i2i Recruitment Reviews 

143
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, friendly, and maintaining constant communication throughout the entire job search journey. Reviewers appreciate the professional and proactive approach, noting that representatives always put people first and make the process engaging. People note that the team takes ample time to deeply understand individual skills, career goals, and background experiences. Consumers are also extremely happy with how quickly suitable opportunities are found, offering wonderful advice prior to interviews. The overall recruitment process is described as a smooth and positive journey leading to fantastic new roles.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting an incredibly proactive, friendly, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting fast replies and... See more

Service

Consumers find service to be exceptionally positive, praising the team for being super efficient and quick to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly can’t fault them, Rich and Jade have been amazing since day one. Constantly reaching out to have a chat and making sure you’re happy even when jobs might not be coming around. Super persona... See more

Company replied

Rated 5 out of 5 stars

I highly rated i2i while they helped me find a new job - The onboarding process with Ella was very smooth, she then referred me to her colleague Charlie to ensure they had an accurate picture of what... See more

Company replied

Rated 5 out of 5 stars

The team were very helpful and engaging. I had multiple recruiters reach out. They spent time understanding me as a person and my experience. Re-assured me that there is work out the coming into... See more

Company replied

Rated 5 out of 5 stars

Ellie was incredible. I've never been through a recruitment company before but Ellie spoke to my new employer and me so regularly it meant we managed to find the perfect role for me. I couldn't b... See more

Company replied


Company details

  1. Recruitment
  2. also in
  3. Employment consultant
  4. Employment search service
  5. Recruiter
  6. Temp agency

Written by the company

For 20 years, we've been established in our community, and we're now proudly certified as a B Corp. We balance profit with purpose, delivering the highest standards of social and environmental accountability. Our personal approach helps businesses and people thrive, driven by a commitment to exceed expectations. Behind every job spec is a company, and behind every CV is a person. It's in our DNA - it's i2i.


Contact info

4.9

Excellent

TrustScore 5 out of 5

143 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(143)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent, Proactive and Positive Service

I have received excellent service from i2i recruitment in my Job Search. They are very proactive and friendly. A special mention to Ellie for her hard work and support in achieving a positive outcome for me.

13 February 2026
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for taking the time to write such a wonderful review Marie, we know Ellie is over the moon for you! Wishing you the very best. - Team i2i 🧡

Rated 5 out of 5 stars

Rockstar Recruitment thanks to Ellie from i2i

Ellie at i2i Recruitment provided excellent support throughout my job search - clear communication, helpful preparation and a positive outcome. Highly recommended!

6 January 2026
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for taking the time to write such a wonderful review. Ellie and the team are over the moon for you, and as always, if you need anything else, please don't hesitate to ask. - Team i2i 🧡

Rated 5 out of 5 stars

Feedback

The team were very helpful and engaging.
I had multiple recruiters reach out. They spent time understanding me as a person and my experience.

Re-assured me that there is work out the coming into the Christmas period.

They never missed a phone call when I rang and moved with speed.

10 November 2025
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Hi Mitchell, thank you for taking the time to write such a lovely review. Communication is key and we're delighted this was your experience. We wish you all the best in your new role - Team i2i 🧡

Rated 5 out of 5 stars

Thank you Georgie & Ellie

I have used a few agencies before, and during my time with i2i, and though they have all been fantastic; i2i have been something else!
From the start they have been on it for helping me find a role, with great communication and regular check ins, I have managed to land myself a great opportunity. With my chats with Georgie and Ellie, it has really felt like talking with my best mates as they have made the whole experience much more relaxing. They are great at knowing who you are as a person and recommending things based on that. I have massively appreciated everything. Though I hope not to have to use them again, I would not hesitate to use i2i if I needed to return to look for work. Biggest thanks again. :)

17 December 2025
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for taking the time to write such a wonderful review Bee. Georgie and Ellie are over the moon for you and i2i are always here - Team i2i 🧡

Rated 5 out of 5 stars

Support from Ellie

Ellie really supported me throughout my whole application and interview process. She really took her time to discuss any questions I had and provided me with so much advice prior to my interviews.

26 November 2025
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Hi Alice, thank you for leaving such a lovely review! Ellie is chuffed to bits for you and we wish you all the best in your new role! - Team i2i 🧡

Rated 5 out of 5 stars

Honestly can’t fault them

Honestly can’t fault them, Rich and Jade have been amazing since day one. Constantly reaching out to have a chat and making sure you’re happy even when jobs might not be coming around.
Super personable and always put you first whether it’s first thing in the morning or late afternoon.

14 November 2025
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for the wonderful words Byron! We truly wish you all the best in your new role! - Team i2i 🧡

Rated 5 out of 5 stars

Great experience!

Ellie was awesome from the outset and throughout. I never had to wait long for a response, she was super friendly, and the biggest cheerleader. Thank you Ellie, for finding me my new job. 🥳

11 November 2025
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for the lovely review Ashely. Ellie is chuffed to bits for you and we wish you all the best in your new role! - Team i2i 🧡

Rated 5 out of 5 stars

Cat and Georgie have both been amazing!

Cat and Georgie have both been amazing!

Really good communication, took a great deal of time to understand me, my drivers for looking and have subsequently found me a fantastic role.

Thank you ladies and the team!

6 November 2025
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for taking the time to write such a lovely review Josh! We wish you all the best in your new role! - Team i2i

Rated 5 out of 5 stars

Supportive & professional

I have had a really positive experience with i2i. The whole team are really friendly and professional. They kept me informed as new positions came up and were proactive in putting me forward for potential roles. I felt they really were rooting for me as a candidate and that they had my best interests in mind, ensuring it wasn't just companies getting applicants, but candidates getting opportunities too. Would highly recommend.

16 September 2025
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for the wonderful review Indie! Everyone around the office is over the moon for you. We wish you all the best in your new role! - Team i2i 🧡

Rated 5 out of 5 stars

Fantastic team

After being made redundant with no notice. Fran and her colleagues pulled out all the stops to find me a number of exceptional roles. Couldn’t fault any of the team there highly recommend.

12 September 2025
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for taking the time to write such a lovely review, Fraser and we wish you all the best in your new role. - Team i2i 🧡

Rated 5 out of 5 stars

The team are so friendly and…

The team are so friendly and supportive. Each step they kept me updated and gave me all the guidance needed in the interview processes. Fran was amazing throughout and unbelievably helpful! Can’t recommend them enough!

5 September 2025
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for such a lovely review Morgan! The job search process is hard, and having guidance can really help with the process. We wish you all the best with your new role - Team i2i 🧡

Rated 5 out of 5 stars

Super Helpful!

Fran was super helpful and supported me through the whole job hunting process! Nothing was too much trouble for her!

17 July 2025
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Hi Millie, thank you for the lovely review! We wish you all the best in your new role! - Team i2i 🧡

Rated 5 out of 5 stars

Ellie was amazing from start to finish

Ellie was amazing from start to finish.
She helped me get fully prepared for my interviews and also reassured me that I was the right candidate for the role. I couldnt have landed the role without her.

31 July 2025
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for the lovely review Chris. Ellie is over the moon for you and we wish you the very best in your new role. - Team i2i 🧡

Rated 5 out of 5 stars

Excellent recruitment company

Excellent recruitment company. I would highly recommend i2i if you are looking for a new role. They are very honest and professional, and kept me fully updated at all times. Alison and Sarah are amazing. I secured a new role within a few days.

28 July 2025
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for the wonderful review Estelle. The temps team work very hard and it's always a bonus when that hard work pays off. Wishing you all the best in your new role - Team i2i 🧡

Rated 5 out of 5 stars

Excellent Service

i2i kept me up to date with regular contact for over 5 months while a company paused and then resumed hiring.

Could not have asked for more from Ellie, who supported me through the whole process and eventually got me the job of my dreams at a fantastic company.

31 July 2025
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Hi Matthew, thank you for the lovely review. We know Ellie is over the moon for you and we wish you all the best in your new role! - Team i2i 🧡

Rated 5 out of 5 stars

A great experience from a great company

I had an outstanding experience with i2i recruitment. They were extremely helpful, knowledgeable, thoughtful and were always very fast at responding to any calls or emails. Thanks to them I am now starting a new career in the field I have wanted for a long time. A big thanks personally to Jade and Ellie for all their hard work.

31 July 2025
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Jack this is such a wonderful review and so great to hear you get to start in the field you've been looking for! Wishing you all the best in your new role! - Team i2i 🧡

Rated 5 out of 5 stars

Efficient and effective service

Alison responded to my request in a timely manner. She was able to find someone who fit our criteria exactly. Information was passed on to the cover and she was able to do everything requested.

15 July 2025
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for the kind words Georgie. The Temp department is fast paced, and it's great to hear how efficient Alison's service was. We look forward to working with you in the future. - Team i2i 🧡

Rated 5 out of 5 stars

Ellie was extremely helpful

Ellie was extremely helpful, I found employment within weeks working with her. Couldn’t be happier!

30 July 2025
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Getting a new job is great, but getting a new job quickly is even better! Wishing you all the best in your new role Robert - Team i2i 🧡

Rated 5 out of 5 stars

Responsive, helpful and communicative

Alison was extremely helpful when we turned to her with an urgent request that needed a quick turnaround. We had great candidates, we're still getting fantastic communication, and I will be coming back with future temp position we need to fill!

14 July 2025
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

We're so pleased to hear about the service you received from Alison and her team. They work incredibly hard, and it's been a pleasure assisting you with your temp recruitment needs. We can't wait to work with you again. - Team i2i 🧡

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