Ibn Daud Books Reviews 101

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I ordered the medium sized Gold Quran with translation & transliteration after seeing it so much on Ibndaudbooks on TikTok & IG. It arrivedfairly quickly, good as new, all sealed up. It looks just a... See more

Company replied

Rated 5 out of 5 stars

The transliteration is beautiful unfortunately due to Brexit arrangements with Ireland some custom problems were made by an Irish side hence the late review as the product delivered after two weeks.... See more

Company replied

Rated 5 out of 5 stars

my fiancé bought me a bunch of islamic books as a gift from this website as im a revert muslimah. i’ve got to say… subhanAllah wow!! ibn daud has a wide range and variety of books about islam and i go... See more

Company replied

Company details

  1. #46 of 48 best companies in Book shop

Written by the company

Ibn Daud Books, an online store based in the UK, offers and delivers premium Islamic books around the world, including the Qur'an, the Seerah (Prophets & Companions), Mental & Spiritual Wellbeing, Marriage, New Muslims, Children, Women in Islam, Supplications, the Hereafter, and many more. Ibn Daud Books is the home of The Handbook Series: 'A Handbook of Spiritual Medicine', 'A Handbook of Accepted Prayers', and more recently released 'A Handbook of Prophetic Characteristics' authored and self-published by the owner and founder, Ibn Daud. The Handbook Series, as well as Ibn Daud Books' word-for-word Tracing Qur'an Series (Juz 30 & The Blessed Chapters), are available to both retail and wholesale customers.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

101 reviews

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Replied to 75% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

I ordered a book and paid shipping…

I ordered a book and paid shipping costs, but days later I received an email that I also had to pay import costs for customs. I tried to pay several times but the link does not work Unfortunately I had to return the book, which is a shame

29 July 2024
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Reply from Ibn Daud Books

Thank you for your feedback. And apologies for missing this.

We’re sorry to hear about your experience. Please note that customs duties or import fees are set by the destination country and courier, and are outside of our control.

We clearly state on our website that any such charges are the customer’s responsibility, and we recommend checking local import policies before ordering.

If your review was based on a misunderstanding of these charges, we kindly ask you to consider updating it accordingly. Thank you, Ibn Daud Books

Rated 3 out of 5 stars

Shipping

The Qur’an hasn’t arrived yet but I’m sure it’s amazing, but what made me give less stars it’s the shipping method, I’ve never ordered something from UK and Royal Mail is making me wish to never get smth from UK anymore.. I receive my shein order faster even if I had some problems with it… In rest, I can’t wait to receive the Qur’an ♥️

1 June 2024
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Reply from Ibn Daud Books

Salaam,

Thank you for your review.

We have viewed your order and can see your package was with your local customs office on 11/06/2024 and has since been delivered on 18/06/2024.

The order was delivered in line with our suggested international delivery times, which can be found on our website.

Unfortunately, we did not receive any communication from yourself regarding your concerns and would advise you to contact us in future if you have any questions as someone from our team will be available to support with this.

Thank you for your purchase and we hope you are satisfied with your items. Ibn Daud Books

Rated 5 out of 5 stars

Amazing books.

Great books for reverting to Muslim and embracing islam.

1 June 2024
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Reply from Ibn Daud Books

Very kind words thank you sister. Please do let us know if you ever think there’s anything else we should stock. And please remember us in your du’as. Ibn Daud Books

Rated 5 out of 5 stars

Truly grateful

Recently found out through social media ibn daud books and decided to go ahead and make an order. They have a very well picked out collection of books. Much better for me personally than larger distributors that I would have to spend hours picking out relevant , authentic and books that would be what I was looking for.

I would highly recommend to anybody to order from them , as I will continue from now on. Most importanly, I highly recommend to any muslim brother or sister out there , to any person for that matter muslim or non muslim, to order the 'Handbook of accepted prayers' . I have been for a long time looking for a literature of this sort. It is a dua book but much more than that I would say. Extremely needed , truly beautifully made Allahuma barek! It is written and presented in a unique way, very clear concise and a must have in any household. I do want to highlight that I did the order today and although I rarely do reviews and have limited time as a mother and a wife, it is worth, taking the time.
I have been needing a book fo this sort for a long time. Please do order , honestly , you would not regret it. JazakAllahu khayran and may Allah swt reward and give barakah with this book to the authors and to the readers in sha Allah . Allahuma ameen!

7 June 2024
Unprompted review
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Reply from Ibn Daud Books

JazakhAllah khair sister for taking out your very precious time to write so many kind words. ‘A Handbook of Accepted Prayers’ is very close to our heart so your feedback is really appreciated. Please do continue to remember us in your blessed du’as. Ibn Daud Books

Rated 5 out of 5 stars

Beautiful books arrived fast

Beautiful books that arrived very quickly and have sincerely guided and comforted me on my journey with Islam as a Muslim revert. I intend to place more orders from this lovely company again soon!

28 April 2024
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Reply from Ibn Daud Books

Alhamdullilah! It's quite hard as a small company sometimes (that may appear larger than it is) so that's really very pleasing to hear. May Allah swt bless you unimaginably as you become ever closer to Allah swt. Ameen. Ibn Daud Books

Rated 5 out of 5 stars

Wonderfull service

Wonderfull service, first time user will definitely be returning, love the wide range and reasonable prices.

25 April 2024
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Reply from Ibn Daud Books

JazakhAllah khair for your kind words and support. Ibn Daud Books

Rated 1 out of 5 stars

Shocking customer service

Shocking customer service. They've sent me out a faulty book for which I wanted a refund, I have to incur postage costs to send back a faulty product. I wouldn't be returning the product had it been working. They have a small team so they take a while to reply to emails. They know there is a delay when dealing with customers, so they should work to resolve the bottleneck. Unfortunately, as I'm going away I don't have time to keep emailing them. Given that I'm not returning the book because I've changed my mind, I don't believe I should be incurring any further costs. I won't be buying anymore of the books from them or their stockists. Neither will I/family buy.

26 April 2024
Unprompted review
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Reply from Ibn Daud Books

Salam! I am extremely sorry to hear you were not happy with the product. My team did respond within the 72 hour timeframe which is highlighted on our website. We are more than happy to pay for the cost of the shipping to return the item. My team has emailed regarding this. Ibn Daud Books

Rated 5 out of 5 stars

I’m soooo happy with my order

I’m soooo happy with my order ! It’s motivating me to deepen my knowledge in Islam Al hamdullilah !

26 March 2024
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Reply from Ibn Daud Books

Alhamdullilah that’s so nice to hear. Please remember us in your du’as. Ibn Daud Books

Rated 1 out of 5 stars

Save your money, order from elsewhere

Never received my initial order back in 2023 (October or November). I reached out a month after the order date to give them the benefit of doubt, they said the order was delivered and the proof of delivery was a random front door which was then deleted from the RM tracking page. I still wanted my order so asked for it to be shipped again in place of a refund, and even up until now, even with multiple emails back and forth, I do not have my order. I have since ordered my Qu'ran from elsewhere and it arrived within 3 days, as is expected! When asking for a refund, the customer service agent claimed she was unable to since I requested a replacement. I asked for a tracking number (she said I would be emailed one automatically, but lo and behold this did not happen), she said she would investigate and then radio silence. Wouldn't expect an Islamic company to scam me out of £30.

14 January 2024
Unprompted review
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Reply from Ibn Daud Books

Salam, I am so sorry to hear this. I completely understand your frustration. Your original order was dispatched within 24 hours - we use a very reliable full UK tracking service which has photograph delivery proof. The photo of your order being delivered was not removed from tracking, the photo is still there on the original tracking. However we completely understand this may have been delivered to a different address. We only have 1 team member responding to many emails so I am extremely sorry for the delay. A replacement was issued as it was requested and can take up to 10 working days to arrive. We are more than happy to send the tracking via email. If it doesn't arrive by the end of the week we shall fully refund your order. Again I am so sorry about this. Ibn Daud Books

Rated 5 out of 5 stars

Ibn daud has good books

I have bought A handbook of Spiritual Medicine and islamic manners, I am happy to have bought these two books. Thank you for giving them to me.

23 February 2024
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Reply from Ibn Daud Books

Asalaam alaykum sister, we hope you find the books beneficial. Ibn Daud Books

Rated 1 out of 5 stars

Disingenuous company, doesn’t refund returns

I am very disappointed in their service. I wish I had one positive thing to say.

It began when I accidentally ordered and they didn’t allow me to cancel my order. The order was shipped to me and I had to pay double to get it shipped back to them for it to be processed as a return. They then failed to verify the return and have ghosted all my emails since. I have not received my money and have instead spent more to not only be void of a refund but to not own the product anymore.

10 February 2024
Unprompted review
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Reply from Ibn Daud Books

Asalaam alaykum wa rahmatullah. We are so sorry to hear this; we genuinely do apologise for this inconvenience. Unfortunately we don't accept order cancellations which is clearly stated in our policies. We are a small family business with a very small team so we take up to 72 hours to reply to emails (we only have 1 person responding to many emails). Therefore if a cancellation request does come in, we cannot respond and facilitate it straight away - I am so sorry about this. Furthermore, my team member did send over the return details right away and we really appreciate you sending it back to us asap. Unfortunately we never received the parcel back so we had to consult our manager to manually process the refund, hence it took slightly longer than expected. Again I am so sorry about this, please do forgive us. If there is anything else you'd like help with please let us know :) Ibn Daud Books

Rated 5 out of 5 stars

Quick delivery

Quick delivery! So happy with my purchase- May Allah bless you with lots and lots of barkat for your business 🤍

26 January 2024
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Reply from Ibn Daud Books

Aameen sister, jazakhAllah khair for your blessed du’as. Ibn Daud Books

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, great service

27 January 2024
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Reply from Ibn Daud Books

Alhamdullilah, thank you for your kind words. Ibn Daud Books

Rated 5 out of 5 stars

Delivered in a timely manner

Delivered in a timely manner - books were in crisp condition - will buy more In Sha Allah

26 January 2024
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Reply from Ibn Daud Books

Alhamdullilah brother. We hope you enjoy and benefit from your reading. Ibn Daud Books

Rated 5 out of 5 stars

Great deal and quick delivery

Great deal and quick delivery. Books were also well packaged so zero damage when books were received. Would recommend.

27 December 2023
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Reply from Ibn Daud Books

Thank you sister for such kind feedback. We hope you enjoy and benefit from reading your books. Please remember us in your du'as. Ibn Daud Books

Rated 5 out of 5 stars

Good services

Good services, good delivery.

27 December 2023
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Reply from Ibn Daud Books

JazakhAllah khair for your kind words and support. Ibn Daud Books

Rated 5 out of 5 stars

Quick delivery

Quick delivery! Amazing Quran

28 December 2023
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Reply from Ibn Daud Books

Alhamdullilah jazakhAllah khair. Please remember us in your du’as. Ibn Daud Books

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