Ibiza Chic Reviews 

103
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Exactly as others have said. Clothes are cheap and tacky, shipped from China and took forever to arrive despite website offering fast UK delivery and claiming to be a UK based company. Wish I'd read t... See more

Rated 1 out of 5 stars

How I wish I'd checked out Ibiza Chic before ordering from them!! Note all the positive reviews are 4 years plus ago, and they don't respond to negative reviews, only positive ones, and all with a... See more

Rated 1 out of 5 stars

How are they still in business! Like the other reviews ordered some wide leg vintage jeans. What arrived was a plastic pair or ill fitting trousers no where near the correct size. When asked for a ref... See more

Rated 1 out of 5 stars

So annoyed with myself - this company is a scam. As others have said, very very cheap quality clothing which looks nothing like the photographs. I should have gone on the TrustPilot website before ord... See more

Company details

  1. Clothing Shop

Written by the company

Beautiful handmade womens clothing, footwear and accessories.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

103 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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1.4

All reviews

(103)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

disappointed

I found the fabric of poor quality and the style not as indicated in the picture, was not impressed and would not recommend

20 June 2021
Ibiza Chic logo

Reply from Ibiza Chic

Hi Linda
We are so sorry that you were disappointed with your purchase as we normally get very positive feedback, but we still appreciate your feedback. Thank you, Adele and Rochelle x

Rated 5 out of 5 stars

Great service will definitely be…

Great service will definitely be ordering off here again love quality clothing true to size 10 out off 10

19 June 2021
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Reply from Ibiza Chic

Thanks Sandra for your great review....and a '10 out of 10' as we aim to please our customers :)! Please 'like and share' if you see us on social media. Looking forward to you shopping with us again x

Rated 5 out of 5 stars

Order delivered very quickly

Order delivered very quickly. The dress is very carefully made, the material is incredibly delicate and looks great. Thank you for the nice surprise added to the order.

18 June 2021
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Reply from Ibiza Chic

Hi Anna, thank you for your feedback, we aim to please...so pleased you were happy with your purchase and with our service :) x

Rated 5 out of 5 stars

Beautiful clothes

Beautiful clothes, excellent service

17 June 2021
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Reply from Ibiza Chic

Hello Ms Sword, thank you for your lovely feedback, it really is appreciated :) x

Rated 5 out of 5 stars

Great product well made and quick…

Great product well made and quick delivery
Thank you Ibiza Chic 😁

1 June 2021
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Reply from Ibiza Chic

Hello Mrs Kirby, we are so pleased you are happy with Ibiza Chic and we hope to be posting your next parcel soon :) x

Rated 5 out of 5 stars

five star a quick order which was…

five star a quick order which was delivered very quick will use again

17 May 2021
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Reply from Ibiza Chic

Thank our for our 5 star review Peter, we are delighted you were very happy with our service and we look forward to your next order :)

Rated 5 out of 5 stars

LOVE LOVE LOVE IBIZA CHIC

I purchased three dresses. Two Mila maxi dresses and the Dani maxi . I just love them. I cant wait to wear them on my holiday with a cocktail in hand. The dresses were made from the softest fabric and stitching was outstanding. Well worth the price. The dresses were wrapped beautifully in tissue paper with the logo sticker. I had a personal hand written card and a complimentary gift of a fabulous bracelet from Rochelle. The packaged was delivered within two days. Thank you so much Rochelle. Will be purchasing more of your pieces very soon

Bev x

14 May 2021
Unprompted review
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Reply from Ibiza Chic

Hi Bev, it's really lovely to read your review...thank you so much :)! Please 'like and share' if you see us on social media. Looking forward to your next purchase x

Rated 5 out of 5 stars

Absolutely outstanding customer…

Absolutely outstanding customer service.The pieces are made with love & care and such precision and are of the highest quality I recommend this company for all your holiday outfits and that extra special piece ❤️

10 May 2021
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Reply from Ibiza Chic

Thanks for your lovely feedback Jackie, we really appreciate it :)! Please do recommend us and 'like and share' if you see us on social media. Hope to be packing your next order soon x

Rated 5 out of 5 stars

Don't Hesitiate!

I'm always a little wary of buying from a new provider but I cannot speak highly enough of both the product and the service recieved from Ibiza Chic. Sadly my first order went astray in the post. This was dealt with no problem and a replacement quickly sent. The items I purchased with of fabulous quality and style - I am one very happy customer.

30 April 2021
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Reply from Ibiza Chic

Hi Jane, thank you for your lovely review. Its been a pleasure dealing with and we are delighted you are so happy. Look forward to your next order :)

Rated 3 out of 5 stars

I wasnt expecting such poor quality for…

I wasnt expecting such poor quality for the price you charge on your website,, packaged was flat packed creased, not happy

27 April 2021
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Reply from Ibiza Chic

We are so sorry Hayley that you were disapppointed with your parcel, but we still thank you for your comments as all feedback is contructive. This is the first time we have ever received a negative comment regarding our products/packaging as we try our best to make the customer experience as special as possible and feel sad that we did not succeed in your case x

Rated 5 out of 5 stars

Really great personal service with a…

Really great personal service with a fantastic product and helpful communication. Very pleased!

23 April 2021
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Reply from Ibiza Chic

Hi David, sorry for the late reply, we were just getting used Trustpilot and seemed to miss your post. We would still like to say a big thank you for your lovey review, it really is appreciated x

Rated 5 out of 5 stars

Happy with my purchase

Great customer service and love my jumper.

22 April 2021
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Reply from Ibiza Chic

Hi Kathy, sorry for the late reply, we were just getting used to Trustpilot at the time and seemed to miss this post! Thank you for taking the time, we are so pleased you were happy with your purchase and the service. Hope to see you shopping with us again soon :) x

Rated 5 out of 5 stars

Delighted with my purchases

Delighted with my purchases. Fabulous quality and a cute little gift.

18 April 2021
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Reply from Ibiza Chic

Hi, thank you for your review and sorry for the late reply, we were just getting used to Trustpilot at the time and seemed to miss this post! We really do appreciate you taking the time to post your feedback and we are so pleased that you were happy with your purchase and our service :)

Rated 5 out of 5 stars

Another great purchase from Ibiza Chic

This dress is very well cut and flows beautifully. It’s a perfect fit, I’m a size 12 and bought a large.

17 April 2021
Ibiza Chic logo

Reply from Ibiza Chic

Thanks Wendy, we are really pleased you love your dress. Sorry for the late reply, we were just getting used to Trustpilot at the time and seemed to miss this post! Hope to see you shopping with us again soon :) x

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