not have any auctioneering approved listing.

21 March 2025
Unprompted review
Rated 1 out of 5 stars

Just DON'T

I was involved with this company via Alexander Aurelius Auctioneers, ibidder was not interested & I took to court Alexander Aurelius for misrepresenting the goods & unfair contract terms. If you have a good case go to court I did & they paid up prior.

18 June 2024
Unprompted review
Rated 1 out of 5 stars

Do not use this platform by any…

Do not use this platform by any circumstances it’s a dodgy site to lot con companies sell dodgy vehicles and have no come backs if you buy a vehicle that’s not the vehicle pictured or it has a blown engine anything there could give a dam avoid at all costs ask yours one question why is this vehicle not on eBay Autotrader ect because it’s being sold on this dodgy site that let them get away with it !!!

17 March 2025
Unprompted review
Rated 1 out of 5 stars

iBidder host Scam auction houses

iBidder host Scam auction houses.

When I contacted them asking them why they host scam auction houses (Supreme Auctions), they left me waiting for two weeks to reply, "your delivery date was confirmed on XXX"

Total incompetence. Total waste of time.

They host scammers; therefore, they are scammers. I will never use iBidder again and won't sleep until Supreme Auctions is shut down.

iBidder - You sold your soul to the devil; you have wasted people's hard-earned cash and ruined lives. You suck.

27 February 2025
Unprompted review
Rated 1 out of 5 stars

Very dodgy

I signed up as I saw a brand new MacBook for a really attractive price. After I bid I clicked on an almost hidden question mark link next to the price, I was horrified to find out that they will add additional 50% to the winning price. This made the price ridiculous. I could get it cheaper if I bought it outright from a retailer. So I tried to contact support and despite claiming that they can be contacted anytime to chat with support by clicking the “blue button”, there was no blue button. You can only send emails and those take 24-58 hrs to get responses to. I sent the email requesting cancellation. I also deleted my debit card just to be safe. They contact me the next morning demanding that I pay a 3 figure sum for cancelling. I tried to ring the auction house concerned and spoke with some Indian bloke who could barely speak English but very aggressively threatened me with court action if I didn’t pay the 3 figure sum for cancelling before slamming the phone down. These are clearly scam artists so please avoid.

24 February 2025
Unprompted review

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