ME SUPERHERO Reviews 206

TrustScore 2 out of 5

2.2

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Rated 5 out of 5 stars

This book is has such gentle message in it. It is good to bring the content of this book to story time for children. The best part was in the end where you are giving reader conclusions by asking t... See more

Rated 1 out of 5 stars

If there was a worse rating than one star I would choose it. Interesting how many of the positive reviews are five star. Insane experience with Robin. The MO of the company seems to be to delay. O... See more

Rated 1 out of 5 stars

Ordered a t shirt in 2X but it is way too small and unfortunately doesn't come any bigger. It is 100% cotton and would probably shrink down to about a medium! I sent an email 3 days ago to customer... See more

Rated 1 out of 5 stars

Bad experience, ordered a shirt March 20th and today is April 5th ... never received!! I ask for details and was given a generic tracking number that showed incorrect information. Tracking states it w... See more

Company replied

Company details

  1. Activewear shop
  2. Clothing Shop

Information provided by various external sources

Shop premium quality superhero clothes including superhero compression shirts & leggings. Unleash your alter ego and workout like a hero! 50% SALE+FREE SHIPPING


Contact info

2.2

Poor

TrustScore 2 out of 5

206 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

They don’t reply to my emails!

I am pretty upset i ordered an item and its been way too long not to get a shipping email. I really wanted to use it for my spirit week for school but it will definately not come in time and now i have nothing to wear. The worst part of this is that i haven’t even gotten an email back due to my concern and its been a couple if days now. I really shouldn’t have trusted this site!

9 February 2018
Unprompted review
ME SUPERHERO logo

Reply from ME SUPERHERO

Hi Brianna,

We do reply to each of the emails we receive and we reply within 24h (typically even faster) which is our policy.

However, we didn't receive any email from you and the only message we receive was a Facebook message today and we replied within a few hours after receiving it.

Regarding your issue, as communicated on our webshop in relevant sections the typical order processing time is 1-3 days. We have received your order on 02/16 and it was processed and sent out to our logistics company for shipping the very next day but it was shipped out on 02/19 instead as there were severe weather conditions blocking all of the outgoing shipments for 2 days.

Having said that, you order was shipped out and is on the way and if it doesn't arrive by the desired date you are welcome to contact us (via email, chat on our webshop, Facebook page etc.) and we will send you instructions on how to send it back for a refund.

We would appreciate if you would use our official communication channels as Trust Pilot isn't meant for that and we basically ended up getting a bad rating from you for no reason as we would sort out any issue you had if we had been contacted before through any of our customer support channels :/

Thank you!

Kind regards,
http://www.iamsuperhero.com

Rated 1 out of 5 stars

Everything is made in China from this …

Everything is made in China from this "US" company? The XL is too small had to order 3XL???

I love how all the positive reviews on here are from them using fake accounts LOL, learn how to run a business because you don't.

16 January 2018
Unprompted review
ME SUPERHERO logo

Reply from ME SUPERHERO

Hi Sean,

We can assure you that none of the positive reviews is a fake one, in fact you are welcome to contact us and ask for evidence for any of them and we will gladly send it to you. Additionally, you are welcome to take a look at reviews from our happy customers using our products on the product pages itself on our webshop where you can clearly see them uploaded by our customers with some of them having images or videos attached as well.

Regarding your comment that our apparel is made in China, as we state in relevant sections on our webshop we are working with several dozen of different manufacturers across the globe in order to bring our customers the best selection of superhero apparel. And yes, some of them do come from China, the same way most of other brands do. As a small test, feel free to take a look at the labels of your favourite "American" brands, especially apparel ones.

When it comes to sizing, through out product page of each of the product we offer, there is mentioned and stressed on at least 3 different places that the apparel is custom designed and runs smaller in size compared to regular US sizing and that we recommend either sizing up or selecting a best fit size based on the size charts provided for each of the products.

If you have ordered a wrong size by mistake, instead of having this negative attitude for no reason, you are welcome to contact us and we will gladly exchange it for a different size or for a completely different item within the same price range.

Heck, we will even do it without you having to send back first the wrong sized item to our USA based warehouse :)

Have a nice rest of the day!

Kind regards,
http://www.iamsuperhero.com

Rated 1 out of 5 stars

Poor quality product.

This review is not about the ordering service but the quality of the product. They are stretchy but are not compression as what they claim. The fabric is of very thin material. The stiching is of poor quality and be aware that returns are just for damage and wrong size. i also posted a review of their item on their site - but they never post them. Buyer beware!

11 January 2018
Unprompted review
Rated 5 out of 5 stars

Incredible all around

This company has great clothing, they are high quality, they don’t show sweat stains and are great for anyone, anywhere! I highly recommend this company, there products ship fast and they have great customer support! Have a great day!

7 January 2018
Unprompted review
Rated 2 out of 5 stars

I cannot speak to the quality of my …

I cannot speak to the quality of my items as I have not received them. I ordered 12/26/17 and when my tracking numbers finally worked I discovered the items (theoretically) have just arrived to ship from china today 1/5/18. The company website has a paragraph explaining the long shipping time is due to items being shipped all over the world and being "custom". The items are not "custom" to the customer as in a monogram, they are only custom to the company which is an internet store. All companies that manufacture order their items to their specifications and many ship all over the world. Perhaps this company waits to manufacture until they receive orders in order to reduce their risk of unsold inventory. This is really not a successful way to operate a business. And is no excuse for having crummy shipping methods.
Hopefully the items will be received eventually and will be of respectable quality...to be determined.

6 January 2018
Unprompted review
Rated 1 out of 5 stars

This is just for shipping it really is …

This is just for shipping it really is bad got order separate when it was all same order number #9199
I have not received all of my order. I didn't get my super girl shirt, Spiderman shirt, and woman captain America Shirt.

Tracking numbers are for supper girl shirt LS353231018CN

Tracking numbers are for Spiderman shirt LS378890841CN

Tracking numbers are for Women's Captain America shirt LS353231018CN

Please review order #9199 and complete Order.

5 January 2018
Unprompted review
Rated 1 out of 5 stars

Terrible Experience

Shipping is terrible! Product is less then satisfactory! Customer service poor! Will not recommend to anyone! Will never do business with you again!

29 December 2017
Unprompted review
Rated 1 out of 5 stars

This Company... SMH😒

Ordered pants for Halloween which arrived late even though I paid for 3 day shipping. When the package arrived it was the wrong thing(Halloween was ruined) a replacement order was placed when it arrived it was the wrong item AGAIN. Contacted the company via email expressing my frustration. They offered to replace the order for the second time. After about a week I received an email that the correct item is on it way and that I could pick a shirt for free to go along with it. I did so and completed the order. A few days later I received an email telling me that the order being sent out was an exchange. I contacted the company once more explaining my frustration. I am now waiting for my Second replacement pair of pants and my complementary shirt. I WILL probably never order from this company again!

19 December 2017
Unprompted review
Rated 1 out of 5 stars

I placed an order WEEKS ago and did not …

I placed an order WEEKS ago and did not receive it! Has anyone had this problem!??.

1 December 2017
Unprompted review
ME SUPERHERO logo

Reply from ME SUPERHERO

Hi Andrea,

Without more details on your order such as order # we cannot tell more details on your order so I would kindly ask you to contact our customer support at help@iamsuperhero.com and provide more details and our team will get on it and sort it out as there is really no reason to leave a negative review.

I just did a quick search based on your name and found the order on the name Andrea Roesch.

Based on the order status I can see that all 4 of your items were shipped out and 3 of them were delivered by USPS several weeks ago to the address you have entered during the checkout as you can see based on the tracking codes you were provided with upon shipping:

https://www.17track.net/en/track?nums=LN400975683CN
https://www.17track.net/en/track?nums=LS115380002CN
https://www.17track.net/en/track?nums=LS113132087CN

The last item is in transit, in fact it's on the destination and should be delivered to you as well any day now:

https://www.17track.net/en/track?nums=LS107121332CN&fc=0

In order to provide more details to you please contact us as mentioned earlier and our team will take it from there.

Kind regards

Rated 1 out of 5 stars

Cheap chinese knockoffs

Cheap chinese knockoffs, not designed for workouts. I can buy UA, nike or any other good sport items on sale for less. Also, These are not designed for western body type, these are designed for asians and they don't fit well. Buy at your own risk.

20 July 2017
Unprompted review
Rated 5 out of 5 stars

Completely legit

Between me and my friends, I believe we have already ordered from this company more then 10 different products combined (mainly shirts and leggings) with no issues and I can guarantee that this company is completely legit.

Their products are great quality ones for the price paid and their customer service is one of the best I have seen so far in all my years of online shopping - prompt and extremely helpful.

I made a mistake once ordering wrong size shirt and they simply sent me the replacement free of charge while I get to keep the one already received.

Previously I have ordered similar superhero apparel from different companies but non could match this one and I became their fan!

16 June 2017
Unprompted review
Rated 5 out of 5 stars

Not gonna lie

Not gonna lie, the prices on these products kind of worried me, but seeing the attention to detail on the shirts along with the over all structure and quality of the fabric, I’m beyond impressed. Pretty sure this is the only place I’m going to go from now on for my super hero apparel. Thanks again y’all!

11 June 2017
Unprompted review
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