ibericoclub.com Reviews 

34
•
TrustScore 3 out of 5

2.8

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Rated 5 out of 5 stars

They are amazing, customer service and sales department are absolute amazing!! The product is the best!! Can’t wait to get my next ham from Ibérico Club.. by the way!! I’m Spaniard from BCN in the... See more

Rated 1 out of 5 stars

Ordered boquerones, which were quite pricey - what arrived was a disgrace: a tray of tiny mushed fish flakes. That was just the beginning - they don’t actually respond on live chat, or to emails, or... See more

Rated 1 out of 5 stars

I ordered 300$ worth of jamon and accompaniments. After everything went through paypal and they took payment, I noticed they had the wrong delivery address. There was no phone number, so I tried the c... See more

Rated 3 out of 5 stars

Great Product, not so good shipping and handling time, they advertise if you place your order before 12pm it will ship same day, that doesn't happened, they also advertise 24/7 and outstanding custom... See more

Company details

Written by the company

Award-winning selection of gourmet food from Spain, delivered to your door in the USA. 100% Free Shipping


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2.8

Average

TrustScore 3 out of 5

34 reviews

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No recent history of asking for reviews

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Replied to 16% of negative reviews

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2.8

All reviews

(34)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

I treated myself to the vegetarian gift…

I treated myself to the vegetarian gift box from Ibérico Club—best decision ever! Everything arrived fast, perfectly packed, and the quality? Unreal. It seriously took me back to Spain with every bite.

If you’re craving real Spanish treats, don’t think twice.

19 February 2025
Unprompted review
ibericoclub.com logo

Reply from ibericoclub.com

Thank you for the amazing review! We're so happy to hear the vegetarian gift box brought back delicious memories of Spain. It’s our mission to deliver that authentic experience with every bite, and it means a lot to know we hit the mark. Enjoy every treat—and we hope to send more your way soon!

Rated 5 out of 5 stars

Amazing Pata Nagra from Spain

I ordered the Sliced Pata Negra from Ibérico Club in January, and I couldn't be happier with the experience! The service was exceptional, my order arrived super fast, perfectly packaged, and ready to enjoy. From the moment I opened the pack, the rich aroma of authentic Jamón Ibérico filled the air, and every bite was pure indulgence—buttery, delicate, and bursting with flavor. It truly transported me to Spain! If you're a fan of top-quality jamón, Ibérico Club is the place to order from. Highly recommended! ⭐⭐⭐⭐⭐

30 January 2025
Unprompted review
ibericoclub.com logo

Reply from ibericoclub.com

Wow! Your review made us smile from ear to ear! 😍 We’re absolutely delighted to hear that you loved our Sliced Pata Negra and that it transported you straight to Spain with every bite. That’s exactly the experience we strive to deliver!

Thank you for recognizing our fast shipping, careful packaging, and top-quality jamón—we take great pride in bringing the finest Jamón Ibérico directly to your table. Your kind words mean the world to us, and we’re so happy to have a fellow jamón lover in our Ibérico Club family!

We can’t wait to serve you again soon! Muchas gracias y buen provecho! 🐖💛

Best,
The Ibérico Club Team

Rated 1 out of 5 stars

Avoid this website at all costs

Avoid this website at all costs. It is a fake scam website that was set up so realistic that I placed over a hundred dollars order. My credit card was charged immediate and posted against my account the next day. 4 days pass, I contacted them via chat via email, no response or reply. They do not have a phone number you can call either. It looks like the website is set up to just collect money.

15 December 2024
Unprompted review
ibericoclub.com logo

Reply from ibericoclub.com

Dear Chalermrit,

Thank you for taking the time to share your experience. We completely understand how frustrating it must have been to wait for your order without an immediate response, and we truly regret any confusion this may have caused.

We want to assure you that Ibérico Club is a legitimate business, dedicated to delivering the finest authentic Jamón Ibérico straight from Spain to our customers across the US. Unfortunately, we encountered an unexpected shipping delay from our supplier, which impacted your order. As soon as we became aware of the issue, we reached out with an update and a resolution.

After our conversation, we were glad to hear that you were willing to wait for the shipment, and to show our appreciation for your patience, we provided you with a 10% discount code for your next order. Your order was delivered a few days later and I hope that you loved it as much as our other customers do!

We sincerely apologize again for the initial lack of communication, and we are continuously improving our response times to ensure this doesn’t happen in the future. If you have any further concerns, please don’t hesitate to reach out—we are always happy to assist!

Rated 1 out of 5 stars

Paella Pan has a sticker that is NOT…

Paella Pan has a sticker that is NOT removable. They will not answer or replace. The sticker has embedded into the metal. It will not come off! They refuse to help. Have tried heat, goo gone, WD 40 - everything! Unusable with the chemicals from the sticker/ink.

15 November 2023
Unprompted review
Rated 1 out of 5 stars

Horrible customer service, Still no product

Horrible customer service. Placed order 12/14 AFTER calling and getting assurance the ham would ship by Christmas (by the way this was a $500 plus ham). Still has not shipped (as of today 1/1/23), no one responding to email inquiries. They had no problem picking up the phone to take our money but now that we have no product it is radio silence.

16 December 2022
Unprompted review
Rated 1 out of 5 stars

ZERO Customer Service and Missing Order

Placed an order on Dec 14th. No updates on shipping for 3 days. Live chat doesn't respond, sent 4 emails, no replies. Tried Whatsapp support, no replies. It's been 10 days, my order hasn't even shipped yet, I still have no updates and can't contact anyone.

24 December 2022
Unprompted review
Rated 3 out of 5 stars

Shipping and Customer Service not so great (Order 58723)

Great Product, not so good shipping and handling time, they advertise if you place your order before 12pm it will ship same day, that doesn't happened, they also advertise 24/7 and outstanding customer service, well, not so good, I sent and email Tuesday 11.50am and until Wednesday 1.pm I have not received response, I wrote them by Whatsapp and same thing, no response.
I know that Teddy can do better than this.

20 January 2021
Unprompted review
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