ibizavapeclub.com Reviews 

661
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service, noting that orders consistently arrive promptly and reliably. Consumers highlight the smooth and straightforward ordering process, alongside excellent product quality at reasonable prices. Many people appreciate the helpful communication and rapid response whenever they need assistance. Some reviewers were not happy with delivery delays, pointing out instances where shipments took longer than expected. A small number of people also mentioned receiving incorrect items or encountering occasional difficulties when using the website. Despite these occasional setbacks, the overall feedback remains exceptionally positive regarding everyday purchases.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting super fast dispatch... See more

Service

Customers report a strong sense of satisfaction with the service provided. Reviewers frequently highlight the... See more

Order

Reviewers highlight positive aspects of order, describing the purchase process as consistently quick and... See more

Product

People report positive experiences with product, highlighting smooth vape liquid and great flavors like... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well received at clinic and procedure went well. Nursing and pre-op attention great. Food good. All staff very attentive especially Julie who looked after me throughout. Thanks.

Rated 5 out of 5 stars

Great service arrived the next day. Website needs sorting out, every time I order, it finds it difficult to accept the number of products bought. Also says Amex is accepted but cannot use it!

Rated 5 out of 5 stars

Always a quick and easy purchase from Ibiza club. Their vape liquids are value for money and consistent in taste quality

Rated 5 out of 5 stars

I buy of these guys alot and they never let me down. Great service, quick delivery always on time and if I ever have any queries the guys are quick to respond and get it resolved. Would definitely rec... See more


Company details

  1. #69 of 118 best companies in Electronic cigarette store
  2. #63 of 117 best companies in Vaporiser shop

Written by the company

Ibiza Vape Club is a UK company delivering the highest quality vaping products. Keeping our customers happy and safe is our number one priority. Our premium E-Liquids are all manufactured and tested in the UK.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

661 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.7

All reviews

(661)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

If your regular supplier stops supplying, look up this site - good value & service

I went to buy this product which I discovered at Tesco Extra in Blackpool but, it seems that they will no longer stock flavoured e liquid ( other than tobacco & menthol ), the alternative being " pods" which are really high in nicotine content & since I'm proud of myself for giving up cigarettes by gradually lowering my nicotine requirements from 18 to 6 mg I'm so disappointed that my regular supermarket won't continue to support me with this.
So, I looked you up & ordered my mixed berry e liquid which was with me very quickly - extremely grateful for this service.

7 June 2024
Rated 3 out of 5 stars

I paid for next day delivery

I paid for next day delivery, I ordered on Monday did not relieve till Thursday PM

1 June 2024
ibizavapeclub.com logo

Reply from ibizavapeclub.com

Hi Kevin,

Many thanks for your review.

Apologies for the delay in receiving your parcel caused by Parcel Force.

As advised via email, we have arranged refund of the delivery charge.

Kind Regards
IVC Customer Service

Rated 1 out of 5 stars

I ordered on a thurs and paid extra for…

I ordered on a thurs and paid extra for next day delivery, but didn’t receive my items till the following tues

16 May 2024
ibizavapeclub.com logo

Reply from ibizavapeclub.com

Hi,

Apologies for the delay in receiving your order. I have contacted you directly via email to discuss.

Kind Regards
Ibiza Vape Customer Service

Rated 3 out of 5 stars

Terrible flavour

Had a disposable vape from a shop that is made by ibziavapeclub. The flavour is terrible. Been using elf bars and this is the first alternative I've had. Not impressed. Literally can't taste blueberry at all. Will be going back to elf until my new mod arrives. Been asked for more information but not been asked what information.updated 1/06/24 Now being threatened my honest review will be removed. Careful clearly remove reviews they don't like which cancelled the point of reviews

29 May 2024
Unprompted review
ibizavapeclub.com logo

Reply from ibizavapeclub.com

Dear Holly,

Thank you for sharing your feedback with us, and I’m really sorry to hear that you didn’t enjoy the flavour of your vape.

I’ve had a look into this, but I can’t seem to find any record of your purchase through our store, as you’re showing as an unverified customer. This could mean that the product
was purchased from a third-party retailer, which makes it a bit tricky for us to confirm the exact product and provide the support we’d like to.

That said, we always want to ensure our customers have the best possible experience, so if you have any further details, feel free to reach out directly and we’ll do our best to assist you.
Rest assured, we take all feedback seriously and never remove reviews unless they violate platform guidelines.

Thanks again for your honest review, and please don’t hesitate to contact us if you’d like to discuss this further.

Warm regards
IVC Customer Service

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