Allowed me to unlike the encrypted USB to my Mac. Important work around.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The application does what it is supposed to do, but it is unstable and crashes from time to time.
Company replied
It all worked out fine!
Company replied
I recently ran into a scary situation where my external SSD got corrupted. It showed up on my Mac, but the files took forever to load and sometimes nothing opened at all. I had a lot of personal fi... See more
Company replied
Company details
About iBoysoft
Written by the company
iBoysoft is committed to data security, disk management efficiency and productivity improvement on Windows & Mac.
As a pioneering and innovative developer, iBoysoft strives to provide simple yet effective solutions for individuals and businesses worldwide with advanced technologies.
iBoysoft provides Windows data recovery, Mac data recovery, BitLocker data recovery, NTFS for Mac, BitLocker for Mac, disk clone, etc. software.
Contact info
High-tech Zone, 610000, Chengdu, China
- support@iboysoft.com
- iboysoft.com
3.2
Average
194 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I mistakenly ordered a program from…
I mistakenly ordered a program from iboysoft realizing it wasn’t what I needed I requested a refund I was surprised bc I was refunded a couple days later without a hassle of any sort. I don’t write reviews but I feel this is one that deserves to be heard. Ty
5 March 2025
Reply from iBoysoft
Thanks for sharing your good experience with iBoysoft product.
All my files gone trying to set the…
All my files gone trying to set the password I tried many times they don’t work
1 March 2025
Reply from iBoysoft
Thank you for bringing this issue to our attention. We sincerely apologize for the unpleasant experience when using iBoysoft product.
Our support: support@iboysoft.com will contact you ASAP, please keep the updates in the email.
Reply from iBoysoft
Thanks for sharing your goode experience with iBoysoft product.
FRAUD DO NOT BUY OR TRUST THEM
I purchased a lifetime license. But upon reinstall after MACOS crashed my license key was not accepted. DO NOT BUY ANYTHING FROM THIS COMPANY.
25 February 2025
Unprompted review
Reply from iBoysoft
Thank you for bringing this issue to our attention. We sincerely apologize for the unpleasant experience when using iBoysoft product.
According to your user name, we find your order and purchase email address, our support has contacted you via email and provided the solution to solve the activation error, please feel free to keep the updates in our support email.
Easy to use
For someone who is not too good at IT, this software is so easy to use. I successfully encrypted external hard drives for our business with no issues.
14 February 2025
Reply from iBoysoft
Thanks for sharing your good experience with iBoysoft product.
my two Macs (iMac and Macbook) do not…
my two Macs (iMac and Macbook) do not accept the iboysoft download without changing the safety level on the computers. I am just a normal user so I do not want to go as far down to the Kernel level. Also apple on their helpsite discourage you to do that and tell you that the possibility arises that the computers would not necessarily work after such a procedure .
16 February 2025
Reply from iBoysoft
Thank you for bringing this issue to our attention. We sincerely apologize for the unpleasant experience when using iBoysoft product.
Apple's new FSKit API is not yet open. Once it is open, our product will be compatible with it immediately, waiting for its update.
Payment for this software
Hello, the software was good,I have used it one year ago,with payment,but now You have announced me for a new payment- as per new year renewal. My purchase was as one usage ,not as yearly renewal,as nothing clearly specified in this when paying.Please answer how I can manage the situation- no NEED for this software ,this YEAR. Thanks You!
19 February 2025
Unprompted review
Reply from iBoysoft
Thank you for bringing this issue to our attention. Please refer to https://iboysoft.com/support/cancel-auto-renewal.html or contact our sales: sales@iboysoft.com with your order ID or purchase email address.
Requires a lot of changes to block size…
Requires a lot of changes to block size of destination disk for it to work
15 February 2025
Reply from iBoysoft
Thank you for bringing this issue to our attention. We sincerely apologize for the unpleasant experience when using iBoysoft product.
The internal hard drive is 4k sector size, it is why it requires destination hard drive same block size when using disk cloning when your external hard drive is not 4k sector size.
Besides, we have received your refund request, your order has been refunded.
Reply from iBoysoft
Thank you for bringing this issue to our attention. We sincerely apologize for the unpleasant experience when using iBoysoft product, our support will contact you ASAP.
Reply from iBoysoft
Thank you for bringing this issue to our attention. We find you purchased the lifetime license which has been 30% off. What's more, it enjoys lifetime free upgrade. If you have any problem, please feel free to contact support@iboysoft.com.
Efficient and useful website.
Efficient and useful website.
The product is very useful but not as intuitive to set up and use as it could be.
9 January 2025
Reply from iBoysoft
Thanks for sharing your experience when using iBoysoft NTFS for Mac.
Enabling system extension is macOS's requirement. All NTFS for Mac programs need to enable system extension before writing NTFS drive on Mac, its setup process is the same. If you have any problem, please feel free to contact our support: support@iboysoft.com.
could recover a corrupted disk which…
could recover a corrupted disk which got power off in the middle of bitlocker encryption. it worked without problems. they even gave me a discount because i only needed to use the software once.
6 January 2025
Reply from iBoysoft
Thanks for sharing your good data recovery experience when using iBoysoft Data Recovery to recover data from a corrupted BitLocker drive.
I am unhappy with this purchase because…
I am unhappy with this purchase because when I installed it twice it did not appear in the menu but appeared as an additional option to the right-click menu of the Mouse. For this reason I uninstalled it and I'm not using it
1 January 2025
Reply from iBoysoft
Thank you for bringing this issue to our attention. We are truly sorry to hear about the issues you’ve experienced with your order.
iBoysoft MagicMenu is a lightweight tool desinged to customize and enhance the right-click context menu on Mac.
If it is cloud synced folder, you can refer to: https://iboysoft.com/magic-menu/online-help.html#icloudfolder to enable the right-click menu on Mac.
Our support: support@iboysoft.com has contacted for the details, please keep the udpates with our support: support@iboysoft.com.
Reply from iBoysoft
Thanks for sharing your good experience when using iBoysoft product.
Reply from iBoysoft
Thanks for sharing your good experience when using iBoysoft product.
Frank on the hotline was very helpful
14 December 2024
Reply from iBoysoft
Thanks for sharing your good experience when using iBoysoft product.
Will be cancelling
Had the software installed and running went to open a drive formatted as NTFS and said that it is now read only. 4 days ago worked just fine. Opened the software and now my license does work anymore.
12 November 2024
Reply from iBoysoft
Thank you for bringing this issue to our attention. We sincerely apologize for the unpleasant experience when using iBoysoft product, our support will contact you ASAP.
Started off great, experienced technical issues
Seems like it would have been a good option, but got stuck after enabling system extensions. System freeze didn't allow the solution to be used.
12 December 2024
Reply from iBoysoft
Thank you for bringing this issue to our attention. We sincerely apologize for the unpleasant experience when using iBoysoft product, our support will contact you ASAP.
Reply from iBoysoft
Thanks for sharing your good experience when using iBoysoft product.
Reply from iBoysoft
Thanks for sharing your good experience when using iBoysoft product.
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